5316 matches found
Error: "Propagation failed on one or more servers" when you attempt to propagate changes to StoreFront Server Group
Consider the following scenario. You have two or more StoreFront servers in the Server Group. When you attempt to propagatechanges to the StoreFront Server Group, it might fail with the error: "Propagation failed on one or more servers " as shown in the screenshot below: Additionally, following...
Security Update for Citrix XenServer
Description of Problem A security issue has been identified within Citrix XenServer that may allow the malicious administrator of a guest VM to cause the host to crash. This issue affects Citrix XenServer 7.2 and Citrix XenServer 7.1 LTSR CU1. A CVE identifier is not presently available for this...
StoreFront monitor shows down if "Check Backend Services" is enabled
When NetScaler admin try to create a service group and bind StoreFront monitor, the effective state shows down...
How to disable SSL protocols on XenMobile server
XenMobile Server by default supports SSL protocols TLSv1.0, TLSv1.1, TLSv1.2. We can disable or enable the protocols from the XMS CLI console...
How to Reset NetScaler MAS to Default Configuration
Citrix ADM, formerly NetScaler MAS This article describes how to reset NetScaler MAS to default configuration...
XenMobile : Control OS update policy FAQ
Control OS policy The Control OS Updates device policy lets you deploy the latest OS updates to supervised iOS devices. You can specify how frequently XenMobile checks the device OS and deploys updates. There are two options -: 1. Download Only This option will just download OSupdate and custome...
Virtual Apps and Desktops: Logon Duration in MonitorData.Session Table shows "Null"
Logon Duration inMonitorData.Session Table in Monitoring Database shows "Null" value for all sessions and hence Director does not report Average logon Duration for Sessions. Restarting the Monitoring Service on Delivery Controllers does not fix the issue. We used the below scripts to ensure thatO...
Microsoft Visual C redistributable fails to install during VDA installation
While installing VDA in a platform layer. The VDA has MS VC redistributable pre-reqs and the pre-reqs were failing to install...
How to Enable AuthManager logging in Citrix Workspace App for Linux
This article describes the procedure to enable AuthManager daemon logging which is responsible for Authentication of the client with the WebInterface/Storefront. This will be useful in troubleshooting Authentication Issues...
How to Set Up Windows ADFS Server to Test SAML Authentication with NetScaler Gateway
This article describes how to set up Active Directory Federation Services ADFS to integrate with NetScaler, test issues with SAML authentication using ADFS and exposes you to SAML authentication with NetScaler Gateway. Requirements Install Windows 2008 SP1 R2 configured in a domain 2008 R2 with S...
How to Configure Device Certificate on Citrix Gateway for Authentication
Adevice certificateverifies that a user device is allowed to connect to the internal network. NetScaler Gateway supports device certificates that enable you to bind the device identity to a public key. Notes : You must install NetScaler Gateway 10.1, Build 120.1316.e or later or 10.5.e.x or 10.5....
File System on Control Domain Full on XenServer
There are a variety of errors and symptoms that can be seen when the Control Domain file system becomes full. The errors and symptoms that you see might be different depending on the partition layout of your XenServer host. Possible errors can include the following errors or alerts might appear...
Auto Client Reconnect Fix on XenDesktop Deployments with CloudBridge for Traffic Optimization
This fix applies only to XenDesktop deployments that utilize CloudBridge for traffic optimization. This fix enables the Auto Client Reconnect functionality of XenDesktop for deployments that utilize CloudBridge for traffic optimization. With this fix Auto Client Reconnect is used for session...
NetScaler ADC and NetScaler Gateway Security Bulletin for CVE-2025-5349 and CVE-2025-5777
Severity - Critical Description of Problem A vulnerability has been discovered in NetScaler ADC formerly Citrix ADC and NetScaler Gateway formerly Citrix Gateway. Refer below for further details. Affected Versions The following supported versions of NetScaler ADC and NetScaler Gateway are affecte...
Netscaler-13.1-Security scanner reported "Cacheable SSL Page Found" for gateway virtual server
Security scanner reported "Cacheable SSL Page Found" for gateway virtual server. The detailed content reported by the scanner is as below: ------------------------------ The application has responded with a response that indicates the page should be cached, but cache controls aren't set you can...
