5332 matches found
Citrix DaaS: ICA Launch might fail because of Zone misconfiguration when Connectors are in LHC mode
Session Launch might fail because of Zone misconfiguration when Connectors are in LHC mode. The issue may occur if configured resources are in the Initial Zone. A Zone is equivalent to a resource location. When you create a resource location and install a Cloud Connector, a zone is automatically...
ADC-13.1-Rate limit gets hit unexpectedly when a rate limit identifier is used in different policies
When we invoke one rate limit identifier from different polices, the rate limit gets hit unexpectedly. The example config is as below: add stream selector IPURLSelector HTTP.REQ.URL CLIENT.IP.SRCadd ns limitIdentifier LIMITIPURL -threshold 3 -selectorName IPURLSelectoradd audit messageaction...
HTTPS access to NetScaler Console is failed after installing a new certificate
HTTPs access to NetScaler Console failed after installing a new certificate from GUI System -Administration -Install SSL Certificate in NetScaler Console...
NetScaler-13.1-Error "Not logged in" is displayed in console or SSH session to NetScaler
You may see error "Not logged in" displayed in the console session to NetScaler and you are not able to run any commands in this console session. Similar issue may also happen with SSH session to NetScaler...
Problem with the memory dump on MPX
Platform details exec: show ns hardware Platform: NSMPX-8900 8CPU+32GB+4F1X+6E1K+1E1K+1COL 8955 30010 Manufactured on: 8/7/2021 CPU: 2100MHZ Host Id: xxxxxxxx Serial no: xxxxxxxx Encoded serial no: xxxxxxxxxx Netscaler UUID: xxxxxxxxxxxx BMC Revision: 4.61 Pasting ns.log.2 output for cleaner logs...
Citrix Director Infrastructure Monitoring – License Server Connection status is not available
When admin checks Delivery Controller data in Citrix Director - Infrastructure Monitoring, the license server related information is not available. All other metrics are displayed correctly. License Server is configured correctly and there are no issues with licenses. CVAD Site is functioning...
Citrix Director Infrastructure Monitoring - Incorrect IIS Certificate Validity status
When admin checks Storefront metrics in Citrix Director under Infrastructure Monitoring, incorrect IIS Certificate Validity status is displayed. All other metrics are displayed correctly. Example: StoreFront Details: Storefront is configured with correct certificate and a certificate chain is...
Browser is prompted to install Citrix Workspace lite.
Receiving prompt to install Citrix Workspace lite when accessing store URL When accessing workspace we see that as Citrix workspace lite However, the installed app is Citrix Workspace app...
NetScaler: FQDN based service is Down
FQDN based service is not coming UP and showing Server State as DOWN The Monitor status might be "Domain name not resolved" But from CLI, if you tried to resolve the hostname it might show the response...
NetScaler 14.1 - STA server marked down
STA server status is Down on Gateway vserver though it is reachable from the NetScaler...
NetScaler-How to return a customized error page when the LB is Out Of Service
How to return a customized error page when the LB is Out Of Service in NetScaler...
NetScaler-13.1-EPA scan failed with "Error while parsing client security configuration"
EPA scan failed with "Error while parsing client security configuration" in EPA log. ---------------------------- 2025-02-19 09:03:50.706 | 21708 | DEBUG | D | PRE AUTH EPA | token: |^M 2025-02-19 09:03:50.706 | 21708 | DEBUG | D | PRE AUTH EPA | Policy MACADDRanyofF8BXXXXXX28A returned 2004 |^M...
NetScaler-13.1-How to remove the "Server" header in the response with rewrite policy
How to remove the "Server" header in the response which exposes the server type information...
DaaS - Change master image it fails with "ProvisioningTaskError"
Unable to update DaaS Machine Catalog - Access Machine Catalog "Change master image" it fails with "ProvisioningTaskError" ErrorMessage - HandleExplicitStorage Failed Error retrieving item from path ""...
NetScaler Gateway-13.1-Launching ICA session got stuck with client authentication enabled
You may stuck at the ICA session launching process when you enable client authentication in Gateway virtual server...
NetScaler-13.1-How to implement authorization policy for Oauth user groups
In Oauth response, the user groups can be carried in the response with customized field. However, we can't relate the string of group to the group attribute of the user. We may have question for how to apply authorization policy for Oauth user groups. In this example, the default authorization...
