Provisioning Services: Service Account Permissions and Configuration for Accessing PVS SQL Database

This article provides a description on how different service accounts should be configured to grant adequate SQL permissions. Service Account Configuration for Accessing SQL Service users are the accounts under which the Stream and Soap services run on a Provisioning Services PVS server which nee...

Using StoreFront Connector to Launch Login VSI Workload

This article provides information about using StoreFront Connector to Launch Login VSI workload. Important : It is assumed that you have an environment setup with StoreFront and Login-VSI configured. Contact theLogin VSIto obtain the StoreFront Connector. Using StoreFront Connector To obtain...

DHCP configurations for PVS

Citrix recommends DHCP configuration which ensures that a PVS target device receives the same IP address for all DHCP requests during its booted lifespan. The end result should be a target device using the same IP address it received at boot time, for the entirety of its booted lifespan. DHCP...

How to Copy a Virtual Machine From One Storage Repository to Another

This article describes how to copy a virtual machine VM from one type of storage repository to another. The example in this article shows how to copy a VM from local storage to Network File Share NFS storage...

How to Disarm Fencing When Using High Availability in XenServer

This article describes how to disarm High Availability HA and prevent XenServer host from fencing. Disarming HA does not stop HA logging...

How to Create an ISO Storage Repository by Using a CIFS Share with NTLMv2 Authentication Enabled

This article describes how to create an ISO Storage Repository by using a CIFS share with NTLMv2 authentication enabled. When Group Policy Object GPO of the Windows domain enforces NTLMv2 authentication, you are unable to create the ISO Storage Repository by using XenCenter. The following procedu...

Error: "Could Not Logon. Verify your credentials and network connectivity" and "Service unavailable"

Application enumeration fails when the StoreFront server is connected through Access Gateway Enterprise Edition and iOS Receiver 5.7.x for iPad/iPhone. The following error messages are displayed: “Could Not Logon. Verify your credentials and network connectivity.” "Could Not Logon. Service...

Adding Virtual Machines Created by Machine Creation Services to New Catalog

After deleting the host connection in XenDesktop, desktops created using Machine Creation Service MCS are not visible in the Catalog...

CIFS ISO Mount Disconnecting Intermittently

Mounting out ISO from a CIFS ISO Storage Repository SR disconnects intermittently, and causes boot ISOs to disappear and bounced servers unable to boot. The /var/log/messages log is displayed as following: CIFS VFS: No response for cmd 50 mid 3457CIFS VFS: No response for cmd 50 mid 63007CIFS VFS...

How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console

This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...

Error: "Error 1069: The service did not start due to a logon failure" on Provisioning Services

The Provisioning Services PVS service fails to start with the following error: "Windows could not start the Citrix PVS Stream Service server on ServerName. Error 1069: The service did not start due to a logon failure"...

How to Configure a CloudConnector Between Two NetScaler VPX Appliances Using a Wizard

This article describes how to configure a CloudConnector between two NetScaler VPX appliances on different data centers- Data Center A and Data Center B using a wizard. Background CloudConnector is a feature used to build a cloud-extended data center. You can create bridges to connect one or more...

Best Practices to Uninstall XenApp/Presentation Server on Windows Server

This article contains best practices for uninstalling XenApp/Presentation Server 4.5 on Windows Server. Best Practices Before uninstalling any Citrix Server products, consider the following points: Ensure that all Hotfixes and Hotfix Rollup Packs are removed before uninstalling. Refer to the Hotf...

Supportability- Remote Support on Android Devices with Samsung Knox

Remote Support on Android Devices are only supported with Samsung Knox. There are two types of remote support one can enable for a Samsung KNOX device: Basic Support: This allows us to view diagnostic information about the device,for examplesystem information, processes that are running, task...

Domain Pass-through to StoreFront Cannot Launch XenDesktop

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Configuring TCP KeepAlive Values to Improve WAN and ICA to Place ICA Session in a Disconnected State

After an ICATCP session is abnormally terminated, subsequent viewing of the ICA-TCP session in either Citrix Server Administration, mfadmin.exe, Terminal server Administration, or the Management Console, shows the connection in an ACTIVE state not a DISCONNECTED state. This article contains...

NDIS Filter Driver from Third Party Product on Target Device Interferes with Connection to Provisioning Services

When a Network Driver Interface Specification NDIS filter driver from third party product is installed on the master target device before the image process, a vDisk is not attached and the Provisioning Services agent icon on the system tray shows a red X. This causes an inability to create a new...

