1777 matches found
The provided one-time code is incorrect. Check if the backup server time is correct.
Challenge When attempting to connect to the Veeam Host Management Console, after entering the MFA TOTP code, the following error occurs: The provided one-time code is incorrect. Check if the backup server time is correct. Solution There are two potential causes for time mismatch: Cause 1:...
How to Review Password Requirements of Veeam Software Appliance
Purpose This article documents how to review the specific password requirements for a Veeam Software Appliance. Solution The Veeam Software Appliance adopts the DISA STIG password requirement standard. These password requirements may change between releases and as part of OS updates. View Current...
Failed dependencies: libmsi1 is needed by veeam-guest-interaction-proxy
Challenge Attempting to add a Linux server as a managed server fails with the following error: Failed dependencies: libmsi1 is needed by veeam-guest-interaction-proxy Rocky Linux may also display the following error if the libmsi1 package is already installed: Failed dependencies: ntfs-3g is need...
Required Package Changes in Solaris 10 and 11.3
Challenge Solaris 10 does not include the CA certificates required for S3 repository connections, nor does it natively provide OpenSSH with modern features. For secure S3 access and SSH communications with the Veeam Software Appliance VSA for Veeam Backup & Replication, you must install both...
Console Connection to Veeam Software Appliance Unstable When IPv6 is Disabled
Challenge When IPv6 has been disabled in the Veeam Host Management Console settings, actions within the Veeam Backup & Replication Console on a remote machine may be slow to initiate or fail if IPv6 has not also been disabled in the Console settings. Cause This issue occurs when the IPv6...
Release Information for Veeam ONE 13.0.1 Patch 1
Veeam ONE 13 Releases 13.0.2.6723 2026-05-27 What's New New Features and Improvements Suspicious Incremental Backup Size Alarm -- Extended Platform Support The Suspicious Incremental Backup Size alarm now covers all platforms supported in Veeam ONE v13, including Proxmox VE, oVirt KVM Oracle Linu...
How to use Veeam Live OS ISO
Purpose This article documents utilizing the Veeam Live OS ISO to gain local root access to the Veeam Backup & Replication Veeam Software Appliance when the Host Management Console is unavailable or inaccessible. Solution Downloading Veeam Live OS ISO Download VeeamLIVE ISO Release date: 2025-11-...
How to Configure NFSv4 on IBM AIX
Purpose This article documents steps to enable NFSv4 on IBM AIX to enable backup mount support for Veeam Agent for IBM AIX introduced with Veeam Backup & Replication 13. Solution Part 1: Configure the Host Resolution 1. Open the /etc/netsvc.conf file. 2. Ensure that the hosts parameter is set to...
Connection to Veeam Software Appliance Fails With: "Authentication failed: invalid credentials"
Challenge When attempting to use local account credentials to connect to a Veeam Software Appliance that is joined to a domain, the Console fails to connect with the errror: Authentication failed: invalid credentials Cause This error occurs due to an account collision caused by the...
Overcoming TCP/IP Connection Limits with PgBouncer and PostgreSQL on Windows
Challenge When running PgBouncer and PostgreSQL on Windows, especially under high-load scenarios with frequent connect/disconnect cycles, you may encounter exhaustion of available TCP ports. This is due to many connections ending up in the TIMEWAIT state, preventing immediate reuse of those ports...
File-Level Recovery (FLR) in Veeam Kasten for Kubernetes
Purpose This article documents how to perform enterprise-grade protection and granular recovery of Kubernetes workloads using Veeam Kasten for Kubernetes integrated with Veeam Backup & Replication VBR. It provides step-by-step guidance on creating backup policies, exporting backups to VBR, and...
PostgreSQL and PgBouncer Sizing and Configuration Guide
Challenge Jobs or tasks in Veeam Backup for Microsoft 365 fail with the error: Error: EFCoreLogging: An error occurred using the connection to database 'cache2331ace3-eff1-4ebb-b328-0cb948b2f5c5' on server 'tcp://vb365.domain.tld:6432'. Cause These connection errors can occur in larger environmen...
