Machine Account Password Fails to Update

While configuring Active Directory machine account password management in the virtual disk file properties, the machine account password expires after the determined value timeout without successfully changing...

How to Configure XenServer to Send System Alerts through Authenticated SMTP Servers

This article describes how to configure XenServer to send system alerts through SMTP servers that require authentication. Requirements Administrative access to a XenServer host console either directly, through SSH, or by using theConsoletab in XenCenter. Background Customers can configure XenServ...

Secure Web: Unable to open 4096-Bit encrypted Web Sites

When we try to access 4096-bit encrypted websites using Secure Web set to 'Tunneled to Internal network' and 'Secure Browse' mode, the website does not launch...

How to Replace a Network Interface Card in a XenServer Host

This article describes the procedure to replace a Network Interface Card NIC in a XenServer Host. For example, the procedure can be used to replace a faulty NIC. Requirements The XenServer host must be standalone and not joined to a resource pool. Replacing the NIC used as management interface...

How to Configure Extended Logging on a QLogic Fiber Channel Host Bus Adapter

This article describes how to configure extended logging on QLogic Fiber Channel FC Host Bus Adapter HBA. You may find that a similar procedure applies to other HBAs. Requirements Super user credentials root on Xen hosts Knowledge of vi or Nano text editor this article uses the vi editor...

How to change from NIC adapter e1000 to VMXNET3 for PVS streamed VMs

This article explains how to change from NIC adapter e1000 to VMXNET3 for PVS streamed VMs...

Desktops Do Not Register using XenDesktop and Provisioning Server

When using ​XenDesktop with Provisioning Service, the desktops do not register. Note : XenDesktop might try starting all the machines in your desktop group on the VDA Event Viewer: Under Application: Desktop Service - Failed to start WCF services. Exception Log on Failure due to unknown user name...

How to Enable Continuous CDF Tracing in Provisioning Services 7.x

This article describes how to enable continuous CDF tracing in Citrix Provisioning, formerly Provisioning Services, 7.x...

How to Copy a Virtual Machine From One Storage Repository to Another

This article describes how to copy a virtual machine VM from one type of storage repository to another. The example in this article shows how to copy a VM from local storage to Network File Share NFS storage...

How to Create an ISO Storage Repository by Using a CIFS Share with NTLMv2 Authentication Enabled

This article describes how to create an ISO Storage Repository by using a CIFS share with NTLMv2 authentication enabled. When Group Policy Object GPO of the Windows domain enforces NTLMv2 authentication, you are unable to create the ISO Storage Repository by using XenCenter. The following procedu...

Provisioned Target Device Booting up with Multiple IP Addresses

Provisioned Target Device booting up with multiple IP addresses...

Repeater RAID Command Usage

This article contains additional information on commands used in breaking, repairing, and monitoring RAID arrays on 85xx/88xx Branch Repeater appliances. Show Summary Status of Arrays Description This command displays the current state of all RAID arrays defined on the Branch Repeater appliances...

Provisioning Services Target Devices Start with MAC Address as the Computer Name

When booting, VMware ESX target devices replace computer name with MAC Address...

Considerations for Connecting XenServer to the Switch Ports

This article contains information about connecting XenServer to a switch. Background Switch ports must be configured differently for a XenServer host as opposed to a standard computer. The following considerations are recommended when connecting a XenServer to a switch: If using Spanning Tree...

Adding Virtual Machines Created by Machine Creation Services to New Catalog

After deleting the host connection in XenDesktop, desktops created using Machine Creation Service MCS are not visible in the Catalog...

Pagefile Redirection Not Working in Provisioning Services

Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...

Target Device Fails to Boot on Hyper-V V2

Provisioning Service Target Devices fails to boot when launched from a HyperV v2 host other than the host where the Provisioning Service Server is located...

Error: "Cannot upgrade Citrix StoreFront with Receiver for HTML5" when upgrading to StoreFront 2.x

The following error is generated whenupgrading to StoreFront 2.x: "Error Cannot upgrade Storefront for Receiver for HTML5 Use the Citrix HTML5 HDX Engine Configuration tool to remove Receiver from HTML5 from all currently configured Receiver for Web sites. Then, uninstall Receiver for HTML5 and t...

