5317 matches found
Error: "Uninstalling StoreFront Failed With Exit code -1" While Uninstalling StoreFront
The following message appears whileuninstalling StoreFront: Uninstalling StoreFront failed with exit code -1...
IPC Error when Exporting the vDisk on Provisioning Services
IPC Error when exporting vDisk on Provisioning Services PVS. PVS Console log includes thefollowing errors: ERROR EnterpriseAccess.HandlerBase - PvsStatusExceptionHandlerERROR EnterpriseAccess.HandlerBase - return code: 184ERROR EnterpriseAccess.HandlerBase - exception type: PvsStatusExceptionERRO...
How to Enable HTML5 Connections to Provisioning Services Based Catalogs
Enabling connections from Receiver for HTML5 to desktops deployed using Provisioning Services. Background Enabling connections from Receiver for HTML5 to desktops in Provisioning Services PVS based catalogs might require additional steps to complete depending on the persistence of the write cache...
CloudBridge 4000 and 5000 to Optimize NetApp SnapMirror Traffic1
This article describes how you can configure Citrix CloudBridge 4000 and 5000 to optimize NetApp SnapMirror traffic between two Data centers. The article also provides the benchmarking results from lab testing efforts to quantify the gains that can be attained by deploying NetApp SnapMirror...
Provisioning Services Database Unable to Configure
Provisioning Service database cannot be configured. When configuring the SQL server settings, the following error might appear in the Configuration Wizard log located in C:\ProgramData\Citrix\Provisioning Services\Log: 2013-07-29 14:44:37,864 1 INFO ConfigWizard - ConfigureServices: encrypt the...
How to Configure Extended Logging on a QLogic Fiber Channel Host Bus Adapter
This article describes how to configure extended logging on QLogic Fiber Channel FC Host Bus Adapter HBA. You may find that a similar procedure applies to other HBAs. Requirements Super user credentials root on Xen hosts Knowledge of vi or Nano text editor this article uses the vi editor...
Identifying Different License Types
This article describes how to identify different Citrix license types. To license a Citrix product, it requires a license code that must be activated or allocated and uploaded to the appropriate environment, such as the License Administration Console, the XenServer or an appliance. License Code...
Pagefile Redirection Not Working in Provisioning Services
Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...
How to Create an ISO Storage Repository by Using a CIFS Share with NTLMv2 Authentication Enabled
This article describes how to create an ISO Storage Repository by using a CIFS share with NTLMv2 authentication enabled. When Group Policy Object GPO of the Windows domain enforces NTLMv2 authentication, you are unable to create the ISO Storage Repository by using XenCenter. The following procedu...
Machine Account Password Fails to Update
While configuring Active Directory machine account password management in the virtual disk file properties, the machine account password expires after the determined value timeout without successfully changing...
Support for XenApp in Virtualized Environments
This article provides information on support for XenApp in virtualized environments. Virtual servers provide mainframe-class virtual machines on Intel and AMD architecture servers, and are ideally suited for consolidating and partitioning systems in high-performance environments. Citrix supports...
Secure Web: Unable to open 4096-Bit encrypted Web Sites
When we try to access 4096-bit encrypted websites using Secure Web set to 'Tunneled to Internal network' and 'Secure Browse' mode, the website does not launch...
Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server
When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...
How to Prepare Provisioning Services 7.x Master Target Device to be Captured on a vDisk
This article provides the recommended procedure for preparing Provisioning Services 7.x Master Target Device to be captured on a vDisk...
Secure Web Error: “net::ERR_NAME_NOT_RESOLVED” while accessing Website
Android users with v5.0 and later are getting the following error while accessing intranet sites: ERRNAMENOTRESOLVED Note : The application works on Android version 5.0 and later...
How to Image a Target Device Using the Imaging Wizard
This article describes how to image target device using the Imaging Wizard. Prerequisites Enable Windows Automount on Windows Enterprise Server operating systems. Disable Windows Autoplay. Remove any virtualization software before performing a conversion. Verify adequate free space exists on the...
Adding Virtual Machines Created by Machine Creation Services to New Catalog
After deleting the host connection in XenDesktop, desktops created using Machine Creation Service MCS are not visible in the Catalog...
How to Set Up Syslog to Capture Logs Real Time on a Central Location
This article describes how set up a Syslog server when you are experiencing issues across multiple XenServers and need to capture logs real-time on a central location...
