5317 matches found
HTTP 301 StoreFront URL Redirect not working for Citrix Workspace App for Windows 21.05 or newer
When attempting to redirect your On-Prem StoreFront URL to your new Cloud Workspace URL, It works successfully when you use the Web Browser as the URL correctly redirects to your new URL. - But you encounter issues with Citrix Workspace App not redirecting to the new URL...
Launched App Stuck In 1 Monitor When 4 Or More Monitors Are Used
When Published Apps are launched through Workspace App and the Endpoint Device is using 4 monitors or more, they always open in the main screen monitor, and once the Published App is moved to another monitor and is maximized, the Published App goes to the original monitor where it started. Whethe...
Outlook is unable to launch after Citrix UPM Hotfix ProfilemgtWX64_1912_3001 installation Error status 0xc0000428
After installing theCitrixHotfixProfilemgtWX6419123001, anerror is generated when opening Outlook: OUTLOOK.EXE : Bad Image C:\Program Files\Citrix\User Profile Manager\upmoutlookhook64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the...
Enable mitigations for CVE-2018-12207
Depending on your hardware, your Citrix Hypervisor or XenServer installation may be affected by the security issue with the identifierCVE-2018-12207. Citrix provides the following hotfixes to mitigate this issue: XS70E075, XS71ECU2024, XS76E012,XS80E008. For more information, seeCitrix Hypervisor...
How to change Logstream source IP to NSIP on ADC.
By default, Logstream communication from ADC to ADM uses the SNIP address to source traffic. Administrators may wish to use the NSIP for this communication. Prior to the introduction of Logstream, the IPFIX protocol used NSIP so customers may want to maintain this flow...
RealTime Optimization Pack Capability Checker
RealTime Optimization Pack Capability Checker v2.4.0 Created Date: Mar 22, 2017 Updated Date: Apr 30, 2018 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will...
Symantec Endpoint Protection 14.2.5569 installation failure error, " symcorpuires.dll could not be found."
Facing issues while installing Symantec Endpoint Protection client 14.x while installing on App Layer.When trying to install 14.2.5569 version of SEP , it’s getting crashed. and post a reboot of the packaging machine, unable to search in icons or search box . Getting an error that says...
How to troubleshoot License Server connectivity and grace period issues
Network Connectivity between Citrix product and the Citrix License server is necessary for normal operation. Please see steps below for troubleshooting steps...
How to change the SSL ciphers from XenMobile server.
Procedure to changethe SSL ciphers from XenMobile server...
StoreFront monitor shows down if "Check Backend Services" is enabled
When NetScaler admin try to create a service group and bind StoreFront monitor, the effective state shows down...
How to disable SSL protocols on XenMobile server
XenMobile Server by default supports SSL protocols TLSv1.0, TLSv1.1, TLSv1.2. We can disable or enable the protocols from the XMS CLI console...
How to Reset NetScaler MAS to Default Configuration
Citrix ADM, formerly NetScaler MAS This article describes how to reset NetScaler MAS to default configuration...
NetScaler SD-WAN QOS and Application Rules
Citrix SD-WAN, formerly NetScaler SD-WAN Table of Contents Introduction QOS Components Transmit Modes Queue Depth IP Rules Application QOS rules with release 9.3 Basic Rules Basic guidance on Rules. Other Settings that affect Applications. Appendix A: Default Rules Breakdown Introduction The...
WEM Database Creation Error Message regarding "Path Specified" when creating WEM database
When attempting to create a WEMDatabase using the Database Management Utility Console, it failswith: "Database Creation Error" The Citrix WEM Database Management Utility Debug Log shows the following exception:"Exception - CreateVuemdb.Run : SqlDatabaseHelper. connection Error : 5133 | Directory...
Virtual Apps and Desktops: Logon Duration in MonitorData.Session Table shows "Null"
Logon Duration inMonitorData.Session Table in Monitoring Database shows "Null" value for all sessions and hence Director does not report Average logon Duration for Sessions. Restarting the Monitoring Service on Delivery Controllers does not fix the issue. We used the below scripts to ensure thatO...
Microsoft Visual C redistributable fails to install during VDA installation
While installing VDA in a platform layer. The VDA has MS VC redistributable pre-reqs and the pre-reqs were failing to install...
