Application-Aware Processing Tasks Fail in a Kerberos-Only Environment After Upgrading to Veeam Backup & Replication 12

Challenge If you use persistent agents for guest OS processing in a Kerberos-only environment, after upgrading to Veeam Backup & Replication 12, some backup jobs may fail with the error: Failed to connect to guest agent, failing over to guest agent through VIX Failed to connect to guest agent...

How to Enable Extended Logging of SPNs Used During Connections

Veeam Backup & Replication 12 Feature This article is regarding a feature available starting in Veeam Backup & Replication 12. Purpose This article documents how to enable the logging of Service Principal Names SPNs used during Kereberos-based connections. Use Case When troubleshooting Kerberos...

Invalid backup configuration: Team chats backup using protected APIs must the enabled to protect Team chats.

Challenge After upgrading Veeam Backup for Microsoft 365 from v5 to v6a, during the next backup run, or when editing the job or organization, the following error occurs: Invalid backup configuration: Team chats backup using protected APIs must the enabled to protect Team chats. Issue Prevention...

How To Configure Veeam Plug-in for SAP HANA to Support SAP HANA System Replication

Standalone Mode Plugin Deployment Only The configuration option documented in this article is only compatible with Standalone deployments of the SAP HANA Plugin. Managed deployments are not compatible with these modifications. Veeam Backup & Replication 13 Support for SAP HANA System Replication...

Veeam Agent for Linux crash with null pointer dereference on 5.9+ kernels

Article Applicability This article is relevant only to Veeam Agent for Linux build 5.0.2.4567. The issue discussed in this article is resolved in Veeam Agent for Linux 6 with the blksnap kernel module. Challenge Symptom Shortly after Veeam Agent for Linux creates a veeamsnap snapshot, the system...

OneNote File Remains in an Archive State After Saving From Backup

Challenge After using the Save document function to save a OneNote Notebook as a file, attempting to open the resulting .onepkg file using on-premises OneNote, most notably in OneNote 2016 and OneNote 2019, the following warning is observed: This section can't be edited because it's in an archive...

Restore or Failback to Server 2022 Hyper-V host fails with "Unable to update VM security descriptor Error"

Article Applicability This article is specific to an error that occurs when attempting to restore or failback to a Hyper-V host running Windows Server 2022 or versions 2004 and 20H2 of the Semi-Annual Channel versions of Windows Server. This article addresses an issue that is mentioned in the Vee...

How to Connect to an Object Storage Repository via Azure Blob Private Endpoints

Purpose This article documents how to configure Veeam Backup & Replication to use Azure Blob Storage Account private endpoints via Azure VPN or Azure ExpressRoute for Scale-Out Backup Repository offload to Capacity Tier or Archive Tier or to connect to an Object Storage Repository in Veeam Backup...

SureBackup Ping Test Wrong Docker IP

Challenge A SureBackup Job's ping and application tests attempt to interact with an unexpected IP address of a Virtual Machine running Docker. Cause The SureBackup Job's recovery verification tests use the IP addresses reported to the VMware Environment by VMware Tools. Solution To control which ...

Exchange Backup Fails With 'SOAP header Action was not understood'

This a known issue that Veeam Software is currently investigating alongside Microsoft Support...

Inventory of Non-initialized LTO-9 Tape Fails for HPE MSL2024 and 1/8 G2 Autoloader Tape Libraries

Challenge If Veeam Backup & Replication attempts to load an LTO-9 tape that has not been initialized or has an unknown status in the library, the library will report the error Source Not Ready error SCSI Check Condition 05/4481. Error MTSCSI PASS THROUGH DIRECT ended with Scsi Error Fixed format,...

Adding Azure Compute Account Fails With "This server does not seem to have Azure PowerShell installed"

Challenge When attempting to add an Azure Compute Account using the "Create a new account" option, the error message is shown stating that "This server does not seem to have Azure PowerShell installed." even though the Azure PowerShell is installed. Get-Module -ListAvailable -Name Azure -Refresh...

