How to Collect SSR for Citrix Insight Services (CIS) Using the CLI in Citrix Hypervisor 8.2 CU1

How to Collect Data for Citrix Insight Service CIS using the CLI in Citrix Hypervisor 8.2 CU1 and later without the use of XenCenter...

Unable to propagate the changes and the configuration replication service crashes at the server.

Under certain circumstances, StoreFront may be unable to propagate the changes between servers and the configuration replication service may experience a crash...

Reconnect to only disconnected sessions in Storefront

work space control config on SF to only connect to disconnected sessions similar to WI...

Active Directory functional level 2012 Support in PVS

PVS 7.6+- It is not specifically stated in the System Requirements for PVS: http://docs.citrix.com/en-us/provisioning/7-6/pvs-requirements.html, but it is supported. When deploying XenDesktop/XenApp 7.6 in your environment and using PVS 7.6 as a means of provisioning, settingthe Functional Level ...

Citrix Receiver on the Internal Network fails to connect to a Store when Remote Access enabled

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Under certain circumstances, while trying to access from a client in the internal network to a...

How to Control Receiver Self-Service.exe Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information How to control or configure Receiver Self-Service.exe launching or refresh time. SelfServicePlugin runs...

How to Prevent Secure Hub Uninstallation on Android and iOS Devices

This article describes different methods torestrict the Secure Hubapp removal from the enrolled device...

Automatically connect to disconnected session after logon storefront

Automatically connect to disconnected session after logon storefront due to workspace issue...

How to Configure Local Access for HTML5x Using Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to configure local access using Citrix Receiver for HTML5 1.0. Note : The...

Failed to convert vdisk with error message "BNIStack failed, network stack could not be initialized"

Target device unable to startup with error "BNIStack failed, network stack could not be initialized"...

How to Use Middle Button Paste Between Linux VDA and Linux Receiver

Windows doesn’t support middle button paste while Linux supports this function. In Linux Receiver, we have option to support middle button past in Windows VDA which is enabled by default. Middle button paste doesn’t work correctly between Linux VDA and Linux Receiver by default settings...

How to Configure a Store Using PowerShell

This article lists and explains the commands to create and configure a store using PowerShell...

How to Manage RAID Disk Allocation on NetScaler SDX 14000/15000/16000/25000/26000 Series Platforms

NetScaler SDX 14000, 15000,16000, 25000 and 26000 series of platforms support RAID managed by the software. Multiple disks provide not only performance gains, but also enhanced reliability. Reliability is especially important for a NetScaler SDX appliance, because the appliance hosts a large numb...

Changing delivery group icons with storefront 3.0 or above in the environment.

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How content-length of a HTTP response is handled when rewrite is in use on NetScaler

When using rewrite policy with priority 120 on NetScaler it can be noticed that Content-Length header is misspelled in the response. To alter this behavior we can use another rewrite policywith priority 100 that has an action that can never be true. Note: Priority 120 and 100 is taken as examples...

Unable to Propagate Changes After Upgrade from StoreFront 3.5 to 3.6

Unable to propagate changes after upgrade from StoreFront 3.5 to 3.6. Log Name: Citrix Delivery Services Source: Citrix Configuration Replication Service Date: 6/27/2016 9:39:26 AM Event ID: 19 Task Category: 2801 Level: Error Keywords: Classic User: N/A Computer: XXXXX.XXXXX.XXXXX Description:...

Smart Card Authentication Fails with HTTP Error 403 Forbidden

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Provisioning Services: Support Statement for Multiple PVS Farms pointing to different Databases in one Subnet

Question: Can we boot targets using PXE boot in Subnet where we have 2 PVSServer in 2 different farms pointing to different database? Answer: This is not supported because when targets boot using PXE services, it broadcasts a packet and if it contacts a PVS Server which does not have entry for...

Propagation Fails with error "Failed to get the end status of the server configuration update."

"Failed to get the end status of the server configuration update." "Failure to notify of configuration update." "An erorr occurred running the command : 'Add-DSFeatureInstances'...

How to Export and Import StoreFront Subscription Database on StoreFront 3.6

This article explains how to export and import a StoreFront subscription database on Storefront 3.6. Background The previous versions of StoreFront had different commands to export and import a StoreFront subscription database. The previous commands are now obsolete. The following is the previous...

FAQ: Can the Store Name be Renamed on StoreFront?

Q: Can the store name be renamed on StoreFront? A : Renaming the StoreFront Store name is not supported. To workaround this issue create a new Store. Note : It is also not recommended to delete the Default Store.There have been issues reported with authentication when the default store is deleted...

How to change the XenServer Pool master role from XenServer Console

In certain situation like Master server becoming unresponsive, we may need to changethe XenServer Pool master role. This article illustrates how to perform that from XenServer Console...

Error: "Failed, curl response = Couldn't connect to server. Could not connect to database"

After rebooting the XenMobile Server or configuring database, we see the error on CLI: "Failed, curl response = couldn't connect to server. Could not connect to database"...

Error: "Access to your company network is not currently available"

The following error is displayed when attempting to enroll a device or launching an application: "Access to your companynetwork is not currently available"...

Office 365 Activation Error: Cannot Verify the License Currently Installed for This Product

Office 365 2016 Activation with error: Cannot verify the license currently installed for this product...

How disk space /var is allocated for VPX provisioned on SDX

The objective of this article is to explain how the disk space is allocated for VPX provisioned on SDX appliance...

How to renew or request an SSL Certificate in Citrix Endpoint Management (XenMobile) Server

This article describes how to request or renew an SSL certificatefor Citrix Endpoint Management XenMobile Server...