Problem with the memory dump on MPX
Platform details exec: show ns hardware Platform: NSMPX-8900 8CPU+32GB+4F1X+6E1K+1E1K+1COL 8955 30010 Manufactured on: 8/7/2021 CPU: 2100MHZ Host Id: xxxxxxxx Serial no: xxxxxxxx Encoded serial no: xxxxxxxxxx Netscaler UUID: xxxxxxxxxxxx BMC Revision: 4.61 Pasting ns.log.2 output for cleaner logs...
Citrix Director Infrastructure Monitoring – License Server Connection status is not available
When admin checks Delivery Controller data in Citrix Director - Infrastructure Monitoring, the license server related information is not available. All other metrics are displayed correctly. License Server is configured correctly and there are no issues with licenses. CVAD Site is functioning...
NetScaler 14.1 - STA server marked down
STA server status is Down on Gateway vserver though it is reachable from the NetScaler...
Session Freeze Randomly During a Teams Video Call
A User's Session may freeze for around 5-10 Seconds while participating in a Teams call with multiple participants with Simulcast enabled. The session will show no issues after rejoining the call after the initial freeze...
uberAgent metrics for User Input Delay are not visible on Windows Server 2016
When utilizing uberAgent on Windows Server 2016, no metrics are received for User Input Delay...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 11
Package name: xms10.15.0.11117.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.11009.bin,xms10.15.0.10915.bin, xms10.15.0.10808.bin, xms10.15.0.10731.bin, xms10.15.0.10624.bin, xms10.15.0.10517.bin, xms10.15.0.10417.bin, xms10.15.0.10327.bin,...
GUI Issue - Unbinding the LogAction from Rewrite policy fails from GUI but works from Cli
Re-Write Policy is configured with a Log Action bound to it. When the Log Action is removed from the policy via the GUI, the policy is not actually removed. After hitting 'OK', there's no error, and the Log Action is still bound when checked again...
After installing Single-session OS VDA, Windows Hello for Business cannot be disabled via Intune.
After installing Single-session OS VDA 2209 or 2203 LTSR CU2 or later, Windows Hello for Business can no longer be disabled via Microsoft Intune...
Citrix Studio error "A working machine creation service could not be found"
While accessing the studio we are having the following error "A working machine creation service could not be found "...
LVDA is getting unregistered after the upgrade to 2402 LTSR
Unable to launch the Linux Published desktop with below error VDA is going to unregister state based on the VDA side logs and CTXVDA service is not starting...
NetScaler Responder Policy not working as expected when LB is configured to use AAA
Having defined a Responder Policy for use and binding it to a Load Balancing virtual server, you find that Policy Hits are seen and Responder Action used only when no Authentication Host is configured on the Load Balancer. When using the Load Balancer with an Authentication Host configured for us...
Citrix Virtual Apps and Desktops - Unable to create/update catalog in Hyper-V Environment
When admin tries to create or update machine catalog, there is an error message displayed in Studio. Error details: Failed to update the master image associated with the provisioning scheme because the configuration validating is not successful. If you check the details: StudioErrorId :...
SecureMail WorxMail for iOS unable to sync with Exchange
We are currently experiencing an issue affecting access to Secure Mail on iOS devices. Users are getting an error from SecureMail "Access to your company network is not currently available" SecureMail logs ======================== " 2025-04-20T01:15:42.139+0300 ",SecureMail,ERROR...
Citrix Virtual Apps and Desktops - Unable to EDIT Published DualAdmin APP-V application in WebStudio
Admin cannot edit some of the published applications. Affected applications: Dual Admin APP-V Applications Error displayed: More details: Action Name: APPApplicationPropertiesException: StudioErrorId : UnknownError Error Source : CitrixAppVService Sdk Error Message : Cannot process command becaus...
Citrix Virtual Apps and Desktops - ICA Launch failure, Connection was terminated by the server
When user tries to launch a session it fails with the error displayed in Citrix Workspace App: Connection was terminated by the server. Citrix Director displays User Connection Failures; Reason: Unavailable Licenses You can find the events in the Event Viewer on the Delivery Controller: Event ID:...
PVS BIOS based target devices are slow to boot
PVS BIOS based target devices were slow to boot, with following observations: BIOS based target devices often taking tens of minutes to boot successfully, occasionally target devices may fail to boot. The network conditions in standard production network were non optimal for PVS boot performance...
Citrix Storefront - Error "404 - File or directory not found" when accessing Storefront URL
Browsing to Storefront web URL results in below error "404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable."...
