Error: "The system was not configured correctly"” Appears when Provisioning Services Console Fails to Connect to Farm

The Provisioning Services Console fails to connect to the farm and displays one of the following error messages: “The system setup is not correct.” or "The system was not configured correctly" The Event logs register a series of Event 11 with StreamProcess as the source: “Cannot establish a...

How to Enable Continuous CDF Tracing in Provisioning Services 7.x

This article describes how to enable continuous CDF tracing in Citrix Provisioning, formerly Provisioning Services, 7.x...

How to Create a Designated Update Virtual Machine and Add a Host Connection to Hosts Node

This article explains how to create a designated Update Virtual Machine VM and add a host connection to the Hosts node. Note : This article is part 1 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a...

Failure of TSBBDM.BIN File Download

Downloadingtsbbdm.bin fails as shown in the following screenshot:...

How to Publish the Printers Folder

This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...

When Failing Over to a SQL Mirrored Database, the Provisioning Server Shows as Offline and is Unable to Connect

When failing over to a SQL Mirrored Database, the Provisioning Server shows offline and is unable to connect...

When Load Balancing StoreFront on NetScaler all Connections Go to One Server in NetScaler Gateway Set Up

StoreFront servers are not load balanced; all connections go to one server in NetScaler Gateway set up. Following is a screen shot of the status of load balanced servers:...

Error: "HTTP Error 404" When Accessing StoreFront Through NetScaler Gateway

Error: "HTTP Error 404" when accessing StoreFront through NetScaler Gateway. This issue surfaces after changing the StoreFront base URL from HTTP to HTTPS. The following is the NetScaler Session Profile snippet:...

Internal Error 2869 when Installing Hotfixes on XenApp 6.x

Errors occur when installing hotfixes on a XenApp 6.0 server usingthe manual method. The manual installation method included: Right-clicking on the .msp hotfix package and selecting Apply Double-clicking on the .msp hotfix package The errordisplayed is a message box with the following dialog:...

Provisioning Services Boot Process Diagram

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How to Deploy Secure Mail Test Tool

This article details how to deploy Secure Mail Test Tool and also covers some of the frequently asked question about this tool...

Provisioning Services Console Error is Displayed During KMS Activation

When changing a virtual disk vDisk in private mode to KMS activation and then changing the mode to standard image modeor changing the activation procedure to KMS for a vDisk in standard image mode, the following error message appears, which can be seen in the console.log when in debug level or in...

Pagefile Redirection Not Working in Provisioning Services

Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...

Understanding HA fence due to storage

This article describes how to distinguish High Availability HA storage heartbeat fencing from real host crashes. While the majority of HA fencing events occur as regular reboots and leave clear and easily found log statements identifying the event as a fence, there is one particular type of fence...

Configuration for Controlled Access to Different VPN Plugin Through NetScaler Gateway for XenMobile Deployments

Requirement 1: Disable VPN Access for the iOS VPN Client If you configure NetScaler Gateway for use with XenMobile, it includes configuration to enable Secure Web and approved Citrix Apps-enabled applications to access the corporate network. The access is enabled for authenticated users by...

How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console

This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...

Critical Error: "Unable to contact the database server. Ensure Provisioning Services is configured correctly"

When starting Provisioning Services Console, the following error appears: “Critical Error: Unable to contact the database server. Ensure Provisioning Services is configured correctly”. Background After running the Configuration Wizard and configuring a user account for the Provisioning Services,...

Windows Event Codes Generated by Provisioning Services BNIStack

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CloudBridge Virtual WAN Gateway Mode and Inline Deployment Steps

This article provides step-by-step procedure in configuring a CloudBridge Virtual WAN appliance in Gateway mode based on a sample network setup...

Firefox Users Cannot Access Desktops or Applications from Receiver for Websites

Windows, Mac OS X, and Linux users cannot access desktops and applications from Receiver for websites using Mozilla Firefox 26 or later. When a Firefox user clicks an icon, the Receiver for website displays a spinner for a few seconds, but the desktop or application does not start and no error...

Citrix HTML5 Receiver No Longer Works on Chrome Version 30

When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...

CloudBridge Virtual WAN PBR Mode and Inline Deployment Steps

This article depicts a step-by-step procedure to configure two CloudBridge Virtual WAN appliances: Data Center Appliance in PBR mode Virtual Inline Mode Branch Appliance in Inline mode...

Error “The system cannot find the specified file. Error number 0xE0000002” Occurs When Merging vDisk Versions Fails

Merging vDisk versions fails and displays the following error: "The system cannot find the specified file. Error number 0xE0000002." Running mcli run mergedisk –p disklocatorid base=1 displays success on execution, however merged disk doesnot come up on console or store. Management Daemon logs...

LDAP Communication Error on XenMobile Device Manager

The following LDAP communication error appears on XenMobile Device Manager: javax.naming.CommunicationException: simple bind failed: xxxx-xxx-xxx.xxx.xxx.com:666Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:...

How to Remove a Server from a XenServer Pool that Contains Only One Host

This article describes how to remove a server from a XenServer pool that contains only one server. The procedure to remove servers is also described in the XenCenter help. When you remove a server from a pool that contains only one server Pool Master, the pool will be deleted and the Pool Master...

How to Export Target Devices into a .CSV File

This article details how to export Target Devices from a Provisioning Services PVS database in a formatted Comma Separated Values CSV file. Requirements SQL Server Management Studio or bcp.exe, both of which are components of a full SQL Server or SQL Server Express install...