Unable to Delete NTUSER.DAT* Files When a User Logs off

Occasionally, when Delete Locally Cached Profiles on logoff policy is enabled on Windows 10 Redstone, or on Windows Server 2016, NTUSER.DAT files cannot be deleted when a user logs off...

Error: "Cannot Start App. Please contact your help desk." When Launching App Through Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The following error is displayed when launching app through Receiver: Cannot Start App. Please conta...

Error: "SHTP0003: A required parameter is missing. User or Password missing" on Secure Hub

We have a XenMobile environment and we can enroll iOS devices and deploy applications successfully. However, when we use an Android device, the enrollment completes successfully, but applications will not install. On the Android device the applications are greyed out with a spinner and there is a...

Error: "Profile Installation Failed" When Enrolling Apple DEP Devices

Apple DEP device fails to enroll with the following error: Profile Installation Failed XenMobile logs show "Enrollment authentication failed: User lacks permission to enroll"...

How to Configure Default Device Access Behavior of Workspace app for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149for more information. Citrix Virtual Apps and Desktops, formerly XenDesktop, fits the enterprise need to bring both VDI and...

How to debug Citrix Gateway connector logs (XNC)

In order to determine an issue with Citrix Gateway connector formerly known as XNC, we would need to enable debug logging...

Unable to Delete Resources: There is currently an active background action

When attempting to delete hosting infrastructure either a Connection or Resources fromCitrix Studio, the following message appears: "Resources "Local storage" cannot be deleted because they are being used by the following Machine Catalogs and/or background actions:..." Background To avoid...

FAQ: Rooted\Jailbroken Device Detection in XenMobile MAM Only Mode

Q: Can devices in XenMobile MAM only mode detect rooted\jailbroken devices? A : The jailbreak flag which is present on the XenMobile server console which shows whether a device is jailbroken or not is only supported when the device is enrolled to MDM. The jailbreak flag is set by MDM and not by M...

Supported Architectures Between NetScaler and XenMobile Server

This article has information on supported architectures between NetScaler and XenMobile Server. Note : You should choose between HTTPS or HTTP no mix and match supported. HTTPS Deployment Type| NetScaler Load Balancing Method| SSL Re-encryption| XenMobile Server Port ---|---|---|--- MDM| SSL...

Error: "Power State Unknown" "CDS_EVENT_HOSTING_FAILED_POWER_ACTION" in XenDesktop

Machines in Desktop Studio or Desktop Director display a Power State of Unknown. CDSEVENTHOSTINGFAILEDPOWERACTION The Citrix Broker Service detected that power action '%1' on virtual machine '%2' failed. This problem is most likely due to a host issue. Check that the configuration of the virtual...

How to Find dom-id or Domain ID of Virtual Machines Running On XenServer

Note : Domain ID or domid is only for Running VMs or Booting VMs. A VM which is powered off will not have a domid of its own Run the following command to obtain the domain ID of a particular VM running on XenServer. xllist | grep -i "VMNAME" OR listdomains | grep -i VMUUID In the above case , the...

Storefront 3.5 - Error: There are no apps or desktops available for you at this time

Storefront 3.5 - Unable to get any desktop show up using the URL of storefront...

"not a PRIVILEGE users" while accessing internal web link through XenMobile

On XenMobile 10 internal websites are published as web link . Proxy is configured in the environment and traffic policies are added on the NetScaler Gateway . Customer wants to send external traffic to go through proxy and skip the internal websites from going through the same. When users are...

How to Secure ICA Connection to VDA using SSL

To secure the ICA connection to VDA using SSL...

Citrix Provisioning Services : BSOD "NETWORK_BOOT_DUPLICATE_ADDRESS

Intermittent Blue Screen on Target Devices with an error NETWORKBOOTDUPLICATEADDRESS. The error was present using both PXE & BDM ISO...

How to configure XenMobile to use multiple domain suffix in LDAP config

Enroll devices using alternate upn suffix and configure Citrix Endpoint Management to use a domain suffix for authentication. Refer to Citrix documentation - Citrix Gateway and Endpoint Management...

ICA file returns STA information instead of IP address for direct access to storefront.

ICA file giving STA information instead of IP address for direct access to storefront...

How to Export and Install an SSL Certificate for StoreFront to Use HTTPS

This article explains how to export your existing SSL certificate, import the certificate to another StoreFront server, bind the certificate to Internet Information Services IIS, and configure StoreFront for HTTPS connections. This article assumes the following typical scenarios: You have created...

How to launch applications Using Windows 10 Edge Browser

Launch applications using Windows 10 Edge Browser...

How to Export a VDISK with Versions

Export existing vDisk from PVS vDisk Store and import as a new vDisk...

Director not Showing the Licensing Status due to a Configuration Error

Unable to view license status in XenDesktop Director with error "Cannot retrieve the data. Data source unresponsive due to a configuration error. View Director server event logs for further information. " The event log on the Director server has the following error: Log Name: Application Source:...

NTLM Authentication on NetScaler

With the release of NetScaler 11 build 64.34, the requirements and configuration for NTLM authentication have changed. It is a common use case to authenticate using Kerberos when users are internal on the network but for external users who cannot reach Active Directory, we fallback to NTLM. The...

Unable to Communicate With Hypervisor When Using XenDesktop Setup Wizard

Unable to Communicate with Hypervisor when using XenDesktop Setup Wizard. Logs display, "object reference not set to instance of an object" When running XenDesktop Setup Wizard, error states, "cannot connect to hypervisor" Logs shows an error when checking a particular hosting unit. Checked Host...