How to Export Target Devices into a .CSV File

This article details how to export Target Devices from a Provisioning Services PVS database in a formatted Comma Separated Values CSV file. Requirements SQL Server Management Studio or bcp.exe, both of which are components of a full SQL Server or SQL Server Express install...

How to Enable Continuous CDF Tracing in Provisioning Services 7.x

This article describes how to enable continuous CDF tracing in Citrix Provisioning, formerly Provisioning Services, 7.x...

How to Create an ISO Storage Repository by Using a CIFS Share with NTLMv2 Authentication Enabled

This article describes how to create an ISO Storage Repository by using a CIFS share with NTLMv2 authentication enabled. When Group Policy Object GPO of the Windows domain enforces NTLMv2 authentication, you are unable to create the ISO Storage Repository by using XenCenter. The following procedu...

Implementation Guide - High Availability for TFTP with Provisioning Services

This article is an implementation guide on High Availability for TFTP with Provisioning Services...

CloudBridge Virtual WAN PBR Mode and Inline Deployment Steps

This article depicts a step-by-step procedure to configure two CloudBridge Virtual WAN appliances: Data Center Appliance in PBR mode Virtual Inline Mode Branch Appliance in Inline mode...

Targets Booting Very Slowly - Windows Splash Seen for over 10 Minutes

New deployment targets taking over 10 minutes to boot. Background Target device gets to the Windows splash and then it takes over 15 minutes to load Windows. After Windows loads, there is no performance problem...

Error: "HVM is Required for this Operation" when Trying to Start the VM in XenServer

Example 1 When trying to start the virtual machine VMthe following error is returned: “ There were no servers available to start VM ” The reason is displayed as “ HVM Hardware Virtual Machine is required for this operation ” Example 2 When trying to migrate a Windows VM from one host to another...

Error: 'An error occurred during upload.' While Attempting to Add Licenses through the License Management Console

Certain license files cannot be imported using the Citrix Licensing Management Console. When trying to import these files, the console reports an error message: "An error occurred during upload." Thisissue only occurs whenthe Citrix Licensing Management console is run on Windows Server 2008...

Errors: "Failed to Snapshot", "VSS_E_VOLUME_NOT_SUPPORTED"

When attempting to build an image from a Windows7 or Server 2008 Virtual Machine VM with Imaging Wizard or P2PVS, the following error message is displayed: "Failed to Snapshot" Imaging Wizard/P2PVS log shows the following error message: "VSSEVOLUMENOTSUPPORTED" and terminates with an error messag...

“Cannot connect to the HyperVisor" when connecting to Hyper-V from the Machine Creation Wizards

When trying to connect to SCVMM to enumeratetemplates for Provisioning Services, the following error message appears: “Cannot connect to the HyperVisor at IP address of Hyper-V. Object reference not set to an instance of an object.”...

Identifying Different License Types

This article describes how to identify different Citrix license types. To license a Citrix product, it requires a license code that must be activated or allocated and uploaded to the appropriate environment, such as the License Administration Console, the XenServer or an appliance. License Code...

How to Adjust the Bond Balance Interval in XenServer 6.x

XenServer 6.1.0 introduces a change to the NIC bonding load balancing algorithm for active-active bonds in the vSwitch network stack. In past releases, active-active bonds were set to rebalance load every 10 seconds. However, in XenServer 6.1.0 active-active bonds on the vSwitch rebalance load...

How to Configure Extended Logging on a QLogic Fiber Channel Host Bus Adapter

This article describes how to configure extended logging on QLogic Fiber Channel FC Host Bus Adapter HBA. You may find that a similar procedure applies to other HBAs. Requirements Super user credentials root on Xen hosts Knowledge of vi or Nano text editor this article uses the vi editor...

Configuring TCP KeepAlive Values to Improve WAN and ICA to Place ICA Session in a Disconnected State

After an ICATCP session is abnormally terminated, subsequent viewing of the ICA-TCP session in either Citrix Server Administration, mfadmin.exe, Terminal server Administration, or the Management Console, shows the connection in an ACTIVE state not a DISCONNECTED state. This article contains...

How to Evaluate the Read Speeds on the Block Type Storage Repositories for XenServer

This article describes how to evaluate theread speedsof the Storage Repository SR of block device, including LVM, LVM over HBA, iSCSI, NetApp and Dell EqualLogic. Requirements Ensure that the SR is configured properly and for NetApp or Dell EqualLogic type, at least one virtual disk is created...

