5310 matches found
Common issues when trying to access Citrix Cloud Admin Portal
When trying to access the Citrix cloud portal as an administrator you may encounter issues if the account has not been properly onboarded or configured. Symptoms "Unable to process your request" on Citrix Cloud Portal Display of FAKE FAKE under orgID after login Receiving "Sorry, that link isn't...
SSL Error 76: "The security certificate was revoked" When Launching an Application Using NetScaler Gateway
When launching an application using NetScaler Gateway, you receive the following error message: "SSL Error 76: The security certificate "FQDN" serial number XXXXXXXXXXXXX was revoked by "CAName". Reason: REASONFORREVOKING"...
Workspace App 1912.1000 - Workspace App Update removes user created shortcuts from Desktop
Consider the following scenario: Users have created shortcuts of published applications manually on their Desktop and have also pinned it to the task bar. When the Receiver is upgraded from 4.9.6001 to Workspace App for Windows 1912 or 2006, on the first launch of a published app, the shortcuts...
Citrix Provisioning Services Boot Degradation With Cylance Protect
1. Target Device TD boot times increase when Cylance Protect 2.1 is installed within the vDisk. The boot delay is after the OS has been delivered to the Target Device and is now resident in RAM. This is after our Target has transitioned from Single IO to Multi IO mode in a BIOS based TD...
How to check the number of registered service instances per FMA service
This article is intended for use when troubleshooting issues related to missing service instances of any Citrix FMA service with Central configuration service. All the FMA services have to registered with the Central configuration service for a CVAD site to function properly...
Threat Advisory - DTLS Amplification Distributed Denial of Service Attack on Citrix ADC and Citrix Gateway
Threat Information Citrix is aware of a DDoS attack pattern impacting Citrix ADCand Citrix Gateway. As part of this attack, an attacker or bots can overwhelm the Citrix ADCDTLS network throughput, potentially leading to outbound bandwidth exhaustion. The effect of this attack appears to be more...
Citrix Access Gateway - Logout script configured with UNC path is failed to execute with an error 2 upon logging off from VPN plugin
In the below VPN log snppet, we can see that the Proxy Server configuration and Logout Script configured are pushed once the user has established the VPN session. Once the user has logged out from VPN plugin, the Logout script should get executed and clear the proxy server configuration from...
Auto-Update Fails with Citrix Workspace App 2012 for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Automatic updates from Citrix Workspace app 2012 for Windows fails with the error "Could not load fi...
Cannot Complete Your Request Error only occurs to certain users connecting from ADC with Azure MFA over to Storefront
Certain users are receiving Cannot Complete Your Request Error when accessing site via ADC url and after entering their Azure MFA credentials and user is redirected to Storefront's URL, then the error is observed. On the Storefront Server we see the following Event: Log Name: Citrix Delivery...
Citrix Hypervisor Security Update
Description of Problem Several security issues have been identified that, collectively, may allow privileged code running in a guest VM to compromise the host or cause a denial of service. These vulnerabilities have the following identifiers: CVE ID| Description| Vulnerability Type| Pre-condition...
Drag and then drop files between a Citrix session and a local endpoint
Citrix now supports Dragging and then dropping files between a Citrix session and a local endpoint. You can drag and then drop files, groups of files, directories, groups of directories, or a combination of files and directories to and from the same client on the session. This ability applies to ...
VPX on SDX 22000 - 12.1 build 55.18 - SSL card going down due to unsupported ECDSA ECC Curves
SSL card on primary and secondary devices are showing failed and then both devices have become secondary. In thenewnslog , the countersslerrcardstatusdown will get incremented. In the packet trace, you can see the Client certificate with ECDSA ECC Curve 224...
Unable to boot the target device when vDisk is not replicated to all the Provisioning Service servers
The target device fails to startwhen vDisk is not replicated across all the servers. The target device freezesat "connecting to provisioning services"...
After StoreFront upgrade server groups can no longer propagate changes.
Post upgrade of StoreFront component, propagation fails with below event on Initiating server: Event id 31. An error has occurred during the all server configuration update process. Citrix.DeliveryServices.ConfigurationReplication.Exceptions.ServerUpdateConfigurationException,...
