5313 matches found
Repeater RAID Command Usage
This article contains additional information on commands used in breaking, repairing, and monitoring RAID arrays on 85xx/88xx Branch Repeater appliances. Show Summary Status of Arrays Description This command displays the current state of all RAID arrays defined on the Branch Repeater appliances...
How to Fix the Uninstall of StoreFront
This article describes how to fix the uninstall of Citrix StoreFront when installed using a non-English UI. When StoreFront is installed under these conditions, uninstall will fail with error code 1605, erroneously indicating the product is not installed...
How to Reattach a Forgotten Integrated StorageLink (iSL) Storage Repository
This article describes how to reattach a forgotten Intergrated StorageLink iSL Storage Repository SR. Requirements CLI access to XenServer master host XenCenter Access...
FAQ for XenMobile 10 Migration Tool
This article provides information on frequently asked questions and answers for XenMobile 10 MDM migration tool. Contents Q: What XenMobile editions are supported with the migration tool? Q: What versions of XenMobile are supported with the migration tool? Q: Where is the XenMobile 10 migration...
XenApp Error: Citrix Servers Reported That They are Too Busy to Provide Access to the Selected Resource
On attempting to launch any published application from a XenApp 6.0 server, the server reports that it is too busy to provide access to the selected resource. The application event log contains the following entry: The Citrix servers reported that they are too busy to provide access to the select...
XenServer - Overview of Disaster Recovery Options
This article provides an overview of different backup/restore methods available in XenServer for Virtual Machine Metadata. Background Backup/Restore or Site Recover/Disaster Recovery options in XenServer have evolved over recent product versions. This document briefly explains those options...
How to Set Up Syslog to Capture Logs Real Time on a Central Location
This article describes how set up a Syslog server when you are experiencing issues across multiple XenServers and need to capture logs real-time on a central location...
Desktops Do Not Register using XenDesktop and Provisioning Server
When using XenDesktop with Provisioning Service, the desktops do not register. Note : XenDesktop might try starting all the machines in your desktop group on the VDA Event Viewer: Under Application: Desktop Service - Failed to start WCF services. Exception Log on Failure due to unknown user name...
User Profiles are Created on StoreFront Servers
StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...
The Server (Unknown) is Not Trusted for ICA Connections
When trying to launch applications from a published XenApp server desktop, the following error message appears: “Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. The server Unknown is not trusted for ICA...
Vulnerability in License Server and Snap-in for Desktop Studio, aka Heartbleed
Secure Configuration of Licensing Heartbleed Update In response to the recent Heartbleed vulnerability in OpenSSL CVE-2014-0160 Citrix released a security advisory, CTX140605, advising customers of its potential effects on some Citrix Licensing components. As part of the Citrix response to this...
Session Sharing Explained with Troubleshooting Steps
This article explains session sharing and discusses some common scenarios. Session sharing is the ability of a seamless published application to be executed over the same connection as other seamless applications that are already running on the same server, under an existing Session ID of a user...
Upgrade from StoreFront 2.1 to 2.5 Fails
Upgrade from StoreFront 2.1 to 2.5 fails. Event log reported the following error: CitrixStoreFront-x64.msi' failed with error code 1603. Fatal error during installation. StoreFront log from the installation reported the following error: Remove-DSFeatureInstance: Error Access to the path...
Error: "Cannot upgrade Citrix StoreFront with Receiver for HTML5" when upgrading to StoreFront 2.x
The following error is generated whenupgrading to StoreFront 2.x: "Error Cannot upgrade Storefront for Receiver for HTML5 Use the Citrix HTML5 HDX Engine Configuration tool to remove Receiver from HTML5 from all currently configured Receiver for Web sites. Then, uninstall Receiver for HTML5 and t...
Applying Security Hotfixes to XenServer on NetScaler SDX Appliance with Software Release 9.3 and 10
This article describes how to apply the hotfixes required to remediate the security vulnerabilities detailed in security bulletin CTX134876 -Citrix NetScaler SDX Multiple Security Updates. Determining the Version of XenServer on the NetScaler SDX Appliance To determine what version of XenServer y...
vDisk Inactive State with Broadcom Network Cards
After installing Citrix Provisioning Services Server Target Device Software on a client computer that has a Broadcom Network Interface Card and restarting the target device, the Provisioning Services PVS status in the system tray displays Inactive. After initially installing the Target Device...
How to Enable HTML5 Connections to Provisioning Services Based Catalogs
Enabling connections from Receiver for HTML5 to desktops deployed using Provisioning Services. Background Enabling connections from Receiver for HTML5 to desktops in Provisioning Services PVS based catalogs might require additional steps to complete depending on the persistence of the write cache...
