How to Configure a Promiscuous Virtual Machine in XenServer

This article describes how to configure a Virtual Machine VM running on XenServer to behave promiscuously on the network, that is, allow it to see all network traffic on the Physical Network Interface PIF. Certain applications, such as network diagnostic or performance monitoring tools, might...

Unable to Connect to High Availability Enabled XenSever Pool and All Servers in Pool are in Emergency Mode

This article provides resolution to connectivity issues to the pool in XenCenter. Following are some of the issues that you might experience: Cannot connect to the pool in XenCenter Cannot start or migrate the virtual machines, although the virtual machines are active and running. All the servers...

How to Enable and Configure the Windows DumpConfigurator Utility to Capture System Dumps

This article describes how to enable and configure the Windows DumpConfigurator Utility to Capture System Dumps. Requirements This utility supports Windows 2003, Windows 2003 64-bit, Windows 2008, Windows 2008 64-bit, and Windows 2008 R2.To download this DumpConfigurator Utility, click here...

Error: XDDS:84D81E3A Unable to Read Disk. Failed to create Machine Catalog. Permission to perform this operation was denied.

Error: XDDS:84D81E3AUnable to Read Disk.Failed to create Machine Catalog. Permission to perform this operation was denied" when creating machine catalog...

Targets Booting Very Slowly - Windows Splash Seen for over 10 Minutes

New deployment targets taking over 10 minutes to boot. Background Target device gets to the Windows splash and then it takes over 15 minutes to load Windows. After Windows loads, there is no performance problem...

How to Publish the Printers Folder

This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...

Provisioning Services Target Device Fails to Download tsbbdm.bin

Booting a Provisioning Services PVS target device through the Boot ISO method created by the Boot Device Manager utility fails with the following error: "Downloading tsbbdm.bin from FAILED!"...

Linux Virtual Machines are Unable to Boot from DVD on XenServer

On XenServer, a user can run both Linux and Windows virtual machines, and like physical machines, it can be set to boot from various sources. However, when a Linux virtual machine is set to boot from DVD, it can fail with the following error message:...

How to Disarm Fencing When Using High Availability in XenServer

This article describes how to disarm High Availability HA and prevent XenServer host from fencing. Disarming HA does not stop HA logging...

Uninstalling or Upgrading from Beta Release of Hotfix Rollup Pack for XenApp not Supported

Uninstalling or Upgrading from Beta Release of Hotfix Rollup Pack for XenApp not Supported...

How to Reset the XenServer Host Password on a CloudBridge 2000/3000/4000/5000

This article describes how to reset the XenServer Host password on a CloudBridge 2000/3000/4000/5000. The procedure can be completed when credentials are not working to access the SVM, XS, and Serial Console...

Error: "HVM is Required for this Operation" when Trying to Start the VM in XenServer

Example 1 When trying to start the virtual machine VMthe following error is returned: “ There were no servers available to start VM ” The reason is displayed as “ HVM Hardware Virtual Machine is required for this operation ” Example 2 When trying to migrate a Windows VM from one host to another...

Error 2320: "No value could be found for LegacyLocaluserNameAndPassword" when opening ICA connection

The following message is displayed when opening an ICA connection: Error 2320: Citrix Receiver configuration manager: No value could be found for LegacyLocaluserNameAndPassword that satisfies all lockdown requirements. The lockdown requirements in force might be conflicting...

Critical Error: "Unable to contact the database server. Ensure Provisioning Services is configured correctly"

When starting Provisioning Services Console, the following error appears: “Critical Error: Unable to contact the database server. Ensure Provisioning Services is configured correctly”. Background After running the Configuration Wizard and configuring a user account for the Provisioning Services,...

Error: "Could not update master user list" while changing LDAP Config

Error on XenMobile Server- Could not update master user list error: "Could not update master user list" while changing LDAP Config...

Supportability- Remote Support on Android Devices with Samsung Knox

Remote Support on Android Devices are only supported with Samsung Knox. There are two types of remote support one can enable for a Samsung KNOX device: Basic Support: This allows us to view diagnostic information about the device,for examplesystem information, processes that are running, task...

Error: "StoreFront Monitor Probe Failed" on NetScaler

StoreFront monitor does not work on NetScaler and displays error "StoreFront Monitor Probe Failed". When http monitor is bound to StoreFront service, 200 OK is received in response and service shows as UP. When https monitor is bound to StoreFront service, it fails with error 404 Not Found...