Failed to load module [veeamsnap] on Oracle Linux 8 with UEK R7 kernel

Article Applicability This article is specifically regarding Oracle Linux 8 with UEK R7 kernel 5.15+: root@localhost cat /etc/os-release PRETTYNAME="Oracle Linux Server 8.9" root@localhost uname -r 5.15.0-200.131.27.1.el8 uek.x8664 A similar issue may occur for Oracle Linux 9 with UEK R8 Kernel,...

Veeam Backup for Microsoft Azure Worker Size Information

Purpose This article documents information regarding the Veeam Backup for Microsoft Azure worker size and configuration. Solution In Veeam Backup for Microsoft Azure , worker VMs are responsible for data transfer, including backup and restore operations, maintaining existing backup chains, and...

Feature Deprecation: "Transform previous backup chains into rollbacks"

Prepare for Veeam Backup & Replication 12 This article concerns a feature that will be fully deprecated in Veeam Backup & Replication 12. This article documents how to identify if this feature is in use and how to phase out this feature to ensure the existing Veeam Backup & Replication deployment...

Adding Linux Server Without Elevation: "Installing Installer service Error"

Challenge When adding a Linux Server to Veeam Backup & Replication using a non-root account and not enabling the "Elevate account privileges automatically" option, the following error is shown: RPM-based Linux distributions Installing Installer service Error: Error: error: can't create transactio...

Veeam Backup for Cloud Solutions Potential Data Loss

Challenge Possible data loss in backups created. Affected product versions: Veeam Backup for AWS 5.0.0.452 Veeam Backup for AWS 5.1.0.39 Veeam Backup for Microsoft Azure 4.0.0.679 Veeam Backup for Google Cloud 3.0.0.859 Cause While creating backups to object storage, data loss may occur within th...

How to Recover Account Credentials From the Veeam Backup & Replication Database

Select the tab that matches the deployed version of Veeam Backup & Replication. Backup & Replication 12.1 - 12.3.2 Backup & Replication 12 Security Statement It is critical to understand the difference between password validation and providing software with the capability to utilize credentials o...

Upgrading the SQL Database Engine Software (Microsoft SQL Server or PostgreSQL) Used by Veeam Backup & Replication

Support Scope This article is provided as a courtesy to give customers a high-level explanation of how to upgrade the underlying SQL database engine used to host the Veeam Backup & Replication configuration database. Per the Veeam Customer Support Policy, section 10: Support for Veeam Configurati...

How to Retrieve the VMC Log File

Purpose This article documents how to locate and retrieve the VMC log file, which a Veeam Employee may request during a configuration review. Solution For Windows-based Veeam Backup & Replication Deployments Note: The log location specified below is the default path. If you find that the expected...

Agent failed to process method {ReFs.SetFileIntegrity}.

Challenge A Backup or Backup Copy job fails with the following error message: Error: Incorrect function. Agent failed to process method ReFs.SetFileIntegrity. If this error occurs when a job is targeting a Cloud Repository, the VCSP Veeam Cloud Service Provider must review and perform the Solutio...

Veeam Backup & Replication 11a P20220302/P20230227 Compatibility With vSphere 8.0

Full support for vSphere 8.0 is available starting with Veeam Backup & Replication 12. See KB2443: Veeam Backup & Replication support for VMware vSphere Support Statement Veeam's RnD team has performed extensive testing with Veeam Backup & Replication 11a P20220302/P20230227 and has determined th...

Error: Skipping VM processing due to insufficient free disk space on datastore

Challenge A Backup or Replication job fails with the messages: Production datastore is getting low on free space xx GB left, and may run out of free disk space completely due to open snapshots. Insufficient free disk space on production datastore . Error: Skipping VM processing due to insufficien...

Veeam Backup for Google Cloud - Critical Vulnerability (CVE-2022-43549)

Automatic Patching of Components The fix for the vulnerability discussed in this article has been automatically deployed to all Veeam Backup for Google Cloud Backup Appliances that have been configured to have access to repository.veeam.com. Most users will have no additional actions to perform...

Access to Hyper-V or Veeam B&R Components Fails After DCOM Hardening is Enabled

Article Applicability The issue discussed in this article is not identified solely based on the Veeam errors but rather by their correlation with Windows Event ID 10036, which states: The server-side authentication level policy does not allow the user from address to activate DCOM server. Please...

