IPC Error While Validating Provisioning Services Store

Multiple Provisioning Services Servers in the farm come with an IPC error when trying to validate the store path except on the server you are running Provisioning Services Server console: When validating the store, following error appears in the console Log:...

Relating IntelliCache and In-memory Read Caching

Introduced in XenServer 5.6 SP1, IntelliCache is designed to reduce the volume of storage I/O hitting the network and the storage repository SR shared with other hosts. Introduced in XenServer 6.5, in-memory read-caching is designed to reduce the volume of storage I/O hitting an SR and reduce I/O...

How to Create a Designated Update Virtual Machine and Add a Host Connection to Hosts Node

This article explains how to create a designated Update Virtual Machine VM and add a host connection to the Hosts node. Note : This article is part 1 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a...

How to Configure Automatic Virtual Disk Updates

This article contains information about how to use the Provisioning Services Automatic vDisk Update process. Background The vDisks assigned to the clients during the Automatic vDisk Update process are new versions of the vDisks currently assigned to the clients; allowing for the automatic...

Registry Settings to Improve High Availability Failover Times for Provisioning Services

Configuring High Availability HA failover in Provisioning Services Server can take one minute or more to actually complete the failover cycle...

How to Change the Password Reset Reminder Settings in StoreFront

This article provides information on how to change the Password Reset reminder settings in StoreFront...

Memory Dump File Not Being Generated on Provisioned Target

While attempting to configure a Windows 2008 target server created by Citrix Provisioning Services to generate a complete memory dump, it was observed that the memory dump file was not being created properly. Following CTX123642 – How to Recover Windows Kernel Level Dump Files from Provisioned...

Virtual Desktop Agent Registration with Controllers in XenDesktop

Virtual Desktop Agent Registration with Controllers in XenDesktop. Event ID: 1022 Event ID: 1001 For successful installation, re-install Virtual Desktop 5.5. After the installation is successful, the following message is displayed: “Unable to initialize new components. The machine will register a...

Session Appears Down in XenApp Farm and Csrss.exe Process Remains Active in Session

Session appears in astate in the XenApp farm. Csrss.exe process remains active in the session. This generally means that the session had problems on logoff and remains hung until it is manually terminated or the server is restarted. Additionally, if the server has sessions in this state and is...

Unable to Connect the Secure Web with the Error "Cannot open page"

Unable to open the internal pages from Secure Web. Error"Cannot open page"is displayed...

Error: "STOP: 0x0000007B ... " After Updating the Virtual Machine Tools on Provisioning Services

After switching vDisk to Private Mode and upgrading the hosting infrastructure’s Virtual Machine tools VM tools, Virtual Machine stops and displays a blue screen with the following stop error: STOP: 0x0000007B Note: This behavior does not occur with Microsoft’s Hyper-V Integration Services...

Error: "Failed to Discover 1 of 1 Volume on the Destination Disk" Or "Failed to Discover 1 of 2 Volume on the Destination Disk"

After running the Imaging Wizard, when the PXE starts again, P2PVS displays the following error messages: "Failed to discover 1 of 1 volume on the destination disk!" Or "Failed to discover 1 of 2 volume on the destination disk!"...

How to Capture a Memory Dump from a Provisioned Target in a Hyper-V Environment

This article describes how to generate a memory dump file from a provisioned target in a Hyper-V environment.This process requires no modification to the virtual machine. Requirements Download and install the Debugging Tools for Windows package from Microsoft's web site: Debugging Tools for Windo...

How to Configure Multipath Boot from SAN during XenServer Upgrade or Patch

This article describes how to configure multipath boot from Storage Area Network SAN when upgrading or patching XenServer. The upgrade or patching of XenServer can leave the initial ram disk initrd without multipath support...

Error 1603 Occurs When Installing Hotfix Rollup Pack 2 on XenApp 6.0

Error 1603 occurs when installing Hotfix Rollup Pack2 on XenApp 6.0. Troubleshooting Methodology The Technical Support Engineer completedthefollowing steps to resolve the issue: Enabled msi logging and attempted the hotfix rollup pack install again. Error 1603 occurred. Examined the msi logs; the...

PVS Console Crashes while using XenDesktop Setup Wizard

After entering the Credentials to get the list of templates from the Hypervisor, the following error appears: "Microsoft Management Console has stopped working" Note : The issue does not occur with XenServer as Host Connections to XenServer do not allow the port number in the address...