Install or upgrade to Citrix Director 7.x using Director .msi file
This article explains the prerequisites and steps to install or upgrade to Citrix Director 7.x using the Director .msi file. Note : Citrix recommends that you use the product installerinstead ofthe .msi file. Requirements Windows Server 2008 R2 or later IIS 7 or later .Net 4.5.1 or later...
How to Remove and Replace a NetScaler in High Availability (HA) Pair Setup
This article helps you address RMA replacements and includes instruction on how to backup configurations, upgrade or downgrade shipped software version, and setup of RPC password on NetScaler. Before you Begin Label all interfaces/cables prior to swap Requirements A Windows client or server with...
Citrix Store Front MMC console crashes with RSA Authentication Agent 1.0 installed.
Even after uninstalling the RSA Authentication Agent 1.0 we get following error in event viewer logs: Error while creating the Citrix StoreFront Snap-in. Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type =...
How to Capture SSL Master Keys When Running an nstrace on NetScaler
This article describes how to capture SSL master keys when running an nstrace on NetScaler Background From NetScaler 11.0-66+ and 11.1/12.0 all builds, the "start nstrace" command has a new parameter, -capsslkeys, with which you can capture the SSL master keys for all SSL sessions. If the...
Error "Citrix License Server unavailable. Check the License Server to Make Sure It Is Running"
When setting up XenDesktop 7.1 or higher, the licensing node displays the following error message, "Citrix License Server unavailable. Check the license server to make sure it is running." Reference Screenshot:...
How to Set Up Windows ADFS Server to Test SAML Authentication with NetScaler Gateway
This article describes how to set up Active Directory Federation Services ADFS to integrate with NetScaler, test issues with SAML authentication using ADFS and exposes you to SAML authentication with NetScaler Gateway. Requirements Install Windows 2008 SP1 R2 configured in a domain 2008 R2 with S...
Hyper-V Synthetic Network Interface Card Reinitializes on New Target Devices
Hyper-V synthetic Network Interface Card NIC reinitializes on new Provisioning Services target.During the synthetic NIC reinitialize at boot, it delays any software to use the interface.Windows redetects the NIC as a new device and increments the name of the device, for example, “Local Area...
Auto Client Reconnect Fix on XenDesktop Deployments with CloudBridge for Traffic Optimization
This fix applies only to XenDesktop deployments that utilize CloudBridge for traffic optimization. This fix enables the Auto Client Reconnect functionality of XenDesktop for deployments that utilize CloudBridge for traffic optimization. With this fix Auto Client Reconnect is used for session...
NetScaler Console and NetScaler SDX (SVM) Security Bulletin for CVE-2025-4365
Severity - Medium Description of Problem A vulnerability has been discovered in NetScaler Console formerly NetScaler ADM and NetScaler SDX SVM . Refer to below for further details: Affected Versions The following supported versions of NetScaler Console are affected: NetScaler Console 14.1 BEFORE...
Slow initial page load when connecting to Storefront after upgrading to 2411/2503
After installing StoreFront 2411/2503, connections made to the landing page for a Storefront Store i.e. https://example.com/Citrix/XenAppWeb, users experience a 6 second delay before the logon page fully loads...
Citrix Director Infrastructure Monitoring – License Server Connection status is not available
When admin checks Delivery Controller data in Citrix Director - Infrastructure Monitoring, the license server related information is not available. All other metrics are displayed correctly. License Server is configured correctly and there are no issues with licenses. CVAD Site is functioning...
[NetScaler] Disabled Interface Tx Laser Remains On After Reboot on MPX
You may observe that when an interface on a NetScaler MPX is disabled, and a user subsequently performs a reboot, the transmit Tx laser for that interface might not power off as intended. This can lead to the peer switch detecting the NetScaler's disabled interface as still being UP...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 11
Package name: xms10.15.0.11117.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.11009.bin,xms10.15.0.10915.bin, xms10.15.0.10808.bin, xms10.15.0.10731.bin, xms10.15.0.10624.bin, xms10.15.0.10517.bin, xms10.15.0.10417.bin, xms10.15.0.10327.bin,...
Fresh User layers hang/freeze on first logon
When logging on with a fresh profile/ user layer, the UL is created but logon process comes to a halt at a black screen force log off and log back fix the issue, the session is established and user desktop is shown...