Error Message Connection to "ip address" has been lost. Please check your network and try again.
When launch app from ADC on Linux workspace app, it shows below error: Connection to "192... - NETWORK" has been lost. Please check your network and try again...
Citrix Secure Mail for Android Security Update
Description of Problem Vulnerabilities have been discovered in CitrixSecure Mailfor Androidthatcould allowunauthorisedaccessto datawithinCitrix Secure Mail. These vulnerabilities have the following identifiers: CVE ID| Description| Vulnerability Type| Pre-conditions ---|---|---|--- CVE-2020-8274|...
How to collect logs for Citrix Workspace App for Windows
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes the steps for collecting logs and key data from Citrix Workspace app for Windows...
Error: “No response received for successful send. Error number 0xA0070002”
In environments where large amount of vDisk are being managed in a single physical location for vDisk stores shared by multiple Sites, or in a environment where there are large number of vDisk that are not imported in the vDisk store, but they are kept in physical vDisk store, attempt to import a...
"You cannot logon to the specified server" error when login to Storefront server.
Only certain users cannot log on to storefront. Following events can be seen on the storefront server : Security events logs : Event 4625, Microsoft Window security auditing Failure Information : Failure Reason : User not allowed to logon at this computer. Status : 0xC000006E Citrix Delivery...
Citrix Workspace App for Android Facing Session Disconnection After Few Minutes of Inactivity
After few minutes of user session being inactive on CWA for Android, they see the below error: "We were unable to connect to the server. We were unable to tunnel through the proxy. " This can be seen about 3-4 minutes after the user device enter lock screen. The lock screen can happen either...
ADM - Failed to allocate requested capacity for MPX/SDX or VPX to create in SDX
When multiple pool of licenses Bandwidth/instance are purchased at different points in time, the Service agreement SA date and expiration date are different, causing each pool of licenses to be recognized as separate on Citrix ADM, instead of one combined pool of licenses. This sometimes may caus...
Published application launches twice when application clicked only once
When launching a published application through Internet Explorer, the published application starts twice when the application was clicked only once. The first instance will be successful and then wfshell calls another instance of the application...
SSL VPN : Intranet Applications connectivity break on port 3389 and port 22 after upgrade
After Update to 64.35 the SSL Client send TCP FIN ACK to the Server. This problem is not reported on 13.0.58.32, 13.0.61.48. There is no issue with accessing the Intranet Applications. 13.0.64.35, and 13.0.67.39, the connectivity to port 3389 and port 22 breaks...
Citrix Hypervisor Security Update
Description of Problem A security issue has been identified that may allow privileged code running in a guest VM to compromise the host. This issue is limited to only those guest VMs where the host administrator has explicitly assigned a PCI passthrough device to the guest VM. The issue has the...
Updates to XenIface Windows I/O driver - For Citrix Hypervisor and XenServer
Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenIface are the latest that are available through Windows Automatic...
Updates to XenNet Windows I/O driver - For Citrix Hypervisor and XenServer
Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenNet are the latest that are available through Windows Automatic...
Updates to XenBus Windows I/O driver - For Citrix Hypervisor and XenServer
Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest versions The following versions of XenBus are the latest that are available through Windows Automatic...
Updates to XenVIF Windows I/O driver - For Citrix Hypervisor and XenServer
Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenVIF are the latest that are available through Windows Automatic...
Updates to XenVBD Windows I/O driver - For Citrix Hypervisor and XenServer
Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenVBD are the latest that are available through Windows Automatic...
Hotfix XS81E002 - For Citrix Hypervisor 8.1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.1. Note: Ensure that you use XenCenter 8.1.2 or later to install this hotfix. The latest version of XenCenter is available from theCitrix Hypervisor Download site. Information About this Hotfix Component|...
Hotfix XS80E009 - For Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX266932 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Hotfix XS80E002 for Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX256725 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Hotfix XS80E014 - For Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX280451 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Note: This hotfix is available only to customers on theCustomer...
XenCenter 8.1.2 - For Citrix Hypervisor 8.1
Who Should Install This Update? This XenCenter update is for customers who use XenCenter as the management console for Citrix Hypervisor 8.1.0 or an earlier CR. It constitutes the following deliverable: File Name| XenCenter.msi ---|--- Description| This file updates the XenCenter installation on...