How to Deploy Secure Mail Test Tool

This article details how to deploy Secure Mail Test Tool and also covers some of the frequently asked question about this tool...

Provisioning Services Target Device Fails to Download tsbbdm.bin

Booting a Provisioning Services PVS target device through the Boot ISO method created by the Boot Device Manager utility fails with the following error: "Downloading tsbbdm.bin from FAILED!"...

Copied vDisk Fails to Start in Private Mode

Provisioning Services Server target devices fail to boot in private mode with the following error: “vDisk file access permission denied ” The error does not occur when the target devices boot is in standard mode...

VMware vSphere 6 - Citrix Known Issues

Citrix is committed to ensuring compatibility with the latest VMware hypervisor releases. VMware released vSphere 6 in March 2015, vSphere 6 Update 1 in September 2015, vSphere 6 Update 2 in March 2016 and vSphere 6 Update 3 in March 2017. Basic compatibility testing has been performed between...

Provisioned Target Device Booting up with Multiple IP Addresses

Provisioned Target Device booting up with multiple IP addresses...

FAQ: Disconnected ICA Sessions Release Connection License

Q: What are thereasons for the disconnected ICA sessions to release their Connection License? A : Active ICA sessions might be disconnected due toanynetwork issues or a user might have intentionally disconnect the session instead of logging off. In either of the cases disconnect or log off, the...

User Profiles are Created on StoreFront Servers

StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...

How to Configure an External SSL Certificate for XenMobile Device Manager 9.0

This article provides information on how to configure an external SSL Certificate for XenMobile Device Manager XDM. The procedure in this article should be used during new installations or certificate renewals with the same FQDN – new installations that are set up with internal self-signed...

How to Mount a CIFS (Windows File System) Share in XenServer Using the Command Line Interface

This article describes how to mount a CIFS Windows file system share in XenServer using the Command Line Interface CLI. Requirements Basic knowledge of Linux Administrator root access to XenServer host using the Command Line Interface CLI Windows username and password to access Windows share to b...

VMware vSphere 5.5 - Communication Issue from Studio Console

Hosting a VMware vSphere 5.5 server through XenDesktop or XenApp Studio displays the following error:...

How to Configure StoreFront to Start Published Desktops in Full Screen Mode

This article describes how to configure StoreFront to start published desktops in Full Screen Mode...

How to use PING to check for proper MTU level for fragmentation for storage networks

There are many times in XenServer environments where the customer will have implemented MTU of 9000 to be able to enjoy the benefits of Jumbo Frames. While this is 100% supported, it is not 100% recommended. For the best customer experience we need to be able to suggest, test, and implement the...

How to Make the Provisioning Services Server Client Coexist with Third-party Network Drivers

This article describes how to run the Provisioning Server client on a target device along with third-party network applications that also occupy the network device driver stack. Background In the Windows Driver Model WDM, systems manage a device through a linked stack of layered device drivers. T...

Sessions Disconnecting on XenDesktop 7.x and NetScaler 10.x with Session Reliability Enabled

Session Reliability is configured and enabled and when user connections are going througha NetScaler 10.x Device their sessions aredropping or disconnecting. By-passing the NetScaler 10.x device allows user sessionsto not disconnect or drop. Disabling the Session Reliability feature also allows...

Error 2320: "No value could be found for LegacyLocaluserNameAndPassword" when opening ICA connection

The following message is displayed when opening an ICA connection: Error 2320: Citrix Receiver configuration manager: No value could be found for LegacyLocaluserNameAndPassword that satisfies all lockdown requirements. The lockdown requirements in force might be conflicting...

Hotfix Rollup Pack 1 for XenApp 5 2008 - Features and Enhancements List

This article describes Hotfix Rollup Pack 1 for Citrix XenApp 5 for Microsoft Windows Server 2008. Hotfix Rollup Pack 1 is cumulative - it can be installed on top of the XenApp 5 for Windows Server 2008 base product, on top of the first Feature Pack, Feature Pack 2, or Feature Pack 3. HRP01...

Error: "No gateways configured for this service" When Connecting to StoreFront Through NetScaler Gateway

When you access the NetScaler Gateway virtual server, you are presented with the log on screen. After entering the log on details StoreFront does not progress further then the Green spinning circle page. The following error is recorded in the StoreFront event log: A request was sent to service...