Citrix App layering 24.3 | Hidden RPC Services Vulnerabilities reported on ELM Appliance
Vulnerability scanning software may flag "Hidden RPC Services Vulnerability" on Citrix App layering ELM Appliance...
NetScaler: How to update AppFirewall signature from CLI
NetScaler: How to update AppFirewall signature from CLI...
PVS Server SOAP service communication fails from remote PVS console
When setting up new Windows Server 2025 virtual machines on VMware to create two new PVS servers, the following issues occur: After installing PVS software and running configuration wizard successfully on the first PVS server, the PVS farm access using this PVS server was only possible using the...
Hotfix XS82ECU1082 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1 and is only available to customers on theCustomer Success Servicesprogram. Note: Citrix Hypervisor 8.2 Cumulative Update 1 reaches end of life on Jun 25, 2025. Upgrade toXenServer...
CVAD 2402 - Unable to launch the desktop intermittently
Desktop launches and then disappears. Once the machine is rebooted sometimes it works and sometimes it does not work even after reboot. Problem started after upgrading from VDA 2209/2311 to VDA 2402...
PVS Configuration Wizard fails when connecting to the database
The customer has PVS servers running in Azure. In the PVS Configuration Wizard, in the "Database Server" dialogue when specifying Authentication "Active Directory Password ", and proceeding with specifying a domain username and password results in an error...
Netscaler Troubleshooting (Tools, Logs, Performance)
Introduction This article provides a list of Knowledge Base resources on how to troubleshoot, setup and diagnose most common issues based on memory, CPU, license. Overview of the Issue Below list of articles will provide you an outline of logs which will help you to easily identify a possible CPU...
Error: "Cannot upgrade Citrix StoreFront with Receiver for HTML5" when upgrading to StoreFront 2.x
The following error is generated whenupgrading to StoreFront 2.x: "Error Cannot upgrade Storefront for Receiver for HTML5 Use the Citrix HTML5 HDX Engine Configuration tool to remove Receiver from HTML5 from all currently configured Receiver for Web sites. Then, uninstall Receiver for HTML5 and t...
How to Mount and Unmount a vDisk Version from the Command Line Interface
This article describes how to mount or unmount a vDisk version from the Command Line Interface. Background CVhdMount utility is used to mount and unmount a vDisk version...
ICA Latency in Director shows Cannot retrieve the data
When checking ICA latency for a VDA on an App Layering based image, Director does not show that data. ICA Latency within Director says "Cannot retrieve the data." Hovering over that error message in Director pops up the message: "Data source unresponsive due to a configuration error. View Directo...
"The published application you requested failed to start"
User unable to launch the published application "The published application you requested failed to start. The Citrix Server is unable to process your request to start this published application. Please try again. If the problem persists, contact your administrator."...
Prevent ICA downloads when initiating a hybrid launch
ICA files contain the information to connect to a resource so must be handled securely. In some situations when the user uses a web browser to launch into Citrix Workspace app installed locally hybrid launch, the browser downloads an .ica file rather than keeping it in-memory, which allows it to ...
Teams - Error "Your Admin has restricted Access to the New Teams" in ICA session
When launching New Teams within Remote PC / ICA session, it seems to logon fine the first time. But when the user logs out and logs back in again to Teams the second time and any subsequent attempt, they see the following error message: "Your Admin has restricted Access to the New Teams"...
[NetScaler-Azure] NetScaler may RESET TCP connections randomly, RESET Code: 8201
NetScaler on Azure, you may observe that some TCP connections can be RESET by NetScaler unexpectedly, RESET code is 8201. For more information about Reset code, please see:Citrix ADC NetScaler Reset Codes reference...
Configuring Gateway nfactor authentication with Radius first & LDAP second
Describe how to configure Citrix Gateway appliance to use RADIUS authentication as first factor and LDAP authentication as second factor The Storefront - Gateway Integration should be in place using 'Domain' Logon type in the Gateway configuration in the menu 'Manage Citrix Gateway'...
How to remove HTTP Header with rewrite policy in NetScaler
This article describes how to deletespecific HTTP Request Header with rewrite policy in NetScaler...
Citrix Licensing Manager Reports Error Code 400
After upgrading licence server to 11.15.0.0 build 25000, Citrix Licensing Manager https://localhost:8083 displays the error :For assistance, contact Citrix Customer Service and reference error code 400...