BGP Routing and RHI Functionality in NetScaler
This article provides information about BGP routing in NetScaler and some of the sample BGP configurations. It gives a brief overview of the RHI functionality. Route Health Injection RHI The primary purpose of dynamic routing in NetScaler is to communicate the state or health of VIPs to the...
Screen Refresh Issues Through a Seamless Pass-Through Session
The screen might not repaint properly because of a poor refresh rate. Therefore, certain areas of the application appear grayed out or distorted. This happens when running an application in seamless mode while utilizing the pass-through client on the server. Manually refreshing the application do...
How to Create an ICA File with Minimal Parameters
To create an ICA file with minimal parameters set, complete the following procedure: 1. Download theICA file from this article. 2. Copy the content from this file into anICA file. 3. Update theusername orpassword parameter with the relevant username and password that you use in your environment...
"Error 1722 . There is a problem with the Windows Installer package" on Provisioning Services
When removing or Installing the Citrix Provisioning Services PVS Server Console or Citrix Provisioning Services PVS target Device X64 from Add/Remove Programs or Provisioning services ISO, the following error message appears: “Error 1722. There is a problem with the Windows Installer package.A...
StoreFront Displays Incorrect Username
When there are multiple users with the same log on name in different domains, StoreFront displays incorrect name. For example, if the domain names are domain1\jdoe and domain2\jdoe for John Doe in domain 1 and Jane Doe in domain 2, StoreFront displays the incorrect display name when the user from...
XenMobile XNC not Displaying in the ActiveSync Logs
The Allow or Deny entries are not appearing in the logs for XenMobile NetScaler Connector XNC program on XenMobile...
How to Configure SQL Instances in XenMobile Server with custom port
This article provides information on how to install XenMobile Server XMS 10 to be configured on a SQL Instance with the custom port. Prerequisites Knowledge of SQL service accountcredentials with the appropriate role. Knowledge of SQL Server FQDN or IP. Knowledge of custom port for the SQL instan...
How to Reset the XenServer Host Password on a CloudBridge 2000/3000/4000/5000
This article describes how to reset the XenServer Host password on a CloudBridge 2000/3000/4000/5000. The procedure can be completed when credentials are not working to access the SVM, XS, and Serial Console...
SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port Mapping
This article provides information about how to discover the NetScaler SDX mapping of Virtual Interfaces on VPX to physical interface and ethX port mapping. SDX Mapping of Virtual Interfaces on VPX to Physical Interface and ethX port mapping To know the mappings from GUI, navigate to Configuration...
How to Set CloudBridge 2000\3000 SVM Management IP Address Using LOM Port
This article describes how to set CloudBridge 2000\3000 appliance's SVM Management IP address by using the Lights Out Management LOM port. Requirements:- You require a routable remote IP connectivity to the LOM port for Graphical User Interface GUI and access to the Service VM SVM GUI to run the...
FAQ: Fail-To-Wire Feature in CloudBridge 2000 and 3000 Appliances
This article is an FAQ on the Fail-To-Wire FTW functionality found in the new Citrix CloudBridge 2000 and Citrix CloudBridge 3000 appliances. Q: What is the supported software release? A : The FTW feature is supported with the following software releases: SVM build: NS 10.0.72.5007 CloudBridge...
Acceleration Does Not Work After Cisco ASA 8.x is Configured to Allow TCP Options
Installed Citrix CloudBridge as INLINE in two sites, which are connected through an IPSec VPN using Cisco ASA firewall. The TCP option policy, as suggested in CTX112401 – Acceleration Does Not Take Place for Configured Traffic Types, is applied to ASA, but acceleration still does not work. The...
How to Find Maximum Size of IP Data Payload that can Traverse WAN Environment Without Fragmentation
Citrix SD-WAN, formerly NetScaler SD-WAN This article describes how to find out the maximum size of IP data payload that can traverse a WAN environment without fragmentation. Background The CloudBridge acceleration parameters are sent through TCP options, which use the space in the IP data payloa...
Error: "The Login is from an Untrusted Domain and Cannot be used with Windows Authentication" Appears when Launching Provisioning Services Console
When launching the Provisioning Services Console, the critical error message appears, “Critical Error A database error occurred. Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.”...
Domain Pass-through to StoreFront Cannot Launch XenDesktop
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VMware vSphere 5.5 - Citrix Known Issues
Citrix is committed to ensuring compatibility with the latest VMware products. Citrix supports VMware vSphere 5.5, vSphere 5.5 Update 1, vSphere 5.5 Update 2, and vSphere 5.5 Update 3. This article outlines issues and their known solutions that users of vSphere 5.5, vSphere 5.5 Update 1, vSphere...