Session Freeze Randomly During a Teams Video Call
A User's Session may freeze for around 5-10 Seconds while participating in a Teams call with multiple participants with Simulcast enabled. The session will show no issues after rejoining the call after the initial freeze...
ADC-13.1-How to support multiple domain SSO to StoreFront with user "distinguishedName" attribute
How to support multiple domain SSO to StoreFront from NetScaler with user "distinguishedName" attribute...
SAML URL monitor to login.microsoftonline.com is down
Continuous error logs on the Netscaler dashboard as below "8699 77 PPE-0 DBSMonServiceBindinglogin.microsoftonline.com:443tcp-defaultvpndbssvc1339998057: DOWN; Last response: Failure - Time out during TCP connection establishment stage"...
After updating MCS Catalog no changes are made to the VMs in the catalog
MCS catalog can be updated with a new master image with no errors. Howver when the VMs are rebooted from the DAAS console the VMS are not updated with the new image...
DaaS-Hosting-Failed to update the master image associated with the provisioning scheme.
While changing Master Image in AWS throwing an error "Failed to update the master image associated with the provisioning scheme." Export of error details: Transaction ID: xxxxxxxxxxxxxxxxx Action Name: MCUpdateMachineCatalog Exception: StudioErrorId : ProvisioningTaskError ErrorCategory :...
Citrix Session Printers are not mapped after logon
Unable to connect the printer from user end. Session printers are not mapped with following event in the Application event log: Event id: 1105 Cloud not add printer connection to printer \\, for the user username. Error condition is: The Printer name is invalid...
FIDO2 Authentication Does Not Work With Webpages Opened Using Microsoft Edge
Users are not able to Authenticate to a website that requires FIDO2 Authentication using a Yubikey when using Edge on VDA Devices. The users are constantly prompted to select a Smartcard device. The same users are able to Authenticate onto the same website using Chrome or Firefox inside the same...
XenServer - How to change the management IP addresses of all hosts in the pool
This article describes how to change the management IP address of all hosts in the pool...
Cloud Netscaler console security advisory scan stuck on In Progress
Trying to run the security advisory scan from cloud.com but the scan and it looks like the previous three scans are not completing, It is stuck on "In Progress."...
[Netscaler] Nitro API: Intermittent Incomplete /nitro/v1/config/rnat Responses
You might observe less data than expected in the response from NetScaler when calling the Nitro API /nitro/v1/config/rnat under the following conditions: NetScaler versions before 13.1 Build 53.24 NetScaler versions before 14.1 Build 21.57 Simultaneous 'show' calls are made from different session...
Citrix Workspace App for Windows crash due to .NET 9.0.5
If you have any Current Release of Citrix Workspace App 2409.10 or higher, or LTSR version 2402 CU3 or higher and .NET Desktop Runtime 9.0.5 installed, receiver.exe could crash post session launch. Post crash, the systray icon would show up only two options - Open and Exit...
Agent is not appraising the disk space
ADM Agent Disk Space gets full sporadically, and due to which the ADM Agent goes Down...
[NetScaler] Disabled Interface Tx Laser Remains On After Reboot on MPX
You may observe that when an interface on a NetScaler MPX is disabled, and a user subsequently performs a reboot, the transmit Tx laser for that interface might not power off as intended. This can lead to the peer switch detecting the NetScaler's disabled interface as still being UP...
ADC13.1-How to use a data set to evaluate or check the IP address in the X-Forwarded-For header
This article describes how to use a data set to evaluate or check the IP address in the X-Forwarded-For header...
Updating MCS catalog fails with error FailedToUnregisterMasterImageFromMdm
Error updating an MCS catalog in Citrix DAAS Action Name: MCCreateMachineCatalogInitialzation Exception: StudioErrorId : ProvisioningTaskError ErrorCategory : NotSpecified TaskState : FailedToUnregisterMasterImageFromMdm TaskStateInformation : Terminated ErrorId :...
[NetScaler] MPX LCD Display: Understanding Port Status Indicators
This article explains the meaning of the characters/icons shown on the NetScaler MPX LCD display...
XenServer and Citrix Hypervisor Security Update for CVE-2025-27462, CVE-2025-27463, CVE-2025-27464
Description of Problem Issues have been identified in the XenServer VM Tools for Windows that allow an attacker who has the ability to execute arbitrary unprivileged code within a guest Windows VM to compromise that same VM. This issue affects Windows VMs running on either XenServer 8.4 and Citri...
