Connector Install Failed - A clean install of the new Citrix Cloud Connector is required

Error during Connector install/setup: A clean install of the new Citrix Cloud Connector is required...

Connector Connectivity Check Tool Reporting unable to connect to messaging

When SSL decryption is enabled on certain proxies Ex: Barracuda, WebSense, some services may have trouble connecting to the platform...

Citrix Workspace App for Linux Security Update

A vulnerability has been identified in Citrix Workspace app for Linux that could result in a local user elevating their privilege level to root on the computer running Citrix Workspace app for Linux. The vulnerability has the following identifier: CVE ID| Description| Vulnerability Type|...

Copy paste for some data works with Citrix Receiver 14.x but NOT with Citrix Workspace app.

Post upgrade from Citrix Receiver 14.x to Citrix Workspace app, copy and paste no longer works for some data from the published application to local workstation. Some types of data for example simple text do work as expected, but other data doesn't like, Copy tables data and paste it to Excel at...

PVS and MCS Devices Cache Disk Quickly Consumed By NTFSDisableLastAccessUpdate

- A Citrix Provisioned VDI, both MCS and PVS provisioned devices may consume most of its available cache disk space soon after boot, with or without any user interaction. - A machine left unattended appears to be consuming cache disk space while Procmon and Resource Monitor do not show...

Copy & Paste of files is not working through RDP proxy session

Textual data can be copied through RDP session but copying a file is not working, paste icon is greyed out In the downloaded rdp file, only clipboard redirection is enabled, drive redirection is disabled redirectclipboard:i:1 redirectdrives:i:0...

Microsoft Edge browser extensions are not retained in Citrix user profile

Microsoft EDGE browser extensions are not being saved to the users' Citrix Profile Management user store folder...

Session launches fail with Workspace app 2112 for Windows

Some users experience a session launch failure with Workspace app 2112 for Windows. This may happen when administrators configure StoreFront customization for the field "ClientName" in default.ica...

Citrix ADC upgrade operations might cause login failure for local system user accounts

Any of the following Citrix ADC upgrade operations might cause login failure for local system user accounts: from Citrix ADC 13.0-83.x buildor later buildsto Citrix ADC 13.1-4.x build from Citrix ADC 12.1-63.x buildor later buildsto Citrix ADC 13.1-4.x build from Citrix ADC 12.1-63.x buildor late...

the PVS Target VMs cannot boot due to the following error message: --- Stop Code: SYSTEM THREAD EXCEPTION NOT HANDLED What Failed: CVhdMp.sys

The PVS Target VMs cannot boot due to the following error message: Stop Code: SYSTEM THREAD EXCEPTION NOT HANDLED What Failed: CVhdMp.sys...

User Profile Management is not saving bookmarks from Microsoft Edge browser

Edge browser bookmarks are not retained in user profile...

How to use vhd-util to Scan for Orphaned or Bad VHD Files

This article details how to use vhd-util to scan for Orphaned/Bad VHD Files. Requirements CLI connection to XenServer host, preferably through an SSH client Basic CLI command usage grep, less, tail LVM, EXT, or NFS storage type...

How to test an application without Citrix Virtual Apps using RDP Initial App

Sometimes an application does not work as desired when published as an application through Citrix Virtual Apps. In the diagnostic process, you might be asked to test the application without Citrix as an RDP Initial App...

Use Email based discovery for Workspace with Citrix Cloud

Before 2023 ======== Email based discovery can be used to add a Store to the Workspace, using the email address instead of the Store URL. We could do this for on-prem Stores, even with Gateway. The steps are provided here...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 3

Package name: xms10.14.0.10303.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10206.bin and xms10.14.0.10118.bin Date: December 2021 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install...

Vpn Plugin replacing destination IP with 0.0.0.0 for the 172.16.0.0/16 subnet - Spoofed IP to original IP.

ADC - While using VPN Plugin to access intranet resources, addresses for the subnet 172.16.0.0/16 are replaced by spoofed IP with a message similar to this: "Replaced the spoofed ip 172.16.10.10to original IP 0.0.0.0 in ICMP packet" And the traffic never reaches the destination...

Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 11

Package name: xms10.12.0.11103.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces: xms10.12.0.11004.bin, xms10.12.0.10917.bin, xms10.12.0.10818.bin, xms10.12.0.10714.bin, xms10.12.0.10613.bin, xms10.12.0.10539.bin, xms10.12.0.10417.bin, xms10.12.0.10324.bin,...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 6

Package name: xms10.13.0.10603.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and xms10.13.0.10129.bin Date: December 2021 Languages supported: English US Important notes about...

CWAL2109 on some thinclient will crash when enabled Adaptive audio.

1, Enabled Adaptive audio via citrix poicy. 2, Connect to desktop VDA with thinclient CWAL. 3, The process wfica on the thinclient will crash due to illegal instruction.ew...

Microsoft Security Update Validation Report December 2021

Microsoft’s December 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Diagnostic data to collect for Citrix Tech Support when a Citrix Browser App fails to launch

To find out what is going wrong when a Citrix browser app fails to launch, tech support needs: Decrypted Fiddler traces, the output from the terminal window, and Citrix Browser debug logs...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 2

Package name: xms10.14.0.10206.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10118.bin Date: December 2021 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install this and other updates to...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 5

Package name: xms10.13.0.10528.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and xms10.13.0.10129.bin Date: December 2021 Languages supported: English US Important notes about this update As a best...

Citrix ADC Deprecation of Web Interface on NetScaler (WIonNS) Feature

“From 12.1.63.22, 13.0.82.45 and 13.1.4.43 release, Web Interface on NetScaler WIonNS has been deprecated and sites using Citrix ADC’s Web Interface for accessing Citrix XenApp and Citrix XenDesktop applications need to move to Citrix StoreFront” The following configurations will be deprecated...

Citrix Security Advisory for CVE-2021-44228, CVE-2021-45046, CVE-2021-45105 and CVE-2021-44832.

Citrix is aware offourvulnerabilitiesaffectingApache Log4j2, threeof whichmayallowan attackertoexecute arbitrary code. Thesethreevulnerabilitieshavebeen given the followingidentifiers: CVE-2021-44228 CVE-2021-45046 CVE-2021-44832 Thefourthvulnerabilitymay allowan attackertocause a denial of...

Citrix Workspace App - Fresh install/Update operation of CWA App may result in delay for about 10 - 30 mins

CWA Windows app installer gets stuck/hung for an extended time during installation/Updation and eventually succeedsTypically after 10 - 30mins. Users might experience delays in the installer/upgrade workflow...

How to optimize the Web based Teams

How to optimize the Web based Teams?...

"Detect Receiver" is shown when launching Storefront URL from Edge or Chrome.

When launching Storefront URL from Edge or Chrome, "Detect Receiver" is shown. This issue doesn't happen within IE Browser...

Silent Command Line Upgrades of Workspace App without SelfService Fail Abruptly

Scenario: a command line installation of Workspace App where the/Silent parameter is used will simply stop within 30 seconds. This might occur during installations from the command line or through some management platform for example: SCCM, or BigFix or even Windows Active-Directory Group Policy...

"Cannot complete request" when connecting to SAML enabled store externally in Multi-Domain environment

"Cannot complete request" error with SAML enabled store in Multi-Domain environment Two-way Trust is added for the two domains where Infrastructure servers StoreFront, Federated Authentication Server, etc. are in Domain A and Users are in Domain B that is two different domains. Azure AD is the...

PVS - 1912 - Unable to boot TD. Error "Server [IP Address]:6930: vDisk file access permission denied."

Unable to boot Target Device. Error "Server IP Address:6930: vDisk file access permission denied."...

Secure Hub- Minimum required ciphers for connecting Xenmobile and NetScaler

Secure Hub- Minimum required ciphers for connecting Xenmobile and NetScaler...

How to add text message on Gateway logon page that AAA authentication enabled.

In AAA authentication profiled configured Gateway Virtual server, you may found the rewrite policy method to addsome texts on Netscaler Gateway logon page is no longer effective. This is because the portal layout mechanism is changed compared with basic authentication policy scenario. Before we g...

Storefront upgrade error : 'Storefront cannot be upgraded because the following folders are in use by another program'

Storefront cannot be upgraded because the following folders are in use by another program. Close the program and try again: C:\inetpub\wwwroot\Citrix\apps\AppData C:\inetpub\wwwroot\Citrix\appsAuth...