Drive Letters Change on the Target Devices when the Virtual Disk Changes between Private and Standard Mode

The local drive letter on the target devices change when a virtual disk changes its mode between Private and Standard. In Private mode the extra disk for write cache is E: and the CD/DVD is D:. When the customer changes the virtual disk to Standard mode, the extra disk for write cache changes to ...

Partition Details are Not Displayed After a Clean Install of XenServer 6.x

On a clean install of XenServer 6.0 or later, the detailed partition does not appear for XenServer boot disk when you run the command,fdisk –l. On XenServer 6.0 or later and running thefdisk –l command, following shows the output and does not display any partition details of the booting disk. Pri...

Firefox Users Cannot Access Desktops or Applications from Receiver for Websites

Windows, Mac OS X, and Linux users cannot access desktops and applications from Receiver for websites using Mozilla Firefox 26 or later. When a Firefox user clicks an icon, the Receiver for website displays a spinner for a few seconds, but the desktop or application does not start and no error...

XenMobile 10 Logs Collection Guide

This article illustrates the log collection process on devices such as iOS, Android and Windows Phone for the various XenMobile components including - App Controller, NetScaler Gateway, XenMobile Device Manager and Citrix Secure Hub. For the latest information on logcollection process refer to...

Provisioning Services Cannot Connect to SQL Express

During setup using the Provisioning Services Configuration Wizard, connecting to a Microsoft SQL Express instance installed on another machine fails with the error “Invalid Server”. The specific error code is either “error: 26” or “error: 28”;A network-related or instance-specific error occurred...

How to Collect a Citrix Diagnostic Facility (CDF) Trace at System Startup

The CDFControl utility is an event tracing controller or consumer for capturing Citrix Diagnostic Facility CDF trace messages displayed from various Citrix tracing providers. It is made to troubleshoot complex Citrix related issues, parse filter support, and collect performance data. To download...

Error: "Unable to Create Deployment" on StoreFront

The installation of StoreFront fails and the error message “Unable to Create Deployment ” is displayed on the console: The following are the Event Viewer Errors: Source: Citrix Delivery Services AdminEvent ID: 1Description:...

How to Image a Target Device Using the Imaging Wizard

This article describes how to image target device using the Imaging Wizard. Prerequisites Enable Windows Automount on Windows Enterprise Server operating systems. Disable Windows Autoplay. Remove any virtualization software before performing a conversion. Verify adequate free space exists on the...

Identifying Different License Types

This article describes how to identify different Citrix license types. To license a Citrix product, it requires a license code that must be activated or allocated and uploaded to the appropriate environment, such as the License Administration Console, the XenServer or an appliance. License Code...

Using StoreFront Connector to Launch Login VSI Workload

This article provides information about using StoreFront Connector to Launch Login VSI workload. Important : It is assumed that you have an environment setup with StoreFront and Login-VSI configured. Contact theLogin VSIto obtain the StoreFront Connector. Using StoreFront Connector To obtain...

How to Test a Network Throughput Using Iperf

This article describes how to test a network throughput using Iperf. Iperf allows administrators and engineers to test throughput between any two hosts, including physical systems and Virtual Machines VMrunning on XenServer. Requirements Iperf for Windows Download a copy of Iperf for Windows. Thi...

Secure Web Error: “net::ERR_NAME_NOT_RESOLVED” while accessing Website

Android users with v5.0 and later are getting the following error while accessing intranet sites: ERRNAMENOTRESOLVED Note : The application works on Android version 5.0 and later...

Support for XenApp in Virtualized Environments

This article provides information on support for XenApp in virtualized environments. Virtual servers provide mainframe-class virtual machines on Intel and AMD architecture servers, and are ideally suited for consolidating and partitioning systems in high-performance environments. Citrix supports...

Configuration for Controlled Access to Different VPN Plugin Through NetScaler Gateway for XenMobile Deployments

Requirement 1: Disable VPN Access for the iOS VPN Client If you configure NetScaler Gateway for use with XenMobile, it includes configuration to enable Secure Web and approved Citrix Apps-enabled applications to access the corporate network. The access is enabled for authenticated users by...