Citrix Receiver is Unable to Create a Secure (https://) Connection in the Browser

When launching applications on Internet Explorer 10 using the Citrix Receiver for HTML5 v1.1, the following error message appears: “Citrix Receiver cannot create a secure https:// connection in this browser. Please try a different browser.”...

XenApp Target Device Does Not Respond and Displays a Gray Screen

XenApp Target Device appears to be unresponsive. Background When the Provisioned XenApp server is accessed through the local console, you see a gray blank screen. There are different symptoms reported for the same incident and they are not specific to Provisioning services or XenApp. In some case...

Error: "A duplicate IP address was assigned" on Provisioning Server Target Devices

Two IP addresses are assigned to individual PVS target devices streaming network adapters. The behavior can occur on every boot, or intermittently. Background This can occur in environments with DHCP solutions which may assign different IP addresses to individual target devices, at pxe dhcp reque...

Event ID 7026 - The following boot-start or system-start driver(s) failed to load: Bnistack

On a target hosted on a VMWare Hypervisor and running Provisioning Services Target Device Software 6.0 and later,the target device cannot connect to virtual disk when starting it from the local hard drive.A red ‘X’ appears on the virtual disk status icon in the system tray. In the Event Viewer, t...

How to Enable Promiscuous Mode on a Physical Network Card

This article describes how to enable promiscuous mode on a physical Network Interface Card NIC.In a network, promiscuous mode allows a network device to intercept and read each network packet that arrives in its entirety. This mode of operation is sometimes given to a network snoop server that...

How to Troubleshoot Provisioning Services Server Machine Account Password

This article contains information about troubleshooting the Provisioning Services PVS Server machine account passwords...

How to Export a Virtual Machine to an External USB Drive

This article describes how to export a XenServer Virtual Machine VM to a USB storage device...

Error: XDDS:F26A2921 Studio Cannot Contact DDC

After a failed upgrade for StoreFront 2.5 and while repairing StoreFront, Studio lost communication to the DDC. Details Error Id: XDDS:F26A2921 Exception: Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed at Citrix.Console.Common.CitrixParallel.InternalForEachT...

How to Disable Specific Client Drive Mappings

This article provides instructions on how to disable specific Client Drive Mappings from enumerating within an ICA session...

Error: "STOP: 0x0000007B ... " After Updating the Virtual Machine Tools on Provisioning Services

After switching vDisk to Private Mode and upgrading the hosting infrastructure’s Virtual Machine tools VM tools, Virtual Machine stops and displays a blue screen with the following stop error: STOP: 0x0000007B Note: This behavior does not occur with Microsoft’s Hyper-V Integration Services...

Error: "SR BACKEND FAILURE 181" in XenServer

After installation or upgrade to XenServer 6.0, user experiences issues with any storage related operations. The following error message appears: “SRBACKENDFAILURE181 Error In metadata Volume Operation For SR.” The following entries appears in the log /var/log/SMlog file: Error code:...

Understanding Subnet Affinity and Auto Rebalance

This article details the Subnet Affinity and Auto Rebalance features and also provides the best practices for their use. Subnet Affinity When assigning the server and NIC combination to provide a vDisk to target devices, select from the following subnet settings: None: Ignore subnets; use least...

LACP Bonding in XenServer - Configuration and Troubleshooting

In XenServer 6.1, LACP link aggregation was added to existing bonding modes for vSwitch. This article describes dynamic link aggregation LACP between a XenServer host and a switch, giving a high-level overview of the 802.3ad protocol, explaining configuration and diagnosis tools. Background LACP...

How to Modify Network Speed and Duplexing

This article describes how to change speed, duplex, and auto-negotiation on a network interface in XenServer. Requirements Console access required, if reconfiguring the management interface...

User Profiles are Created on StoreFront Servers

StoreFront stops working from a full disk or a hard drive that is out of space. User Profiles are created on the Receiver StoreFront server for users of either Receiver for Web or Receiver clients...

Troubleshooting Linux Virtual Machines in XenServer

This article describes about troubleshooting Linux virtual machines in XenServer. Serial console was used to access UNIX server consoles and most of the network devices switches, routes. The simplicity of serial port hardware and its universality make them popular. Serial console apart from...