Static IP Configuration with Boot Device Manager

Attempts to useBoot Device Manager BDM to boot Windows 7, Windows 2008, and Windows 2008 R2 with a static IP addresses might fail; all systems other than the first might experience a fatal exception and display a blue screen with a duplicate IP address error message...

StoreFront Displays Incorrect Username

When there are multiple users with the same log on name in different domains, StoreFront displays incorrect name. For example, if the domain names are domain1\jdoe and domain2\jdoe for John Doe in domain 1 and Jane Doe in domain 2, StoreFront displays the incorrect display name when the user from...

USB Support in XenApp/XenDesktop Server Products

This article contains information about USB Support in XenApp. USB Support in XenApp/XenDesktop Citrix support for peripherals attached to a client device is a fundamental functionality leveraged by the Citrix Server Based Computing SBC model. Support for many client-side peripherals exists...

Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server

When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...

StoreFront Client Proxy Configuration

This article describes how to change the Proxy settings on StoreFront...

Event ID 7026 - The following boot-start or system-start driver(s) failed to load: Bnistack

On a target hosted on a VMWare Hypervisor and running Provisioning Services Target Device Software 6.0 and later,the target device cannot connect to virtual disk when starting it from the local hard drive.A red ‘X’ appears on the virtual disk status icon in the system tray. In the Event Viewer, t...

How to Configure QLogic HBA on XenServer

This article describes how to update the parameters of QLogic HBAs with SANSurfer. HBA parameters might need to be adjusted to the correct configuration on XenServer to function as required. QLogic HBAs contain a default set of parameters that will function but might not give optimum performance ...

How to Validate If XenServer is Using Bridge or vSwitch for the Network Stack

This article describes how to validate if XenServer is using Bridge or vSwitch for the network stack. By default, XenServer 6.x uses vSwitch as the network stack when the host is installed. At some point, the XenServer administrator might have changed the network stack to Bridge. When attempting ...

Using Veeam Backup Software on Provisioning Services Server

While running Veeam software to backup Provisioning Services PVS servers, one of the PVS servers display status as Down in PVS server console regardless of whether the stream service is running. The following screen shot shows the server status in PVS console. The following screen shot shows the...

How to Set Up Syslog to Capture Logs Real Time on a Central Location

This article describes how set up a Syslog server when you are experiencing issues across multiple XenServers and need to capture logs real-time on a central location...

Vulnerability in License Server and Snap-in for Desktop Studio, aka Heartbleed

Secure Configuration of Licensing Heartbleed Update In response to the recent Heartbleed vulnerability in OpenSSL CVE-2014-0160 Citrix released a security advisory, CTX140605, advising customers of its potential effects on some Citrix Licensing components. As part of the Citrix response to this...

How to Create an ICA File with Minimal Parameters

To create an ICA file with minimal parameters set, complete the following procedure: 1. Download theICA file from this article. 2. Copy the content from this file into anICA file. 3. Update theusername orpassword parameter with the relevant username and password that you use in your environment...

Pagefile Redirection Not Working in Provisioning Services

Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...

Screen Refresh Issues Through a Seamless Pass-Through Session

The screen might not repaint properly because of a poor refresh rate. Therefore, certain areas of the application appear grayed out or distorted. This happens when running an application in seamless mode while utilizing the pass-through client on the server. Manually refreshing the application do...

vDisk Inactive State with Broadcom Network Cards

After installing Citrix Provisioning Services Server Target Device Software on a client computer that has a Broadcom Network Interface Card and restarting the target device, the Provisioning Services PVS status in the system tray displays Inactive. After initially installing the Target Device...

How to Enable Promiscuous Mode on a Physical Network Card

This article describes how to enable promiscuous mode on a physical Network Interface Card NIC.In a network, promiscuous mode allows a network device to intercept and read each network packet that arrives in its entirety. This mode of operation is sometimes given to a network snoop server that...

When Failing Over to a SQL Mirrored Database, the Provisioning Server Shows as Offline and is Unable to Connect

When failing over to a SQL Mirrored Database, the Provisioning Server shows offline and is unable to connect...

Disable Restart Button While Desktops are Restarting

This article describes how to configure the StoreFront to ignore clicks on “Restart” while desktop is powering off and while it is powering on again. Background When the user’s desktop is restarting, there might be issues if they repeatedly click on the desktop...