LDAP Communication Error on XenMobile Device Manager
The following LDAP communication error appears on XenMobile Device Manager: javax.naming.CommunicationException: simple bind failed: xxxx-xxx-xxx.xxx.xxx.com:666Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:...
Using Veeam Backup Software on Provisioning Services Server
While running Veeam software to backup Provisioning Services PVS servers, one of the PVS servers display status as Down in PVS server console regardless of whether the stream service is running. The following screen shot shows the server status in PVS console. The following screen shot shows the...
Firefox Users Cannot Access Desktops or Applications from Receiver for Websites
Windows, Mac OS X, and Linux users cannot access desktops and applications from Receiver for websites using Mozilla Firefox 26 or later. When a Firefox user clicks an icon, the Receiver for website displays a spinner for a few seconds, but the desktop or application does not start and no error...
Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)
This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...
PVS Console Crashes while using XenDesktop Setup Wizard
After entering the Credentials to get the list of templates from the Hypervisor, the following error appears: "Microsoft Management Console has stopped working" Note : The issue does not occur with XenServer as Host Connections to XenServer do not allow the port number in the address...
Application Launch Requests Might Fail on a Provisioned XenApp Version 6.0 or 6.5 Multihomed Server
Application launch requests might fail on a Provisioned XenApp Version 6.0 or 6.5 Multihomed Server. “Event 10001: A usable server cannot be found on which to launch the application.”...
How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment
This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...
How to Collect a Citrix Diagnostic Facility (CDF) Trace at System Startup
The CDFControl utility is an event tracing controller or consumer for capturing Citrix Diagnostic Facility CDF trace messages displayed from various Citrix tracing providers. It is made to troubleshoot complex Citrix related issues, parse filter support, and collect performance data. To download...
XenMobile 10 Logs Collection Guide
This article illustrates the log collection process on devices such as iOS, Android and Windows Phone for the various XenMobile components including - App Controller, NetScaler Gateway, XenMobile Device Manager and Citrix Secure Hub. For the latest information on logcollection process refer to...
Partition Details are Not Displayed After a Clean Install of XenServer 6.x
On a clean install of XenServer 6.0 or later, the detailed partition does not appear for XenServer boot disk when you run the command,fdisk –l. On XenServer 6.0 or later and running thefdisk –l command, following shows the output and does not display any partition details of the booting disk. Pri...
How to Set CloudBridge 2000\3000 SVM Management IP Address Using LOM Port
This article describes how to set CloudBridge 2000\3000 appliance's SVM Management IP address by using the Lights Out Management LOM port. Requirements:- You require a routable remote IP connectivity to the LOM port for Graphical User Interface GUI and access to the Service VM SVM GUI to run the...
Drive Letters Change on the Target Devices when the Virtual Disk Changes between Private and Standard Mode
The local drive letter on the target devices change when a virtual disk changes its mode between Private and Standard. In Private mode the extra disk for write cache is E: and the CD/DVD is D:. When the customer changes the virtual disk to Standard mode, the extra disk for write cache changes to ...
XenApp Error: Citrix Servers Reported That They are Too Busy to Provide Access to the Selected Resource
On attempting to launch any published application from a XenApp 6.0 server, the server reports that it is too busy to provide access to the selected resource. The application event log contains the following entry: The Citrix servers reported that they are too busy to provide access to the select...
How to Replace a Network Interface Card in a XenServer Host
This article describes the procedure to replace a Network Interface Card NIC in a XenServer Host. For example, the procedure can be used to replace a faulty NIC. Requirements The XenServer host must be standalone and not joined to a resource pool. Replacing the NIC used as management interface...
Error "Failed to create the Credential Wallet replication channel" after Upgrading StoreFront to Version 3.0.0.44
After upgrading previous versions of StoreFront to version 3.0.0.44 the following issues can be seen. Event Viewer Applications and Services Logs Citrix Delivery Services log: Level: Error, Source: Citrix Credential Wallet Service, Event ID: 1, Task Category 2302 Error Text:Failed to create the...
Error: "Cannot upgrade Citrix StoreFront with Receiver for HTML5" when upgrading to StoreFront 2.x
The following error is generated whenupgrading to StoreFront 2.x: "Error Cannot upgrade Storefront for Receiver for HTML5 Use the Citrix HTML5 HDX Engine Configuration tool to remove Receiver from HTML5 from all currently configured Receiver for Web sites. Then, uninstall Receiver for HTML5 and t...