HSTS Missing From HTTPS Server (RFC 6797) for DDC servers

Security team running Nessus scans are reporting they are being notified of a finding on their controllers - HSTS Missing From HTTPS Server - Nessus Plugin ID 84502 which is a medium finding...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 1

Package name:xms10.14.0.10118.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces:None Date: November 2021 Languages supported:English US Important notes about this update As a best practice, Citrix recommends that you install this and other updates to ensure that you hav...

Permissions Required for Service Account to Reset Password of Target Device from PVS console

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Citrix Provisioning Services - Console Error During "Show Connected Devices"

While using the PVS console and right clicking on a PVS Server node to "show connected devices" or by right clicking on the vDisk and choosing "show usage" the console has been known to crash and not display the requested information. You may be presented with an error that the maximum size quota...

Configuring Citrix SSO on Citrix Gateway for Citrix Endpoint Management

Configuring Citrix SSO on Citrix Gateway for Citrix Endpoint Management For details on how to configure Citrix SSO device policies to achieve per app VPN, please check the below document https://docs.citrix.com/en-us/citrix-endpoint-management/policies/vpn-policy.html This support article covers...

Unable to create new machine using PVS console. - MAPI Error: Invalid or insufficient credentials. [Could not authenticate session. Check your access credentials and try again

When attempting to create a new machines or update existing ones, we get the errorUnable to create new machine using PVS console. - MAPI Error: Invalid or insufficient credentials. Could not authenticate session. Check your access credentials and try again...

Microsoft Security Update Validation Report November 2021

Microsoft’s November 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Citrix Workspace App: "An account is not configured. Please contact your administrator."

User sees a dialog box from Citrix Workspace: An account is not configured. Please contact your administrator...

Citrix Workspace app for Windows fails with "Your Apps are not Available at this Time"

Configurations for Citrix Workspace app for Windows and SSON apply correctly to registry, but on intiial logon attempt, user receives the error "Your apps are not available at this time."...

Microsoft Teams optimization not working for self-hosted Citrix Workspace app for Chrome OS users

Users who meet all below conditions use self-hosted/repackaged versions of Citrix Workspace app for Chrome OS from their own enterprise admin consoles AND have updated to Chrome OS Version 96 and above, AND have enabled Microsoft Teams optimization AND are onversion 2111 of Citrix Workspace app f...

Microsoft Teams calls do not connect with older versions of Citrix Workspace app for Chrome OS

Users who meet all 3 below conditions use versions of the Citrix Workspace app for Chrome OS 2110 and older update to Chrome OS Version 96 and above, AND have enabled Microsoft Teams optimization will see screen sharing/joining meetings/calls not connecting from Microsoft Teams within virtual...

Citrix Application Delivery Controller, Citrix Gateway, and Citrix SD-WAN WANOP Edition appliance Security Update

Vulnerabilities have been discovered in Citrix ADCformerlyknown asNetScaler ADC,Citrix Gateway formerlyknown asNetScaler Gateway,and Citrix SD-WAN WANOP Edition models 4000-WO, 4100-WO, 5000-WO, and 5100-WO.These vulnerabilities,if exploited,could result in the following security issues: CVE-ID|...

Update Custom Virtual Channels on Citrix Workspace app for Mac

macOS expects a unique UUID for every plug-in it loads in the latest build toolchain. Objective As an end-user, you can load Custom Virtual Channel VC SDK successfully after upgrading to Citrix Workspace app Mac 2110 or later. Background In Citrix Workspace app for Mac 2110, the developer build...

Understand Write Cache feature in Provisioning Services Server

Understand Write Cache feature in Provisioning Services Server...

MaxClient on Httpd

As highlighted athttps://support.citrix.com/article/CTX330728,it is possible for a malicious actor totemporarily disruptthe performance oftheManagementGUI, NitroAPI, and RPC communicationonCitrixADC, CitrixGateway, and Citrix SD-WAN WANOP Edition appliancesunlessthe appliancehas been...

How to manage unexpected volumes of logging in Citrix Hypervisor

In Citrix Hypervisor, the log partition can sometimes fill up with excessive logs. This article lists some ways to configure logging to decreasethe volume oflogs...