Cannot find EFI boot manager entry for EFI System Partition
Challenge Backup During the backup of some Linux-based machines, the following error occurs: Cannot find EFI boot manager entry for EFI System Partition GUID Restore During a Bare Metal Restore BMR from a restore point created by a backup that displayed that error, the following error will occur:...
Unable to Login to Web UI After Enabling MFA
Article Applicability This article is regarding a issue that was discovered in Veeam Recovery Orchestrator build 7.2.1.286, which was available for download between 2025-07-08 and 2025-07-17. The issue documented in this article was discovered, confirmed, and patched and a new build was released...
How to Install and Configure PgBouncer for Veeam Backup for Microsoft 365
PgBouncer must not be deployed on the machine where Veeam Backup for Microsoft 365 is installed. This article is intended only for deployments where the PostgreSQL Instance used by Veeam Backup for Microsoft 365 is hosted on its own dedicated server. For deployments of Veeam Backup for Microsoft...
Support for AWS Elastic VMware Service (EVS) with Veeam Backup & Replication
Support Statement Veeam Backup & Replication fully supports AWS Elastic VMware Service EVS, treating it as a standard vSphere environment. Built on VMware Cloud Foundation VCF 5.2.x, EVS provides customers with comprehensive administrative access to vCenter, NSX, and other essential VMware...
SharePoint Sites May Not Be Displayed When Browsing Backups
Challenge When browsing backups or backup copies, SharePoint root sites and their subsites may not be visible. Cause If a backed-up SharePoint subsite is moved between repositories using the Move-VBOEntityData cmdlet, or removed from a repository using the Remove-VBOEntityData cmdlet, the metadat...
Release Information for Veeam Backup for Microsoft Azure 8 Cumulative Patches
Requirements Please confirm that you are running Veeam Backup for Microsoft Azure v8 build 8.0.0.334 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Backup...
How to Register a Service Provider’s Veeam Data Cloud Vault on a Tenant's VBR Server
Legacy Functionality This article explains a method relevant only to Veeam Backup& Replication 13.0.1.1071 and older. Starting in Veeam Backup & Replication 13.0.1.2067, the backup server authorization now communicates directly with Veeam Data Cloud VDC, removing the need to be a License Admin...
Upgrading the PostgreSQL Database Engine Software Used by Veeam Backup for Microsoft 365
Support Scope This article is provided as a courtesy to give customers a high-level explanation of how to upgrade the underlying PostgreSQL database engine used to host the Veeam Backup for Microsoft 365 configuration database. Per the Veeam Customer Support Policy, section 10: Support for Veeam...
Search Best Practices in Veeam Data Cloud for Microsoft 365
New Search Experience for Veeam Data Cloud for Microsoft 365 We are excited to announce the initial rollout of our new search feature, designed to significantly improve the speed and efficiency of your search experience. The new search supports deleted item recovery and restore point search witho...
“Failed to retrieve certificate” When Adding AWS Snowball Edge Device
Article Applicability The error message documented in this article can also occur when the Service point specified is invalid or cannot be reached due to a firewall, which is documented in KB4328. This article is specifically regarding a situation in which the correct Service point has been...
How to Upgrade the NATS Server Used by Veeam Backup for Microsoft 365
Purpose This article provides information about upgrading the NATS Server used by Veeam Backup for Microsoft 365. NATS Server Version Impact It is recommended that customers use the latest supported version of NATS Server with Veeam Backup for Microsoft 365 to avoid any potential performance...
Vulnerabilities Resolved in Veeam Backup & Replication 12.3.2
All vulnerabilities documented in this article were resolved in Veeam Backup & Replication 12.3.2. Veeam Product Latest Version Download Page Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we...
How to Use Veeam Data Cloud Vault with ExpressRoute with Private Peering
Purpose This article documents the usage of Veeam Data Cloud Vault within environments that use Azure ExpressRoute with private peering. Solution Software Prerequisites Veeam Backup & Replication v12.3 or higher Veeam Data Cloud Vault Configuration Notes This article covers customers using...
