Citrix ADC: 13.1: error message for smart card access to gateway

Citrix ADC: 13.1: error message for smart card access to the gateway...

Microsoft Security Update Validation Report December 2022

Microsoft’s December 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Storefront Console crashes when clicking configuration at node Manage Receiver for Web sites

Storefront Console crashes when clicking configuration at node Manage Receiver for Web sites.The Store Front has successfully upgraded from 7.15 to 2203 LTSR...

XenMobile Sever - iOS Devices failing to deploy apps and policies - TOPIC MISMATCH Error

Devices not getting latest changes, and on the XMS Console we see the device information is not up to date last login, OS version, App Inventory On the logs see entries like: TOPIC MISMATCH errors 2021-10-04T16:03:42.153-0600 | Basic XXXXXXXXX| WARN | http-nio-10443-exec-3752 |...

ADC-13.0-Issue is with unable to upgrade ADC VPX

During Upgrade of VPX you are faced with error message, "License server version 11.14.0.2 not compatible with client version 11.16.6.0 Either upgrade the ADM to ensure that it is running", during upgrade process...

VDA upgrade service fails when upgrading CU version

VDA does not upgrade when upgrading to next CU version. In Studio the upgrade starts, goes into In-Progress and moves to completed however, the installed version does not change. After a minute or two, the status moves back to upgrade available...

Driver Disk for Intel ice 1.8.8 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Version ---|--- ice| 1.8.8 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...

PVS - Unable to add new machines to existing Catalog

Unable to add new target devices to existing catalog using Virtual Desktop setup wizard/Streamed Wizard...

How to configure EPA with one-to-one correspondence between usernames and mac addresses

This article address a configuration sample toconfigure EPA with one-to-one correspondence between usernames and mac addresses...

CWA 2206 or Above: Citrix Published Applications Randomly Lose Focus Or Get Minimized

Citrix Published applications randomly lose focus, hide behind another window or become minimized when using Citrix Workspace App 2206 and above. This only happens when locally-installed Chrome or Edge browsers are also running on the user's local computer...

Citrix Cloud - Display messages to users in cloud workspace

Need to be able to customize messages when users log into cloud workspace to inform when of any maintenance or planned outages...

EPA failure (Access denied)

EPA failure with the following error seen in the logs: 2022-04-13 12:24:19.079 | Tid: 03344 | ERROR | downloadEpaLib | 296 | Failed to verify downloaded EPA library 2022-04-13 12:24:19.079 | Tid: 03344 | DEBUG | nsverifyfile: called 2022-04-13 12:24:19.080 | Tid: 03344 | ERROR | nsverifyTrustedCe...

Windows 11 22H2, 23H2 & version 24H2 – Citrix Known Issues

Microsoft releases updates for Windows 11 on an annual feature update cadence. Windows 11 feature updates will release in the second half of the calendar year. The updates released so far: Windows 11 2022 Update 22H2 Windows 11 2023 Update 23H2 Windows 11 version 24H2 October 2024 This article is...

PVS PXE boot fails: No more network devices / No bootable device

PXE boot fails TFTP transfer after receiving a valid DHCP configuration. Sample failure of this type in screenshot below. Network traces show correct ARP responses going both ways. The target device will not send the first read request unless the ARP response is correct. line 13 in the screenshot...

Error while uploading CSR to renew APNS certificate

When customer attempts to upload a certificate signing request athttps://apnsui.xm.cloud.com/apns, they get an error message saying the upload failed, even though the CSR is created correctly...

Error: User not authorized to execute this command when executing commands via CLI or GUI

Local User Receives:ERROR: Not authorized to execute this commandon CLI and in GUI. CLI GUI...

Citrix ADC VPX VM STATE Halted after upgrade to SDX 13.1

After upgrade to SDX 13.1 27.59 or lower 13.1 version firmware, you may find SDX booted with SVM running, but VPX in Halted state. Try launch the VM you get the following error: "INTERNALERROR xenopsd internal error: Unix.UnixerrorUnix.ENODEV. "write". "" Checking mpscontrol.log on SVM, you may...

.NET Application Event ID 1026 Inventory.exe unhandled exception

On PVS server, periodic errors every 6-10 minutes are being logged: Application event ID 1026 from .NET with details:Application: Inventory.exe;The process was terminated due to an unhandled exception. Application event ID 1000 with Faulting Application name: Inventory.exe System event ID 36871...