Citrix Studio error "A working machine creation service could not be found"
While accessing the studio we are having the following error "A working machine creation service could not be found "...
Linux : Session closes immediately while getting gray screen for 10 seconds
When launch connection on linux vda from cloud, for a user the connection closes after a grey windows on vda user home folder is not created but other users may login fine...
NetScaler Responder Policy not working as expected when LB is configured to use AAA
Having defined a Responder Policy for use and binding it to a Load Balancing virtual server, you find that Policy Hits are seen and Responder Action used only when no Authentication Host is configured on the Load Balancer. When using the Load Balancer with an Authentication Host configured for us...
Citrix Virtual Apps and Desktops - Unable to create/update catalog in Hyper-V Environment
When admin tries to create or update machine catalog, there is an error message displayed in Studio. Error details: Failed to update the master image associated with the provisioning scheme because the configuration validating is not successful. If you check the details: StudioErrorId :...
AutoUpgradeLoggerTask error is observed for every 5 minutes after Cloud Connector upgrade
Since the upgrade was completed, they receive an error message in event viewer from AutoUpgradeLoggerTask every 5 minutes...
Citrix CVAD/DaaS - License server is unavailable in Studio following upgrade to build 51000
The below message appears after upgrading the License server build to 51000...
SecureMail WorxMail for iOS unable to sync with Exchange
We are currently experiencing an issue affecting access to Secure Mail on iOS devices. Users are getting an error from SecureMail "Access to your company network is not currently available" SecureMail logs ======================== " 2025-04-20T01:15:42.139+0300 ",SecureMail,ERROR...
Daas II Cloud II Unable to launch One Drive automatically within VDI using SSO
One Drive is not auto launching within VDI using Single Sign On...
PVS BIOS based target devices are slow to boot
PVS BIOS based target devices were slow to boot, with following observations: BIOS based target devices often taking tens of minutes to boot successfully, occasionally target devices may fail to boot. The network conditions in standard production network were non optimal for PVS boot performance...
uberAgent is unable to read encrypted credentials stored in Windows Credential Store
Customer is attempting to store encrypted credentials in the Windows Credentials Store as described in the uberAgent documentation https://docs.citrix.com/en-us/uberagent/7-3-1/uxm-features-configuration/username-and-configuration-setting-encryption-2.html, but uberAgent is unable to read the...
CVAD 2203- Services are failing intermittently after restart
After a database outage, restarting Citrix processes on the controllers, as well as rebooting the entire controller, results in crash notifications in event viewer and odd behavior...
Citrix Storefront - Error "404 - File or directory not found" when accessing Storefront URL
Browsing to Storefront web URL results in below error "404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable."...
Citrix App layering 24.3 | Hidden RPC Services Vulnerabilities reported on ELM Appliance
Vulnerability scanning software may flag "Hidden RPC Services Vulnerability" on Citrix App layering ELM Appliance...
Netscaler VPX : NTP_Sync Failing even after ntp process restart
Netscaler VPX is configured with NTP sync to pool.ntp.org or any NTP server, but the NTP sync does not work even after disabling and enabling NTP sync and also restarting the NTP process...
Microsoft Security Update Validation Report January 2025
Microsoft’s January 2025 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Unable to save default application on UPM on Windows Desktop OS VDAs after February MS updates
After Microsoft Windows Updates on February 2024, Desktop OS VDAs using Citrix Profile Manager UPM profiles are unable to save default applications As part of the February 2024 updates KB5034763 for Windows 10 and KB5034765 for Windows 11, Microsoft introduced a new driver called the "User Choice...
Microsoft Security Update Validation Report October 2024
Microsoft’s October 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Citrix Virtual Apps and Desktops: Session Launch Issues
Introduction This article provides a list of Knowledge Base resources on how to investigate, troubleshoot, and prevent the most common issues with session launch in Citrix Virtual Apps and Desktops. Overview of the Issue The process of session launch in Citrix Virtual Apps and Desktops is depende...
PVS targets running on Nutanix have a BSOD after boot
The customer created two different vdisks from two different master target devices on Nutanix. Both master target devices appeared to have identical hardware configuration in Nutanix management console. One vdisk failed to boot against PVS targets created via CVAD Setup Wizard, while the other...