Could not apply snapshot: Device has active dirty bitmaps
Challenge When the user attempts to use the Rollback function for a snapshot on a Proxmox Virtual Environment PVE Virtual Machine VM that is protected by Veeam Backup & Replication, the following error occurs: qemu-img: Could not apply snapshot '%%': Device has active dirty bitmaps Cause This err...
Dell Unity Storage - "Unable to validate the specified certificate (Error Code: 0x1000100)"
Challenge When attempting to add a Dell Unity Storage Appliance that has been upgraded to firmware version 5.5 to Veeam Backup & Replication or operate backups to such storage, the following error occurs: Unable to validate the specified certificate Error Code: 0x1000100 Cause An investigation by...
How to register Veeam Data Cloud Vault in Veeam Backup for Microsoft Azure
Article Applicability This article is specifically for Veeam Backup for Microsoft Azure v8. With the release ofVeeam Backup for Microsoft Azure v8.1, the process for adding Veeam Data Cloud Vault as a repository has been fully integrated. Purpose This article documents the procedure for registeri...
Using Veeam Agents with HPE VM Essentials
Article Aplicability This article was created before the release of the Veeam Plug-In for HPE Morpheus VM Essentials. Its content reflects an alternative solution that was available before the direct integration of HPE Morpheus VM Essentials management as a virtual environment in Veeam Backup &...
Failed to load module [veeamblksnap] on Oracle Linux 9 with UEK R8 kernel
Article Applicability This article is specifically regarding Oracle Linux 9 with UEK R8 kernel 6.12+: root@localhost cat /etc/os-release PRETTYNAME="Oracle Linux Server 9.5" root@localhost uname -r 6.12.0-0.20.20.el9uek.x8664 For all other situations involving the error "Failed to load module...
Oracle Linux VM Restored to Azure Fails to Boot
Challenge After restoring a VM to Azure that ran Oracle Linux, that VM fails to boot. Cause Some Oracle Linux deployments may not include the Hyper-V-related UEK Unbreakable Enterprise Kernel modules, such as: hvvmbus hvstorvsc hvutils hvnetvsc When these modules are missing, issues can occur...
Log Files Associated With Deleted Jobs or Tenants Are Not Automatically Deleted
Challenge The diagnostic log files created by Veeam Backup & Replication / Veeam Cloud Connect that are associated with a deleted or disabled job, repository, or tenant are not automatically removed and remain on disk taking up space. Cause This is expected behavior as log file management only...
Vulnerability Scanner Detection Related to CVE-2024-7264
Support Statement This Veeam KB article was created to address customers' concerns regarding the detection of the libcurl library by their security software on VMware Backup Proxies, where the VMware VDDK package is installed. Libcurl is a component of VMware VDDK Virtual Disk Development Kit,...
Build Numbers and Versions of Veeam Plug-in for Proxmox VE
This KB article lists all versions of the Veeam Plug-in for Proxmox VE and their respective worker build numbers. Version | Plug-in Build | Worker Build | Release Date ---|---|---|--- Veeam Plug-in for Proxmox VE 3 Releases Veeam Plug-in for Proxmox VE 3.2 included with Veeam Backup & Replication...
Support Statement - Microsoft's Retirement of Basic SKU Public IP Addresses
Challenge Due to Microsoft's deprecation of Basic SKU Public IP addresses, starting on March 31st, 2025, the following product features that utilize the Basic SKU Public IP address will be impacted: Veeam Backup & Replication The Archiver Appliance used by an Object Storage Repository for Microso...
Windows 11 24H2 | Server 2025 - Recovery Media Issue
Issue Resolved in May 13 2025 Windows Update KB5058411 The underlying issue causing recovery media to have the problems documented in this article was resolved in Microsoft Update KB5058411 for Windows 11 and Server 2025. After applying the update, the recovery media must be recreated. Challenge...
"SharePoint Server backup is not configured for this organization."
Challenge A SharePoint backup job in Veeam Data Cloud for Microsoft 365 fails with the following error: SharePoint Server backup is not configured for this organization. Note: This error occurs despite SharePoint being correctly configured in Microsoft 365. Cause The issue occurs for specific...