Purpose of CMSTART command

This article provides information about the command CMSTART. Purpose of CMSTART command Cmstart.exe is a process that runs when you log on to the XenApp server. It is called by winlogon. It is associated with Wfshell.exe, CltMgr.exe, and Icast.exe files. The cmstart is controlled by the following...

Upgrade from StoreFront 2.1 to 2.5 Fails

Upgrade from StoreFront 2.1 to 2.5 fails. Event log reported the following error: CitrixStoreFront-x64.msi' failed with error code 1603. Fatal error during installation. StoreFront log from the installation reported the following error: Remove-DSFeatureInstance: Error Access to the path...

Target Device Performance and Freezing Issues While Patched into a Cisco Catalyst Line of Switches

Target devices experience intermittent freezing behavior and poor performance while patched into a Cisco Catalyst line of switches...

Static IP Configuration with Boot Device Manager

Attempts to useBoot Device Manager BDM to boot Windows 7, Windows 2008, and Windows 2008 R2 with a static IP addresses might fail; all systems other than the first might experience a fatal exception and display a blue screen with a duplicate IP address error message...

How to Publish an Application Using a Shortcut (.lnk file)

This article outlines two options for publishing shortcuts in the XenApp environment...

How to Export Target Devices into a .CSV File

This article details how to export Target Devices from a Provisioning Services PVS database in a formatted Comma Separated Values CSV file. Requirements SQL Server Management Studio or bcp.exe, both of which are components of a full SQL Server or SQL Server Express install...

How to Configure Multipath Boot from SAN during XenServer Upgrade or Patch

This article describes how to configure multipath boot from Storage Area Network SAN when upgrading or patching XenServer. The upgrade or patching of XenServer can leave the initial ram disk initrd without multipath support...

How to Capture a Network Trace for a PVS Target Device

This article describes how to capture a target-side network trace from a Provisioned Services PVS machine. Requirements Hypervisors: XenServer 5.x XenServer 6.x VMware ESX 4.x VMware ESXi 5.x Hyper-V 2012 Or Physical Environment including but not limited to HP/IBM/Dell/Cisco target devices...

XenServer - Overview of Disaster Recovery Options

This article provides an overview of different backup/restore methods available in XenServer for Virtual Machine Metadata. Background Backup/Restore or Site Recover/Disaster Recovery options in XenServer have evolved over recent product versions. This document briefly explains those options...

Error: "Cannot verify database connectivity" on StoreFront

Though StoreFront server is able to communicate to the SQL server over TCP port 1433, when you click Test Connection at the Deploy Multiple Server Group setup Window for StoreFront 1.1, the connection fails with the following message: Cannot verify database connectivity. The connection string...

Best Practice for Setting the Citrix Profile Manager Cache File for Provisioning Services Server

This article describes the best practice for setting the Citrix Profile Manager Cache file for Provisioning Services PVSServer...

"Error 1722 . There is a problem with the Windows Installer package" on Provisioning Services

When removing or Installing the Citrix Provisioning Services PVS Server Console or Citrix Provisioning Services PVS target Device X64 from Add/Remove Programs or Provisioning services ISO, the following error message appears: “Error 1722. There is a problem with the Windows Installer package.A...

TCP Ports get exhausted on the StoreFront server

StoreFront refuses to create connections and we get below events : Event ID 4231 : Request to allocate an ephemeral port number from the global TCP port space has failed due to all such ports being in use. Event ID 4227 : TCP/IP failed to establish an outgoing connection because the selected loca...

Uninstallation of the Citrix License Server Fails with Error 1722

The uninstallation of the Citrix License Server fails and the following error message is displayed: “Product: Citrix Licensing -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or...

Unable to Bind Provisioning Services TFTP Service to Multiple NICs

Target devices on different non-routable VLANs are unable to connect to the Provisioning Services PVS server that has a NIC bound to each of the non-routable VLANs...

How to Adjust the Bond Balance Interval in XenServer 6.x

XenServer 6.1.0 introduces a change to the NIC bonding load balancing algorithm for active-active bonds in the vSwitch network stack. In past releases, active-active bonds were set to rebalance load every 10 seconds. However, in XenServer 6.1.0 active-active bonds on the vSwitch rebalance load...

Error: "The Login is from an Untrusted Domain and Cannot be used with Windows Authentication" Appears when Launching Provisioning Services Console

When launching the Provisioning Services Console, the critical error message appears, “Critical Error A database error occurred. Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.”...