Driver Disk for Microsemi smartpqi 2.1.18-045 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Version ---|--- smartpqi| 2.1.18045 Issues Resolved In this Driver Disk Includes general enhancemen...

WEM 2203: Citrix WEM Service Citrix.Wem.Agent.Service.exe crash

After installing WEM Agent version 2203, the following system events are logged in the VDA: Event ID 1026: .NET Runtime Application: Citrix.Wem.Agent.Service.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. and Event ID 1000: Faulting...

Going back to the login page after putting in the login credentials with nFactor in 13.0 84.x +

1. The customer configured Nfactor authentication in AAA virtual server. The authentication profile under AG is targeted to this AAA virtual server. 2. When using workspace for windows to login AG, the login page will randomly get back to the login page after the login is complete. Input...

Communication ports used for ADC, ADM

Customer's security team has scanned unusual traffic originated from SNIP from ports 4899,12345 etc.. Customer wanted to investigate on this...

Start Menu not responding with User Personalization Layer enabled

Win10 20H2 start menu stops responding to mouse left click...

PVS : Failed to created machines using CVAD wizard , error : Cannot create BDM partition for device

PVS : Failed to created machines using Citrix Virtual Apps and Desktop wizard , error : Cannot create BDM partition for device xxxxxxx PVSDllHypervisorPlatforms,,0,,5,EntryExit," targetFolder: Rxxxtestxxx Esx.cs5185: UploadFile",""PVSDllHypervisorPlatformsAO,,0,,5,Information," httpUrl:...

Troubleshoot Gray or Black Screen

Troubleshooting steps for gray / black screen: Problem| Solution ---|--- Check the event log when gray screen appears or seamless apps fail to launch| Error ID 1002CTX220418 Error ID 1005 and 1003CTX312452 Gray screen when launching Citrix Virtual Desktop with Citrix WEM Service Agent | CTX312240...

Citrix Cloud: Unable to create Host Connection in Azure cloud Error: "No Citrix CC was found"

While creating host connection on Citrix Cloud user receives: Error "No Citrix CC was found, either on the site or for the required zone. At least one CC is needed for the site."...

Secure Mail Issues with Android Push Notifications

SecureMail on android devices was not getting background push notifications, therefore users had to manually open SecureMail to check for email. When examining network traces from the ADC, we observe connections to certain Google owned IP addresses are being blocked...

Configure Enterprise File Shares to Use Microsoft Hidden Shares on Windows Server 2008

This article describes how to configure Enterprise File Shares on Access Gateway Enterprise Edition appliance to use Microsoft hidden shares and the %username% environment variable on Microsoft Windows Server 2008. Requirements Remote Desktop Protocol RDP or console access to the Windows Active...

Citrix ADC MPX/SDX Fortville NIC Err-Disabled when LLDP Is enabled on Peer Switch/Router

If Citrix ADC is connected to a switch/router via Fortville NIC For example 10G port on MPX 8900, interface will show UP for a moment then go to Err-Disabled state. Running "show interface" command on ADC, you can find ADC Fortville NIC is in Err-Disabled State, along with TX Stall andHang counts...

How to apply pooled licenses to Citrix ADM

This article contains information on how to apply pooled licenses to Citrix ADM...

Unable to access ADC GUI while CLI is accessible.

ADC GUI is inaccessible. Ping and CLI is working. /Var folder was normal. Internal services are UP. GUI is enabled for NSIPif not use command : set ns ip -gui enabled...

[Citrix Gateway] "Cannot complete your request" error after adding EPA configuration

In Citrix Gateway deployment, You may encounter "Cannot complete your request" error if adding a new EPA policy in AAA vServer. For example, you have the following existing configuration to implement post EPA scan based on group name: add authentication Policy NoAuthGroup01 -rule...

NTUSER.DAT does not unload from the VDA servers after user logoff

Cached local profile does not get deleted asNTUSER.DAT does not get unloaded...

Alt + PrtSc shortcut not working when using KeyboardEventMode = Unicode with a Japanese keyboard

In Citrix Workspace App for Linux, when using Unicode keyboard event mode with a Japanese keyboard, the Alt + PrtSc combination/shortcut does not work...