How to Configure Email Based Account Discovery on StoreFront
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How to Copy a Virtual Machine From One Storage Repository to Another
This article describes how to copy a virtual machine VM from one type of storage repository to another. The example in this article shows how to copy a VM from local storage to Network File Share NFS storage...
Registry Settings to Improve High Availability Failover Times for Provisioning Services
Configuring High Availability HA failover in Provisioning Services Server can take one minute or more to actually complete the failover cycle...
IPC Error While Validating Provisioning Services Store
Multiple Provisioning Services Servers in the farm come with an IPC error when trying to validate the store path except on the server you are running Provisioning Services Server console: When validating the store, following error appears in the console Log:...
“Cannot connect to the HyperVisor" when connecting to Hyper-V from the Machine Creation Wizards
When trying to connect to SCVMM to enumeratetemplates for Provisioning Services, the following error message appears: “Cannot connect to the HyperVisor at IP address of Hyper-V. Object reference not set to an instance of an object.”...
Provisioned Target Devices are Acquiring Multiple IP Addresses During Boot Process
Provisioned Target Devices acquiring multiple IP addresses on a same NIC while booting up, thus leading to IP address exhaustion on a DHCP server. The following error message might appear: "A duplicate IP address was assigned to this machine while attempting to boot from the network. Stop code:...
Error: "Max Number of DHCP Retries Exceeded" when Provisioning Services Target Devices are Unable to Boot from PXE
Provisioning Services PVS target devices are unable to boot from PXE with an error: "Max number of DHCP retries exceeded" This failure occurs very early in the boot process when the PXE client sends a Discover packet to the broadcast domain to find a DHCP server...
Importing an Existing vDisk in Provisioning Services Console Causes Error
When importing a vDisk using theProvisioning Services PVSServer Console, the error “Invalid disk file for . Cannot add disk” appears. The SoapServer.log displays the following text, if Info level logging is enabled: INFO Mapi.Command - Get UndefinedDisks: Disk is not valid, needs to be a base .vh...
Pass-through Authentication Might Fail Starting Publish Desktops with StoreFront and Desktop Viewer
Pass-through authentication to StoreFront does not work when starting XenApp published desktops. When users log on to the client workstation with Windows Active Directory AD credentials, the Receiver starts and successfully passes the user credentials to the configured Store and displays availabl...
Error: XDDS:84D81E3A Unable to Read Disk. Failed to create Machine Catalog. Permission to perform this operation was denied.
Error: XDDS:84D81E3AUnable to Read Disk.Failed to create Machine Catalog. Permission to perform this operation was denied" when creating machine catalog...
How to Apply DSCP Marking to CloudBridge Appliance with QoS Enabled
This article explains how to apply DSCP marking to CloudBridge appliance when Quality of Service QoSis enabled. Background Many networking environments use different QoS engine/traffic shaper outside of CloudBridge and hence disable the QoS feature of CloudBridge. Some of the users however would...
When to Enable Intermediate Buffering for Local Hard Drive Cache?
Background Enabling Intermediate Buffering improves throughput performance with writing to the write cache drive and can improve target device performance as well. Refer to Buffered Services for additional information on buffered file I/O services. The following are some points to consider before...
XenMobile 10 Logs Collection Guide
This article illustrates the log collection process on devices such as iOS, Android and Windows Phone for the various XenMobile components including - App Controller, NetScaler Gateway, XenMobile Device Manager and Citrix Secure Hub. For the latest information on logcollection process refer to...
IPC Error when Exporting the vDisk on Provisioning Services
IPC Error when exporting vDisk on Provisioning Services PVS. PVS Console log includes thefollowing errors: ERROR EnterpriseAccess.HandlerBase - PvsStatusExceptionHandlerERROR EnterpriseAccess.HandlerBase - return code: 184ERROR EnterpriseAccess.HandlerBase - exception type: PvsStatusExceptionERRO...
Virtual Desktop Agent Registration with Controllers in XenDesktop
Virtual Desktop Agent Registration with Controllers in XenDesktop. Event ID: 1022 Event ID: 1001 For successful installation, re-install Virtual Desktop 5.5. After the installation is successful, the following message is displayed: “Unable to initialize new components. The machine will register a...
Unable to Remove Decommissioned Server from StoreFront
Unable to remove decommissioned server from StoreFront deployment using StoreFront GUI and Remove Server action. The console is stuck and the following error appears: “Cannot Remove Server” In this case, in the StoreFront console you might see the following warning message: In addition, the...
How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment
This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...