Time Zone Database - XenMobile Reference

The TimeZone Tz database, can be also known as IANA Time Zone Database, is a collaborative compilation of information about the world’s time.The TZ column in the attached table is the standard format intended to be used with computer programs and operating systems...

Domain Pass-through to StoreFront Cannot Launch XenDesktop

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Registry Settings to Improve High Availability Failover Times for Provisioning Services

Configuring High Availability HA failover in Provisioning Services Server can take one minute or more to actually complete the failover cycle...

XenApp Error: Citrix Servers Reported That They are Too Busy to Provide Access to the Selected Resource

On attempting to launch any published application from a XenApp 6.0 server, the server reports that it is too busy to provide access to the selected resource. The application event log contains the following entry: The Citrix servers reported that they are too busy to provide access to the select...

Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)

This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...

The Server (Unknown) is Not Trusted for ICA Connections

When trying to launch applications from a published XenApp server desktop, the following error message appears: “Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. The server Unknown is not trusted for ICA...

DHCP configurations for PVS

Citrix recommends DHCP configuration which ensures that a PVS target device receives the same IP address for all DHCP requests during its booted lifespan. The end result should be a target device using the same IP address it received at boot time, for the entirety of its booted lifespan. DHCP...

How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console

This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...

How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment

This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...

CloudBridge 4000 and 5000 to Optimize NetApp SnapMirror Traffic1

This article describes how you can configure Citrix CloudBridge 4000 and 5000 to optimize NetApp SnapMirror traffic between two Data centers. The article also provides the benchmarking results from lab testing efforts to quantify the gains that can be attained by deploying NetApp SnapMirror...

How to Set CloudBridge 2000\3000 SVM Management IP Address Using LOM Port

This article describes how to set CloudBridge 2000\3000 appliance's SVM Management IP address by using the Lights Out Management LOM port. Requirements:- You require a routable remote IP connectivity to the LOM port for Graphical User Interface GUI and access to the Service VM SVM GUI to run the...

How to Enable HTML5 Connections to Provisioning Services Based Catalogs

Enabling connections from Receiver for HTML5 to desktops deployed using Provisioning Services. Background Enabling connections from Receiver for HTML5 to desktops in Provisioning Services PVS based catalogs might require additional steps to complete depending on the persistence of the write cache...

Using Veeam Backup Software on Provisioning Services Server

While running Veeam software to backup Provisioning Services PVS servers, one of the PVS servers display status as Down in PVS server console regardless of whether the stream service is running. The following screen shot shows the server status in PVS console. The following screen shot shows the...

Application Launch Requests Might Fail on a Provisioned XenApp Version 6.0 or 6.5 Multihomed Server

Application launch requests might fail on a Provisioned XenApp Version 6.0 or 6.5 Multihomed Server. “Event 10001: A usable server cannot be found on which to launch the application.”...

Provisioning Services Server Target Devices BSOD with KERNEL_SECURITY_CHECK_FAILURE When Cache is Set on RAM

Provisioning Services PVS Server target devices streamed to a vSphere Virtual Machine displays a blue screen withKERNELSECURITYCHECKFAILURE when cache is set on RAM...

Vulnerability in License Server and Snap-in for Desktop Studio, aka Heartbleed

Secure Configuration of Licensing Heartbleed Update In response to the recent Heartbleed vulnerability in OpenSSL CVE-2014-0160 Citrix released a security advisory, CTX140605, advising customers of its potential effects on some Citrix Licensing components. As part of the Citrix response to this...

POODLE SSLV3.0 Security Issue Workaround for License Server

Citrix Licensing 11.12.1 for Windows might be vulnerable to the Padding Oracle On Downgraded Legacy Encryption POODLE vulnerability. POODLE affects older standards of encryption - Secure Socket Layer SSL version 3 but not the newer encryption method Transport Layer Security TLS. Citrix suggests t...

PVS Console Crashes while using XenDesktop Setup Wizard

After entering the Credentials to get the list of templates from the Hypervisor, the following error appears: "Microsoft Management Console has stopped working" Note : The issue does not occur with XenServer as Host Connections to XenServer do not allow the port number in the address...