How to Disarm Fencing When Using High Availability in XenServer

This article describes how to disarm High Availability HA and prevent XenServer host from fencing. Disarming HA does not stop HA logging...

XenServer in High Availability Enabled Pool is Unresponsive and Does not Self-Fence

A XenServer in a High Availability enabled pool is unresponsive. The Virtual Machines on that host might not work, or are unable to stop, or unable to migrate any Virtual Machines...

Error: The Pool Failed to Enable External Authentication in XenServer

When attempting to enable external pool authentication in a XenServer 5.6 Feature Pack 1 pool, the operation fails with one or more of the following errors: “Error: The pool failed to enable external authentication.” “Error: Enabling Active Directory Authentication on pool '' - Could not enable...

How to Troubleshoot Provisioning Services Server Machine Account Password

This article contains information about troubleshooting the Provisioning Services PVS Server machine account passwords...

Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server

When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...

How to Export a Virtual Machine to an External USB Drive

This article describes how to export a XenServer Virtual Machine VM to a USB storage device...

VMware vSphere 5.5 - Communication Issue from Studio Console

Hosting a VMware vSphere 5.5 server through XenDesktop or XenApp Studio displays the following error:...

How to Adjust the Bond Balance Interval in XenServer 6.x

XenServer 6.1.0 introduces a change to the NIC bonding load balancing algorithm for active-active bonds in the vSwitch network stack. In past releases, active-active bonds were set to rebalance load every 10 seconds. However, in XenServer 6.1.0 active-active bonds on the vSwitch rebalance load...

NDIS Filter Driver from Third Party Product on Target Device Interferes with Connection to Provisioning Services

When a Network Driver Interface Specification NDIS filter driver from third party product is installed on the master target device before the image process, a vDisk is not attached and the Provisioning Services agent icon on the system tray shows a red X. This causes an inability to create a new...

Printing with the Mac 10.x ICA Client Explained

This article provides a brief overview of the printing architecture with the 10.x versions of the Mac ICA Client. Background The Mac 10.x ICA Client is a feature-rich client offering. Many of the same features found with Win32 clients/plug-ins. This includes the ability to autocreate all of the...

How to Mount a CIFS (Windows File System) Share in XenServer Using the Command Line Interface

This article describes how to mount a CIFS Windows file system share in XenServer using the Command Line Interface CLI. Requirements Basic knowledge of Linux Administrator root access to XenServer host using the Command Line Interface CLI Windows username and password to access Windows share to b...

Unable to Connect the Secure Web with the Error "Cannot open page"

Unable to open the internal pages from Secure Web. Error"Cannot open page"is displayed...

Relating IntelliCache and In-memory Read Caching

Introduced in XenServer 5.6 SP1, IntelliCache is designed to reduce the volume of storage I/O hitting the network and the storage repository SR shared with other hosts. Introduced in XenServer 6.5, in-memory read-caching is designed to reduce the volume of storage I/O hitting an SR and reduce I/O...

How to Configure Logon Point for Access Gateway 5.0.4 with StoreFront 2.5 for Receiver

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Errors: "Failed to Snapshot", "VSS_E_VOLUME_NOT_SUPPORTED"

When attempting to build an image from a Windows7 or Server 2008 Virtual Machine VM with Imaging Wizard or P2PVS, the following error message is displayed: "Failed to Snapshot" Imaging Wizard/P2PVS log shows the following error message: "VSSEVOLUMENOTSUPPORTED" and terminates with an error messag...

Citrix XML Services Configured for Farm Controller Fails to Respond to XML Service Transaction

Citrix XML Services configured for farm Controller fails to respond to XML Service transaction after installing Microsoft KB2919355 on Controllers. Uninstalling the patch KB2919355 on Windows 2012 R2 Controller resolves this issue...

How to Set Up Syslog to Capture Logs Real Time on a Central Location

This article describes how set up a Syslog server when you are experiencing issues across multiple XenServers and need to capture logs real-time on a central location...

User Profiles are Created on StoreFront Servers

StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...

FAQ for XenMobile 10 Migration Tool

This article provides information on frequently asked questions and answers for XenMobile 10 MDM migration tool. Contents Q: What XenMobile editions are supported with the migration tool? Q: What versions of XenMobile are supported with the migration tool? Q: Where is the XenMobile 10 migration...

IPC Error While Validating Provisioning Services Store

Multiple Provisioning Services Servers in the farm come with an IPC error when trying to validate the store path except on the server you are running Provisioning Services Server console: When validating the store, following error appears in the console Log:...

Vulnerability in License Server and Snap-in for Desktop Studio, aka Heartbleed

Secure Configuration of Licensing Heartbleed Update In response to the recent Heartbleed vulnerability in OpenSSL CVE-2014-0160 Citrix released a security advisory, CTX140605, advising customers of its potential effects on some Citrix Licensing components. As part of the Citrix response to this...

Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)

This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...

How to Check if Extra C-States are Enabled without Booting into the BIOS

This article describes how to check extra C-States are enabled in the host without rebooting into the BIOS...

How to Successfully Test Citrix StoreFront Beacons Inside a Remote Desktop Session

This article describes how to successfully test the Citrix StoreFront Beacons functionality with Citrix Receiver 3.1 Standard or later when connecting to workstations using a Remote Desktop session RDP. By default, a configured Citrix Receiver 3.1 Standard or later with Beacons and stores always...