Provisioning Services Cannot Connect to SQL Express

During setup using the Provisioning Services Configuration Wizard, connecting to a Microsoft SQL Express instance installed on another machine fails with the error “Invalid Server”. The specific error code is either “error: 26” or “error: 28”;A network-related or instance-specific error occurred...

How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment

This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...

CloudBridge 4000 and 5000 to Optimize NetApp SnapMirror Traffic1

This article describes how you can configure Citrix CloudBridge 4000 and 5000 to optimize NetApp SnapMirror traffic between two Data centers. The article also provides the benchmarking results from lab testing efforts to quantify the gains that can be attained by deploying NetApp SnapMirror...

Provisioned Target Devices are Acquiring Multiple IP Addresses During Boot Process

Provisioned Target Devices acquiring multiple IP addresses on a same NIC while booting up, thus leading to IP address exhaustion on a DHCP server. The following error message might appear: "A duplicate IP address was assigned to this machine while attempting to boot from the network. Stop code:...

Failure to Store Cache on Local Hard Drive

Even after selecting “cache is on device hard drive”, cache is getting stored on the Provisioning Service PVS server. The following screen shot shows the virtual disk status:...

How to Find Maximum Size of IP Data Payload that can Traverse WAN Environment Without Fragmentation

Citrix SD-WAN, formerly NetScaler SD-WAN This article describes how to find out the maximum size of IP data payload that can traverse a WAN environment without fragmentation. Background The CloudBridge acceleration parameters are sent through TCP options, which use the space in the IP data payloa...

Blue Screen with Error Code 0x0000007B When Booting a Target from a vDisk Using Target Device Software 6.x or 7.x

When booting a Target from a vDisk using Target Device Software 6.x or 7.x, you might get a Blue Screen with error code 0x0000007B and the following error description: “ERROR: SOCKET…” The error description will contain additional values as shown in the following screen shot:...

Error: "Unable to Create Deployment" on StoreFront

The installation of StoreFront fails and the error message “Unable to Create Deployment ” is displayed on the console: The following are the Event Viewer Errors: Source: Citrix Delivery Services AdminEvent ID: 1Description:...

Static IP Configuration with Boot Device Manager

Attempts to useBoot Device Manager BDM to boot Windows 7, Windows 2008, and Windows 2008 R2 with a static IP addresses might fail; all systems other than the first might experience a fatal exception and display a blue screen with a duplicate IP address error message...

XenApp Target Device Does Not Respond and Displays a Gray Screen

XenApp Target Device appears to be unresponsive. Background When the Provisioned XenApp server is accessed through the local console, you see a gray blank screen. There are different symptoms reported for the same incident and they are not specific to Provisioning services or XenApp. In some case...

Error: XDDS:84D81E3A Unable to Read Disk. Failed to create Machine Catalog. Permission to perform this operation was denied.

Error: XDDS:84D81E3AUnable to Read Disk.Failed to create Machine Catalog. Permission to perform this operation was denied" when creating machine catalog...

USB Support in XenApp/XenDesktop Server Products

This article contains information about USB Support in XenApp. USB Support in XenApp/XenDesktop Citrix support for peripherals attached to a client device is a fundamental functionality leveraged by the Citrix Server Based Computing SBC model. Support for many client-side peripherals exists...

Sessions Disconnecting on XenDesktop 7.x and NetScaler 10.x with Session Reliability Enabled

Session Reliability is configured and enabled and when user connections are going througha NetScaler 10.x Device their sessions aredropping or disconnecting. By-passing the NetScaler 10.x device allows user sessionsto not disconnect or drop. Disabling the Session Reliability feature also allows...

XenMobile XNC not Displaying in the ActiveSync Logs

The Allow or Deny entries are not appearing in the logs for XenMobile NetScaler Connector XNC program on XenMobile...

Provisioned Target Device Booting up with Multiple IP Addresses

Provisioned Target Device booting up with multiple IP addresses...

Access Gateway Platform or Universal Licenses Not Reflecting on a NetScaler Appliance

After applying the Access Gateway Platform or Universal license, the ICA Users show zero, or maximum Access Gateway users allowed count does not increase as shown in the following screen shot:...

How to Configure Multipath Boot from SAN during XenServer Upgrade or Patch

This article describes how to configure multipath boot from Storage Area Network SAN when upgrading or patching XenServer. The upgrade or patching of XenServer can leave the initial ram disk initrd without multipath support...

vDisk Inactive State with Broadcom Network Cards

After installing Citrix Provisioning Services Server Target Device Software on a client computer that has a Broadcom Network Interface Card and restarting the target device, the Provisioning Services PVS status in the system tray displays Inactive. After initially installing the Target Device...