CWA 1912 CU4 : USB component fails during installation

Citrix workspace is packaged and installation command is added - CitrixWorkspaceAppweb.exe" /SILENT /Noreboot ADDLOCAL="ReceiverInside,ICAClient,DesktopViewer,Flash,Vd3d,SSON,USB,AM,SELFSERVICE" /INCLUDESSON ENABLESSON=Yes DONOTSTARTCC=1 /ENABLECEIP=False ALLOWADDSTORE=Y...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 9

Package name: xms10.13.0.10922.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10817.bin, xms10.13.0.10723.bin, xms10.13.0.10603.bin, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and xms10.13.0.10129.bin. Date: Ju...

Microsoft Security Update Validation May 2022

Microsoft’s May 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

CWA for Mac 2203: Random Session disconnects

CWA for Mac will disconnect a session at random. Auto connect-back will also fail. SSL connection error - "status 43" will be reported in Citrix Viewer logs | 03-16-2022 | 10:17:48.817 | 2724 | 5 | sslasock.c | 1359 | SSLDecryptPacket | TCTD | TTERROR | doDecryptData failed. status: 43 | 03-16-20...

How to increase the PVS write cache disk

Increasing the Write Cache disk in PVS target devices...

Microsoft Security Update Validation Report April 2022

Microsoft’s April 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

keyboard stops working after installing CWA for Windows 1912 CU7 with enabled App Protection option

When using Citrix Workspace for Windows version 1912 CU7 on HP G5 laptops with enabled App Protection option, the keyboard stops working. When install version 2204 keyboard is working...

After upgrading CWA Chrome to version 2203, when USB device is added to session the device is not available in the session. Message " device is already in use in other session"

After upgrading to latest CWA for Chrome the end users are not able to connect to USB devices. The message the user sees when trying to manually add the device is that the device is already in use and the transfer button is greyed out...

Gateway page stuck after authentication on Chrome browser v100

- Citrix Gateway integration with Storefront -Custom Themes based on RFWEBUI, but may appear with others too - Observed at CVPN and Regular Storefront Integrations. -Chrome Version updated to 100.0.4896.60 Official Build 64-bit or later triggers the issue. - Page is stuck spinning circle...

Citrix PVS Configuration Wizard fails after upgrading from 1912 CU5 to 2109 or higher

After updating the PVS version to PVS 1912 Any CU to PVS 2109 or higher Including 2203 LTSR the Citrix CVAD Wizard will fail to create any new devices. A CDF trace would show the following errors in the logs: 3453,0,2022/03/29 11:31:53:91395,8044,8652,1,PVSDllMAPIAO,,0,,1,Error,"SqlException...

How to disable the tls1.1 and tls1.0 by SSL Profile

This article is to record a method to disable the specific tls version by SSL Profile for SSL Vserver...

Citrix-ADM using localhost IP 127.0.0.1 to send syslog traffic to Splunk server

Citrix-ADM 13.0 76.29 is noted to be using localhost IP to send Syslog traffic instead of ADM IP to external Syslog server. As a result, Citrix ADM is not able to send the Syslog traffic to Splunk server successfully as seen below. A tcpdump on Citrix ADM also shows traffic is generated and sent...

Citrix Gateway and StoreFront Error After Upgrade "There are no apps or desktops available to you at this time."

Customer had upgraded ADC firmware to 13.0.71.44 from 13.0.58.30 during a change window. Post-upgrade when they authenticate and login to their Citrix Gateway URL and land on StoreFront, they get a blank screen with no applications and desktops being displayed. The issue is seen on all browsers...

Driver Disk for Mellanox mlnxen 5.4-1.0.3.0 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Mellanox's mlnxen driver and wish to use the latest version of the following: Driver Module| Version ---|--- mlxcompat| Not applicable mlxfw| Not applicable auxiliary| Not applicable mlx5ib|...

How to send Application Firewall messages to a separate syslog server

This article describes how to send Application Firewall messages to a separate Syslog Server. Requirements A secure Filetransfer utility such as WinSCP A utility to open a SSH console to the appliance such as PuTTY...

Session getting lost after few minutes if Citrix Workspace App for iOS is not running in the foreground

When launching a VDI session from an iOS device, if Citrix Workspace App for iOS CWA is not always on the front, then the session will be disconnected and lost after 5 minutes. End users would have to download a new ICA file again...