The Server (Unknown) is Not Trusted for ICA Connections
When trying to launch applications from a published XenApp server desktop, the following error message appears: “Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. The server Unknown is not trusted for ICA...
Provisioning Services Server Target Devices BSOD with KERNEL_SECURITY_CHECK_FAILURE When Cache is Set on RAM
Provisioning Services PVS Server target devices streamed to a vSphere Virtual Machine displays a blue screen withKERNELSECURITYCHECKFAILURE when cache is set on RAM...
Changing Farms Using the CHFARM Utility
This article provides guidelines and alternate references for the use of Change Farm command CHFARM within a Citrix environment. CHFARM Usage The CHFARM utility is used to change the farm membership of a Citrix Server. Background You can use the command line CHFARM when you want to modify the far...
After importing of an OVF package from a VMware environment Virtual Machine Fails to Boot with STOP 7B or 'Device Does Not Exist'
After importing of an OVF package from a VMware environment, a Windows virtual machine fails with a STOP 0x0000007B error, or a Linux virtual machine does not boot because a device /dev/sda1 for example does not exist. On a Windows virtual machine a STOP 0x0000007B error occurs. On a Linux virtua...
“Cannot connect to the HyperVisor" when connecting to Hyper-V from the Machine Creation Wizards
When trying to connect to SCVMM to enumeratetemplates for Provisioning Services, the following error message appears: “Cannot connect to the HyperVisor at IP address of Hyper-V. Object reference not set to an instance of an object.”...
Vulnerability in License Server and Snap-in for Desktop Studio, aka Heartbleed
Secure Configuration of Licensing Heartbleed Update In response to the recent Heartbleed vulnerability in OpenSSL CVE-2014-0160 Citrix released a security advisory, CTX140605, advising customers of its potential effects on some Citrix Licensing components. As part of the Citrix response to this...
Storefront: Citrix Storeweb URL should have custom error page
Redirect StoreFront users to a custom error page, if a page is inaccessible for some reason. Example : If a user tries to access "StoreURL/ Script", it will trigger an unhandled exception and User will get a generic page which suggests steps to add a custom error page. This may be considered a ri...
Worldwide Support Services Delivery Guide - 2024
Worldwide Support Services Delivery Guide -2024 Information To our Citrix customers and partners, we want to thank you for choosing our products and services. Our goal is to ensure your success, and we have created thisWorldwide Support Services Delivery Guide to help you achieve just that. The...
NetScaler 13.1 Build 52.19 is unable to send packets properly on a specific KVM platform.
It has been confirmed that on a specific KVM platform, NetScaler 13.1 Build 52.19 is unable to send packets properly...
Citrix uberAgent Security Bulletin for CVE-2024-6677
Description of Problem A vulnerability has been discovered in Citrix uberAgent, which, if exploited, may result in the escalation of privileges of the attacker. Affected Versions: The following supported versions of Citrix uberAgent are affected by the vulnerability: Citrix uberAgent before 7.2.1...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 8
Package name: xms10.15.0.10808.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10731.bin, xms10.15.0.10624.bin, xms10.15.0.10517.bin, xms10.15.0.10417.bin, xms10.15.0.10327.bin, xms10.15.0.10220.bin, and xms10.15.0.10125.bin Date: July 2024 Languages...
VDA launch stuck at "Please wait for local session manager" for version 2303 or later
VDA launch may stuck at "Please wait for local session manager" after VDA 2303 or later...
NetScaler Console, Agent and SDX (SVM) Security Bulletin for CVE-2024-6235 and CVE-2024-6236
Description of Problem Two vulnerabilities have been discovered in NetScaler Console formerly NetScaler ADM, NetScaler SDX SVM, and NetScaler Agent. Refer to below for further details: Affected Versions The following supported version of NetScaler Console formerly NetScaler ADM is affected by...
Error - "Your Logon has expired. Please logon again to continue".
An error is seen logging on to Storefront. "Your logon has expired. Please log on again to continue" Error is only seen when logging on as a user from a different domain to that of the Storefront server...
Microsoft Teams VDI 2.0 Fatal Exception Information
Overview Microsoft has recently started to roll out their New VDI solution for Teams. As soon as the rollout started, some of our customers started experiencing a fatal exception resulting in a blue screen. This fatal exception happens only on 2203 LTSR CU2 and below or 2303 CR and below. This...