Disable Restart Button While Desktops are Restarting

This article describes how to configure the StoreFront to ignore clicks on “Restart” while desktop is powering off and while it is powering on again. Background When the user’s desktop is restarting, there might be issues if they repeatedly click on the desktop...

High Availability Behavior When the Heartbeat is Lost in a XenServer Pool

This article describes High Availability HA behavior in situations when the heartbeat is lost on XenServer 5.x. HA does not check the link state of the interfaces. It rather works on the bases of HA Host Groups and Network Partitions. HA Daemon chooses the larger of the network partitions to take...

How to Collect a Citrix Diagnostic Facility (CDF) Trace at System Startup

The CDFControl utility is an event tracing controller or consumer for capturing Citrix Diagnostic Facility CDF trace messages displayed from various Citrix tracing providers. It is made to troubleshoot complex Citrix related issues, parse filter support, and collect performance data. To download...

How to Enable Special Pool Tagging for a Driver

If the stack of a process is overrun by another process, analysis of the dump is not possible because the crash occurs when the original process writes to the kernel space which is already occupied by the other, misbehaving component. Enabling Special Pool Tagging causes the driver to crash as so...

Provisioning Services Console Error is Displayed During KMS Activation

When changing a virtual disk vDisk in private mode to KMS activation and then changing the mode to standard image modeor changing the activation procedure to KMS for a vDisk in standard image mode, the following error message appears, which can be seen in the console.log when in debug level or in...

How to Deploy Secure Mail Test Tool

This article details how to deploy Secure Mail Test Tool and also covers some of the frequently asked question about this tool...

Session Sharing Explained with Troubleshooting Steps

This article explains session sharing and discusses some common scenarios. Session sharing is the ability of a seamless published application to be executed over the same connection as other seamless applications that are already running on the same server, under an existing Session ID of a user...

Memory Dump File Not Being Generated on Provisioned Target

While attempting to configure a Windows 2008 target server created by Citrix Provisioning Services to generate a complete memory dump, it was observed that the memory dump file was not being created properly. Following CTX123642 – How to Recover Windows Kernel Level Dump Files from Provisioned...

PVS SOAP Service Crashes After Running the Auto Update

Provisioning Services Simple Object Access Protocol service crashes after running the Auto Update. The Auto Update feature in Provisioning Services PVS allows a master target to receive an update and roll it out to the target devices. The completion is signaled to the Windows Application log by a...

How to Disable Specific Client Drive Mappings

This article provides instructions on how to disable specific Client Drive Mappings from enumerating within an ICA session...

Store Configuration by Server Based Discovery Fails

When attempting to configure Receiver Stores by entering in address of StoreFront server in Email/Server Based Discovery dialog, the following error appears: "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address...

Random Application Fails When Using Standard Image Mode with the "Write Cache on Target Hard Disk" Option

Random application fails when using Standard Image mode with the Write Cache on Target Hard Disk option...

Session Timeout are Not Applied on StoreFront Servers

Session timeout are not applied on the StoreFront servers. When a user tries to log on or launch an application the following error is displayed: Logon has expired. Restarting the Wallet services and upgrading to StoreFront 2.6 did not resolve the issue...

Error: "vDisk is not available. Please check your network PXE boot configuration and restart Imaging Wizard" or "Red X" on Provisioning Server

After installing the Target Device Software and rebooting the following symptoms can be seen: A Red X is displayed on top of the vDisk Status Applet in the Tray Bar After running the Imaging Wizard and rebooting the following message is shown:"vDisk is not available. Please check your network PXE...

Error: "An error occurred during synchronization" in StoreFront

When trying to synchronize changes on a StoreFront multi-server environment, the following errors are displayed: Error: “An error occurred during synchronization” You might also view errors in the StoreFront Server Console Server Group. Error: “Cannot get valid synchronization state information...

Session Appears Down in XenApp Farm and Csrss.exe Process Remains Active in Session

Session appears in astate in the XenApp farm. Csrss.exe process remains active in the session. This generally means that the session had problems on logoff and remains hung until it is manually terminated or the server is restarted. Additionally, if the server has sessions in this state and is...

How to Configure QLogic HBA on XenServer

This article describes how to update the parameters of QLogic HBAs with SANSurfer. HBA parameters might need to be adjusted to the correct configuration on XenServer to function as required. QLogic HBAs contain a default set of parameters that will function but might not give optimum performance ...