How to Adjust the Bond Balance Interval in XenServer 6.x

XenServer 6.1.0 introduces a change to the NIC bonding load balancing algorithm for active-active bonds in the vSwitch network stack. In past releases, active-active bonds were set to rebalance load every 10 seconds. However, in XenServer 6.1.0 active-active bonds on the vSwitch rebalance load...

Error: "HTTP Error 404" When Accessing StoreFront Through NetScaler Gateway

Error: "HTTP Error 404" when accessing StoreFront through NetScaler Gateway. This issue surfaces after changing the StoreFront base URL from HTTP to HTTPS. The following is the NetScaler Session Profile snippet:...

TCP Checksum Interoperability with RFC1624

Customer installed a Repeater 8540 at Data Center and two Branch Repeater 300 appliances at two branch offices for the Proof of Concept POC test. After installation, customers in the branch offices reported that ICA sessions stopped responding from time to time. The session does not respond to...

How to Configure StoreFront and Smart Card Authentication for Internal Users using Stores

This article describes how to configure Citrix StoreFront 2.0 and Smart Card authentication using Gemalto .NET cards against stores for internal users. Requirements The following components are needed to allow users connectthrough Smart Card to StoreFront: Citrix StoreFront 2.x Citrix Receiver fo...

How to Improve the Log on Performance in StoreFront

This article details configuration changes that might improve the log on and application enumeration performance in StoreFront...

Unattended Installation of XenServer Tools

This article describes about the unattended installation of XenServer Tools using Microsoft’s Windows Installer program, msiexec. Background XenTools delivered with XenServer 6.1 version are able to make use of Microsoft’s Windows Installer program, msiexec. One of those is a way to install...

How to Configure XenServer to Send System Alerts through Authenticated SMTP Servers

This article describes how to configure XenServer to send system alerts through SMTP servers that require authentication. Requirements Administrative access to a XenServer host console either directly, through SSH, or by using theConsoletab in XenCenter. Background Customers can configure XenServ...

How to Configure Logon Point for Access Gateway 5.0.4 with StoreFront 2.5 for Receiver

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Provisioning Services Console Error is Displayed During KMS Activation

When changing a virtual disk vDisk in private mode to KMS activation and then changing the mode to standard image modeor changing the activation procedure to KMS for a vDisk in standard image mode, the following error message appears, which can be seen in the console.log when in debug level or in...

Best Practice for Setting the Citrix Profile Manager Cache File for Provisioning Services Server

This article describes the best practice for setting the Citrix Profile Manager Cache file for Provisioning Services PVSServer...

CITRIX-XML-SERVICE NetScaler Monitor Fails after Installing XenApp 6 Hotfix Rollup Pack 02

The CITRIX-XML-SERVICE NetScaler built-in monitor fails after Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2 is installed. However, XenApp continues to work. The following message appears when you view the monitor. "Failure – TicketTag not found in the response" Wit...

How to Successfully Test Citrix StoreFront Beacons Inside a Remote Desktop Session

This article describes how to successfully test the Citrix StoreFront Beacons functionality with Citrix Receiver 3.1 Standard or later when connecting to workstations using a Remote Desktop session RDP. By default, a configured Citrix Receiver 3.1 Standard or later with Beacons and stores always...

How to Mount and Unmount a vDisk Version from the Command Line Interface

This article describes how to mount or unmount a vDisk version from the Command Line Interface. Background CVhdMount utility is used to mount and unmount a vDisk version...

Citrix Receiver is Unable to Create a Secure (https://) Connection in the Browser

When launching applications on Internet Explorer 10 using the Citrix Receiver for HTML5 v1.1, the following error message appears: “Citrix Receiver cannot create a secure https:// connection in this browser. Please try a different browser.”...

Error: "SR BACKEND FAILURE 181" in XenServer

After installation or upgrade to XenServer 6.0, user experiences issues with any storage related operations. The following error message appears: “SRBACKENDFAILURE181 Error In metadata Volume Operation For SR.” The following entries appears in the log /var/log/SMlog file: Error code:...

How to Enable Receiver Logging to Troubleshoot StoreFront Activation/Provisioning

This article describes how to enable Receiver Logging to troubleshoot StoreFront store Activation/ Provisioning in Citrix Receiver for Windows...

Error: "A duplicate IP address was assigned" on Provisioning Server Target Devices

Two IP addresses are assigned to individual PVS target devices streaming network adapters. The behavior can occur on every boot, or intermittently. Background This can occur in environments with DHCP solutions which may assign different IP addresses to individual target devices, at pxe dhcp reque...