How to Configure Email Based Account Discovery on StoreFront

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Error: The Pool Failed to Enable External Authentication in XenServer

When attempting to enable external pool authentication in a XenServer 5.6 Feature Pack 1 pool, the operation fails with one or more of the following errors: “Error: The pool failed to enable external authentication.” “Error: Enabling Active Directory Authentication on pool '' - Could not enable...

Recommended Install Order for Preparing Target Device Captured by Provisioning Server to Deploy vDisk

This article contains the recommended order to install or prepare a target device that must be captured by the Provisioning Services Sever to deploy a virtual disk...

How to Upgrade from StoreFront 2.1 to StoreFront 2.6

The sequence of steps to upgrade from StoreFront 1.2to StoreFront 2.5: 1. Upgrade from StoreFront1.2 to StoreFront2.0. 2. Upgrade from StoreFront 2.0 to StoreFront 2.5 or StoreFront 2.6. For more information see the StoreFrontlegacy product documentation. To learn more about upgrading from...

CloudBridge Virtual WAN PBR Mode and Inline Deployment Steps

This article depicts a step-by-step procedure to configure two CloudBridge Virtual WAN appliances: Data Center Appliance in PBR mode Virtual Inline Mode Branch Appliance in Inline mode...

How to Set CloudBridge 2000\3000 SVM Management IP Address Using LOM Port

This article describes how to set CloudBridge 2000\3000 appliance's SVM Management IP address by using the Lights Out Management LOM port. Requirements:- You require a routable remote IP connectivity to the LOM port for Graphical User Interface GUI and access to the Service VM SVM GUI to run the...

How to Collect a Citrix Diagnostic Facility (CDF) Trace at System Startup

The CDFControl utility is an event tracing controller or consumer for capturing Citrix Diagnostic Facility CDF trace messages displayed from various Citrix tracing providers. It is made to troubleshoot complex Citrix related issues, parse filter support, and collect performance data. To download...

Applications in StoreFront Fail to Enumerate

When using Citrix Receiver running in Mac 11 to log on to StoreFront, the applications fail to enumerate. An internal server error occurs in the client device. The following is the log trace of the issue in StoreFront server: Log Name: Citrix Delivery ServicesSource: WebApplicationDate: 06/02/201...

How to Enable and Configure the Windows DumpConfigurator Utility to Capture System Dumps

This article describes how to enable and configure the Windows DumpConfigurator Utility to Capture System Dumps. Requirements This utility supports Windows 2003, Windows 2003 64-bit, Windows 2008, Windows 2008 64-bit, and Windows 2008 R2.To download this DumpConfigurator Utility, click here...

POODLE SSLV3.0 Security Issue Workaround for License Server

Citrix Licensing 11.12.1 for Windows might be vulnerable to the Padding Oracle On Downgraded Legacy Encryption POODLE vulnerability. POODLE affects older standards of encryption - Secure Socket Layer SSL version 3 but not the newer encryption method Transport Layer Security TLS. Citrix suggests t...

Failure to Store Cache on Local Hard Drive

Even after selecting “cache is on device hard drive”, cache is getting stored on the Provisioning Service PVS server. The following screen shot shows the virtual disk status:...

Pass-through Authentication Might Fail Starting Publish Desktops with StoreFront and Desktop Viewer

Pass-through authentication to StoreFront does not work when starting XenApp published desktops. When users log on to the client workstation with Windows Active Directory AD credentials, the Receiver starts and successfully passes the user credentials to the configured Store and displays availabl...

Vdisk shows “No Server” for size in the PVS Console

When viewing a vdisk in the PVS Console the size will show as "No Server". The following error also appears when using XenDesktop Setup Wizard: A required PVS server in the selected site is offline or there is no server assigned to a required store...

Provisioning Services Target Device Software Fails to Install

Provisioning Services Target Device Software might fail during the installation with the following error: When you click OK , the following error appears: Reviewing the Event Viewer of the server displays the following errors: “Product: Citrix Provisioning Services Target Device x64 -- Error...

License Acquisition Error 500 Occurs and Workspace Control Fails

Users are unable to connect to XenApp farm and receive the following error message: “license acquisition error 500: Unable to acquire a license from server name server. Please contact your system administrator or open the event viewer for more details." If users connect through Web Interface and...