Hotfix XS82E008 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX284874 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Hotfix XS80E003 - For Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Jul 24,...
Hotfix XS82E004 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| None Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Oct 13, 2020...
Hotfix XS82E003 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX280451 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Driver Disk for Cisco enic 4.0.0.11 - For Citrix Hypervisor 8.x CR
Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Version ---|--- enic| 4.0.0.11 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...
Driver Disk for Cisco fnic 2.0.0.59 - For Citrix Hypervisor 8.x CR
Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Version ---|--- fnic| 2.0.0.59 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...
Driver Disk for Qlogic qede 8.30.13.0 - For XenServer 7.x CR
Who Should Install this Driver Disk? Customers running a Citrix XenServer 7.x. Current Release who use qlogic's qede driver and wish to use the latest version of the following: Driver Module| Version ---|--- qede| 8.30.13.0 Issues Resolved In this Driver Disk Includes general enhancements and bug...
Driver Disk for LSI megaraid sas 07.701.18.00+rc1 - For XenServer 7.x CR
Who Should Install this Driver Disk? Customers running a Citrix XenServer 7.x Current Release who use LSI's megaraid-sas driver and wish to use the latest version of the following: Driver Module| Version ---|--- megaraid-sas| 07.701.18.00+rc1 Issues Resolved In this Driver Disk Includes general...
Citrix Endpoint Management (aka XenMobile Server) 10.10.0 Rolling Patch 6
Package name:xms10.10.0.10607.bin For: XenMobile Server 10.10.0 Deployment type: On-premises only Replaces:xms10.10.0.10502.bin, xms10.10.0.10403.bin, xms10.10.0.10305.bin, xms10.10.0.10202.bin, and xms10.10.0.10103.bin Date:July, 2020 Languages supported:English US Readme version:1.00 Readme...
Driver Disk for Intel i40e 2.0.23 - For XenServer 7.x CR
Who Should Install this Driver Disk? Customers running a Citrix XenServer 7.x Current Release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Version ---|--- i40e| 2.0.23 Issues Resolved In this Driver Disk Includes general enhancements and bug fixe...
Hotfix XS82E001 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX277456 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Enable mitigations for CVE-2018-12207
Depending on your hardware, your Citrix Hypervisor or XenServer installation may be affected by the security issue with the identifierCVE-2018-12207. Citrix provides the following hotfixes to mitigate this issue: XS70E075, XS71ECU2024, XS76E012,XS80E008. For more information, seeCitrix Hypervisor...
Driver Disk for Qlogic netxtreme2 7.14.71.1 - For Citrix Hypervisor 8.x CR
Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Qlogic's netxtreme2 driver and wish to use the latest version of the following: Driver Module| Version ---|--- bnx2| 2.2.5z bnx2fc| 2.12.13 bnx2i| 2.11.25.0 bnx2x| 1.715.4.2 cnic| 2.5.21a Issues Resolve...
Driver Disk for Broadcom megaraid sas 07.706.03.00 - For XenServer 7.x CR
Who Should Install this Driver Disk? Customers running a Citrix XenServer Current Release 7.2 or later who use Broadcom's megaraidsas driver and wish to use the latest version of the following: Driver Module| Version ---|--- megaraidsas| 07.706.03.00 Issues Resolved In this Driver Disk Includes...
Citrix Endpoint Management (aka XenMobile Server) 10.9.0 Rolling Patch 5
Package name:xms10.9.0.10507.bin For: XenMobile Server 10.9.0 Deployment type: On-premises only Replaces:xms10.9.0.10405.bin, xms10.9.0.10303.bin, xms10.9.0.10204.bin, xms10.9.0.10105.bin Date:July, 2020 Languages supported:English US Readme version:1.00 Readme Revision History Version| Date|...
Updates to XenServer VM Tools for Windows - For XenServer and Citrix Hypervisor
Who Should Read This Article? This information is for customers using all supported version of XenServer and Citrix Hypervisor who have the XenServer VM Tools formerly Citrix VM Tools for Windows installed on their Windows VMs. Latest version The following version of XenServer VM Tools for Window...