NetScaler Console -14.1 43.50: Scheduled 2 stage upgrade fails for NetScaler in HA.
Upgrade Jobs fails for NetScaler when we configure scheduled 2 stage upgrade process from NetScaler Console. The jobs seem to create several subtasks that are failing. It completes upgrade on 1 NetScaler but does not upgrade the second one. This happens after upgrading the NetScaler Console to...
[NetScaler-Responder] Responder policy lead to Client "ERR_TOO_MANY_REDIRECTS"
You may want to redirect clients to a backend server's error page if a specific condition is met. The error page is hosted by the same vServer's backend service. You may configure the responder policy like below: add responder action RespErrorPageAct redirect ""/path/to/errorpage.html""...
CVAD 2402 - Citrix Storefront SSO failed after change the Base URL
After the customer modified the Base URL setting to use a different hostname, single sign-on SSO functionality stopped working for all users across the environment. However, when the Base URL is reverted back to the original hostname of the StoreFront server, single sign-on resumes normal operati...
CVAD2203 - MCS catalog update failure with error "Machine <MasterImageVM> is not found"
MCS catalog update failure - Error - Machine is not found Terminating Error: An error occurred while publishing the image. Stack Trace: at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.ThrowOnTerminatingErrorSdkProvisioningSchemeAction...
Citrix Licensing - Cannot connect to the license server with error id "XDDS:796F2703"
Citrix Studio cannot connect to the License Server 11.17.2 build 51000. It reports "certificate is not trusted or valid" with Error Id: XDDS:796F2703...
User SID is displayed in Workspace UI after sign-in through SAML authentication
In the use case of SAML using Azure AD and AD identities for Workspace authentication, when end user sign-in Citrix Workspace, Workspace UI just shows a Security Identifier SID, instead of the user’s display name...
Citrix Workspace App - RemotePC ICA session freezes intermittently
Users may experience a session freezing issue while working on the ICA session to Remote PC. They may also see black screen on the console of the Remote PC with unresponsive keyboard and mouse after disconnecting from the ICA connection. The machine can be recovered only by rebooting the Remote P...
Profile Management VHDX auto expansion doesn't work CompactVHDIterations set to 1
Citrix profile Manager is configured with profile containers with the entire profile contained in the container Profile container auto-expansion is enabled Profile container VHD compression is also enabled The number of logoffs to trigger VHD disk compaction is configured to 1 Under the above...
Resource has no available templates defined that are fully accessible by all hosts
When using the Citrx Virtual Desktop Setup Wizard in PVS to create a catalog, you get an error after choosing a host resource. Error : Resource has no available templates defined that are fully accessible by all hosts...
NetScaler HA sync on AWS fails when using Policy Based Routing (PBR)
HA sync between Primary NetScaler node and Secondary NetScaler node will fail when Policy Based Routing is configured, when NetScaler is hosted on Amazon Web Services AWS...
Citrix PVS Console and Server Not Visible to Other Admins After Installed via CLI
After installing the Citrix Provisioning Services PVS Console and server version 2402 CU2 on a Windows Server 2019 machine using command line, the application is only visible to the user who performed the installation. Other administrators logging into the same server do not see the Citrix PVS...
There are no apps and desktops available to you at this time [Incomplete DDC Certificate Update]
Storefront: There are no apps and desktops available to you at this time - Event logs ID: 4012: None of the Citrix XML Services configured for farm are in the list of active services, so none were contacted...
NetScaler Gateway - App launch failure Error: "Session reconnection timeout"
Users attempts to launch an application externally via NetScaler Gateway and observed the below error Application launch fails consistently and the behavior is same with both web browser and the Citrix Workspace Application...
When Elastic layers are assigned to VDAs they may fail to attach if VDA's are launched from shutdown
Elastic layers intermittently fail to attach during session launch. Layers are assigned to VDAs not users Ulayersvc logs show the different group membership is determined during each launch Working: ActiveDirectoryInfoService: Machine Group SIDs: test\Domain Computers, test\group1, test\group2...
GACS - App Configuration settings not being applied to HTML5 Client
App Configuration service GACS settings to disable options in the Toolbar for HTML5 client are not applied...
ELM 2409 || SMB share not working after ELM upgrade from 2403 to 2409
After migrating to new release and upgrading to version 2409 the SMB share is not longer connecting, this appears to be causing lots of crashfiles to generate which overt he week caused the applayering platform to stop functioning all together until the crash files were cleared...