Veeam Backup & Replication Update "Setup has detected inconsistent configuration"
Regarding Veeam Recovery Orchestrator 7.2 The Veeam Backup & Replication 12.3.2 updater ISO can be used to update the Veeam Backup & Replication 12.3 deployment embedded within Veeam Recovery Orchestrator 7.2. However , before installing the update, you must manually install the Microsoft Entra I...
CVE-2025-23120
Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program VDP for all Veeam products and perform extensive internal code audits. When a vulnerability is...
Error: "Cannot find the object on the mount host."
Challenge When attempting to perform a Guest Files restore from Veeam Backup Enterprise Manager, the restore fails with the error: Cannot find the object on the mount host. Read KB4722 for more details. Cause This error occurs when the Guest OS partition that is being mounted is formatted with a...
Veeam My Account Portal - MFA Guide
Purpose This article documents how to enable and manage the Multifactor Authentication MFA option available for the Veeam My Account portal login my.veeam.com. Solution Starting in December 2024, the option to enable MFA for My Account portal login was added. This allows users to enhance the...
Granular sudo Permissions for Veeam Plug-in for Proxmox VE
Purpose This article provides an example granular 'sudoers' configuration for the Linux account that will be used by Veeam Backup & Replication when managing a Proxmox VE host. Solution Critical Details Before You Begin Review all Considerations and Limitations in the user guide! Most noteworthy:...
Release Information for Proxmox Virtual Environment Plug-In v12.1.3.217
Update: 2025-03-19 Consider the following regarding the Proxmox Virtual Environment Plug-In: The Plug-in build on this page, 12.1.3.217, is included automatically when upgrading to or installing Veeam Backup & Replication 12.3.1. The Plug-in only needs to be manually deployed by customers still...
Veeam ONE Report Error "Invalid query string"
Challenge When previewing a report in Veeam ONE Web Client, the report fails to load with the error: Error Invalid query string Cause This error occurs when the URL used to access the Veeam ONE Web Client does not match the URL of the report preview. For example, if the URL used to access Veeam O...
How to upgrade Veeam Backup for Salesforce to version 2.1.1.
Challenge Customers who installed Veeam Backup for Salesforce 2.x on the following distros before April 2024 won't see the upgrade notification in the product due to the expiration of GPG keys and must perform the upgrade manually. CentOS 7 Red Hat Enterprise Linux 7 Oracle Linux 7 Solution...
Hyper-V Resilient Change Tracking Performance Issues
Challenge General Hyper-V OS performance degradation can occur when using a backup solution to export Hyper-V VM snapshots during backup operations. Solution Based on investigations between Veeam and Microsoft, two underlying causes have been identified. Resilient Change Tracking Resilient Change...
CVE-2025-23114
Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program VDP for all Veeam products and perform extensive internal code audits. When a vulnerability is...
Impact of Azure AD Graph Deprecation on Veeam Backup for Microsoft Azure
Challenge Data protection of Azure services may fail using any version of Veeam Backup for Microsoft Azure below v6 build number 6.0.0.234. Cause Starting February 1, 2025, Microsoft has retired Azure AD Graph. As a result, any application relying on Azure AD Graph will be unable to make requests...
Backup of Powered-Off VM in Proxmox Fails When HA Status is Stopped
Challenge The backup of a powered-off VM within a Proxmox environment where High Availability HA is enabled but the HA status is Stopped , fails with the error: Failed to perform backup: Failed to connect the NBD server to the hypervisor host. Cause The job fails because the High Availability HA...
Backup or Backup Copy Job for SharePoint, OneDrive, or Teams Data Fails With: "Cannot find object"
Challenge After upgrading Veeam Backup for Microsoft 365 to v8 builds 8.0.2.159 or 8.0.2.200, an incremental backup or a backup copy job protecting SharePoint, OneDrive, or Teams data fails with the error: Cannot find object ... Cause In Object Storage Repositories, the metadata saved for the...