How to Change Account Used by Linux Hardened Repository

Prepare for Veeam Backup & Replication v12 Starting in Veeam Backup & Replication 12, the Linux Server associated with a Hardened Repository using Immutability may only be added using single-use credentials. During the upgrade to Veeam Backup & Replication 12, any Linux server associated with a...

Veeam Support for Azure Public MEC

Overview Veeam supports using Veeam Agent for Microsoft Windows and Veeam Agent for Linux to backup virtual machines running on Azure Public MEC. Azure Public MEC is a low-latency offering, fully manageable within the Azure portal, and links to standard Azure management and services. Services...

How to Manually Configure Nginx For Use by Veeam Backup for Salesforce

Purpose This article documents how to manually configure Nginx for use with Veeam Backup for Salesforce 3.1 and higher . Solution 1. Before making configuration changes, stop the Veeam Backup for Salesforce backend service: systemctl stop vbsf-backend.service Copy 2. Use Nginx template...

CANNOT_EXECUTE_FLOW_TRIGGER. You or your organization has exceeded the maximum limit for this feature.

Challenge When performing a restore involving multiple records, one or more records fail to be restored with the following Salesforce error message: CANNOTEXECUTEFLOWTRIGGER. You or your organization has exceeded the maximum limit for this feature. Error ID: XXX-XXX XXX organization has exceeded...

Build Numbers and Versions of Veeam Backup for Salesforce

This KB article lists all versions of Veeam Backup for Salesforce and their respective build numbers. For more information on downloading the latest version of Veeam Backup for Salesforce , visit: Veeam Backup for Salesforce Current Version Download Page Version | Build Number | Release Date |...

How to Create a Salesforce Connected App to Connect Veeam Backup for Salesforce to Salesforce.com

This article was designed to compliment the Veeam Backup for Salesforce User Guide Deployment Performing Initial Configuration Step 5. Create Connected App Purpose This article documents how to create a Connected App in Salesforce to integrate with Veeam Backup for Salesforce via Salesforce API. ...

How to Re-Initialize Veeam Backup for Salesforce Configuration Database Connection

Purpose This article documents how to change which account Veeam Backup for Salesforce uses to connect to its configuration database. Solution Scenario 1: Change Database Credentials When Existing Connection is Functioning This scenario assumes the current connection to the database is valid and...

How to Reset Password for Veeam Backup for Salesforce

Purpose This article documents how to reset the password used to access Veeam Backup for Salesforce. Solution 1. Connect to the Veeam Backup for Salesforce machine via SSH 2. Run the script for changing the password: For Veeam Backup for Salesforce version 3: sudo /opt/vbsf/resetpassword.sh For...

Veeam ONE Compatibility Patch for Cloud Director 10.4

The hotfix on this page was built specifically for Veeam ONE v11a 11.0.1.1880. Requirements Before installing this hotfix, ensure you are running Veeam ONE v11a 11.0.1.1880. You can check the version under Help | About in the Veeam ONE Client. Resolved Issues When attempting to add VMware Cloud...

Support Statement - Exchange Online Basic Authentication Deprecation

Purpose This article provides information on actions that must be taken to ensure Veeam Backup for Microsoft 365 will continue to function after the Basic Authentication Deprecation in Exchange Online. Associated Error Messages The following errors may be shown in Veeam Backup for Microsoft 365...

Build Numbers and Versions of Veeam Plug-in for oVirt KVM

This KB article lists all versions of the Veeam Plug-in for oVirt KVM and their respective appliance build numbers. Starting with Veeam Backup & Replication 12.3, the Release Notes for Veeam Plug-in for oVirt KVM , are included in the Veeam Backup & Replication Release Notes. Note: Prior to versi...

Error: "Virtual lab supports maximum of 9 networks."

Challenge When configuring a SureBackup Virtual Lab for a VMware vSphere environment, attempting to add more than 9 Isolated Networks or configure more than 9 Isolated vNIC adapters will cause the following error to be shown: Virtual lab supports maximum of 9 networks. Cause The Virtual Lab...

VMware Cloud Director 10.4 Compatibility Patches

Hotfix for Veeam Backup & Replication 11.0.1.1261 P20230227 The hotfix on this article has been rebuilt as of 2023-11-24 to be compatible only with Veeam Backup & Replication build 11.0.1.1261 P20230227. This is the second such rebuild; the last rebuild was on 2023-03-16. Note: If an older versio...

Datastore Named 'VeeamBackup_' Listed as Inaccessible

Challenge A Datastore with the name 'VeeamBackup' is found within the vSphere environment and is marked inaccessible. The will be the hostname, FQDN, or IP of a server assigned as the Mount Server for a Repository in Veeam Backup & Replication. Cause The datastore appears "inaccessible" because t...

Build Numbers and Versions of Veeam Backup for Microsoft Azure

This KB article lists all versions of Veeam Backup for Microsoft Azure and their respective build numbers. For more information on deploying the latest version of Veeam Backup for Microsoft Azure , visit: Veeam Backup for Microsoft Azure User Guide: Deploying Backup Appliance Veeam Backup for...

Build Numbers and Versions of Veeam Agent for Oracle Solaris

This KB article lists all versions of Veeam Agent for Oracle Solaris and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Oracle Solaris , visit: Veeam Agent for Oracle Solaris -- Current Version Download Page Veeam Agent for Oracle Solaris...

Build Numbers and Versions of Veeam Agent for Linux

This KB article lists all versions of Veeam Agent for Linux and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Linux , visit: Veeam Agent for Linux -- Current Version Download Page Veeam Agent for Linux -- What's New Latest Version Versio...

Build Numbers and Versions of Veeam Backup for AWS

This KB article lists all versions of Veeam Backup for AWS and their respective build numbers. For more information on deploying the latest version of Veeam Backup for AWS , visit: Veeam Backup for AWS User Guide: Deploying Backup Appliance Veeam Backup for AWS User Guide: Updating Veeam Backup f...

Build Numbers and Versions of Veeam Agent for Mac

This KB article lists all versions of Veeam Agent for Mac and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Mac , visit: Veeam Agent for Mac -- Current Version Download Page Veeam Agent for Mac -- What's New Current Version Version | Bui...

Build Numbers and Versions of Veeam Agent for IBM AIX

This KB article lists all versions of Veeam Agent for IBM AIX and their respective build numbers. For more information on downloading the latest version of Veeam Agent for IBM AIX , visit: Veeam Agent for IBM AIX -- Current Version Download Page Veeam Agent for IBM AIX -- What's New Current Versi...

Build Numbers and Versions of Veeam Recovery Orchestrator

This KB article lists all versions of Veeam Recovery Orchestrator and their respective build numbers. For more information on downloading the latest version of Veeam Recovery Orchestrator, visit: My Account Portal - Product Downloads Latest Downloads Page What's New in Veeam Recovery Orchestrator...

Build Numbers and Versions of Veeam ONE

This KB article lists all versions of Veeam ONE and their respective build numbers. For more information on downloading the latest version of Veeam ONE, visit: My Account Portal - Product Downloads Latest Downloads Page Veeam ONE -- What's New PDF Version | Build Number | Release Date | Release...

Build Numbers and Versions of Veeam Backup for Google Cloud

This KB article lists all versions of Veeam Backup for Google Cloud and their respective build numbers. For more information on deploying the latest version of Veeam Backup for Google Cloud , visit: Veeam Backup for Google Cloud User Guide: Deploying Backup Appliance Veeam Backup for Google Cloud...

Veeam Backup & Replication server does not have Virtual Machine Manager Administrator Console installed.

Challenge When attempting to add Microsoft Hyper-V Servers to Veeam Backup & Replication the following error is displayed: Veeam Backup & Replication server does not have Virtual Machine Manager Administrator Console installed. If you installed VMM Console while Veeam Backup & Replication UI was...

How to Disable Oracle Processing Without Disabling Application-Aware Processing

Purpose This article documents how to disable the processing of Oracle instances by Application-Aware Processing without disabling Application-Aware Processing processing for other applications running on the same machine. Solution Disable Oracle Processing for a VM Protected by Veeam Backup &...