How to properly bind WEM agent machines with WEM broker server on a first time setup

This article explains how to properly bind the WEM agent machines to the WEM broker server on a first time setup of the Citrix Workspace Environment Management product...

WEM 4.6 Agents cannot communicate over External Trust

WEM Broker and WEM Agent are in different domains in different forests, A two-way External trust exists between these two domains. WEM Agents are unable to establish a connection to the WEM broker, they are not listed in the WEM console Administration Agents The WEM infrastructure debug log shows...

When refreshing the WEM Agent, existing Start Menu items not defined through a WEM application assignment are not being deleted automatically.

When refreshing the WEM Agent, existing Start Menu items not defined through a WEM application assignment are not being deleted automatically...

External Tasks Not Working in WEM

Configured Filters are not processed and scripts added to external tasks are not running...

Citrix UPM + WEM - Google Chrome does not remember user login data

Google Chrome does not remember user login data with any website. Every time users launch Google Chrome in a new Desktop session, they have to type their username even after have enabled the Remember Me option...

Error : "An error occurred while building your environment...". Synchronization State of WEM Agents Has a Red "X"

After upgrading WEM from 4.2 to 4.4, WEM agents are failing to connect to the WEM server with the following error: "An error occurred while building your environment. Agent processing will now stop. Please contact your Administrator." Issue only occurs when connections are going through Load...

WEM 4.5 - Users are not Getting Desktop Icons Assigned from WEM

Users are not getting Desktop icons assigned from WEM. Icons should be copied to the user's Desktop from a shared folder as per Action/Assignment configured from WEM server...

After Upgrade to WEM 4.6 agents not getting configurations with error: Agent (Agent name) is not bound to any configuration set

Upgrade WEM environment from 4.5 to 4.6. After upgrading, WEM agents are randomly reported with the following different status under Administration Agents Registrations: "Agent is bound to multiple configuration sets." Then the same agents are reported with the following status: "Agent is not be...

WEM Agents showing random incorrect bindings

Agents are showing as bound to multiple config sets, bound multiple times to the same set, or to none at all...

WEM Admin console error: "A valid license server with appropriate licenses needs to be configured"

When attempting to connect to infrastructure services using the WEM Administration Console, the following error is seen: A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management...

Error shown on the WEM Agents: "An error occurred while building your environment. Agent processing will now stop."

Following error is shown on the right lower corner of the screen on the WEM Agentsevery time the VUEMUIAgent is launched or refreshed: Event Viewer on the WEM Agents reports the following error under Norskale Agent Service when the issue occurs: The "WEM Agent Session Log" shows the following...

How to configure, deploy, and troubleshoot StoreFront-based assigned application actions in Workspace Environment Management (WEM)

Feature Overview From WEM version 4.6, assigned Applications actions can be applications published from a XenApp & XenDesktop Site. This feature addresses a common customer request to have WEM include the ability to provide published application shortcuts in desktop sessions and through the WEM...

Workspace Environment Management (WEM): Active Directory search improvements in WEM 4.6

Introduction The Active Directory AD system built into the WEM Administration Console and WEM Infrastructure Server has been refactored in WEM 4.6 to improve performance and stability. Although AD searches performed by the WEM Console and WEM Infrastructure server in previous WEM versions have...

Understanding Workspace Environment Management (WEM) System Optimization

The WEM System Optimization feature is a group of settings designed to dramatically lower resource usage on a VDA on which the WEM Agent is installed. These are machine-based settings that will apply to all user sessions. Managing Servers with different Hardware Configurations Sets of VMs may hav...

Synchronization State for WEM Agents shows question mark (?) on WEM Administration Console

Synchronization State for WEM Agents shows a question mark ? or red crosson the WEM Administration console...

WEM Drive Restriction policy will not apply to End User session on WEM Agent

WEM Drive Restriction policy will not apply to End User session on WEM Agent machines...

WEM Database Upgrade Failure "CREATE DATABASE permission denied in database"

When attempting to create a new Database/update an existing database using the Database Creation Wizard, we receive the following error: The following error is is written to the WEM Database Management Utility Log: "CREATEDATABASE permission denied in database"...

WEM Agent does not place icons on desktop at first logon

When first logging into a VDA, the WEM Agent does not push out all the Desktop Icons that are assigned to the user. The WEM agent must be manually refreshed to make the Icons appear: Initial Login with no application Icons: Manually refresh the WEM Agent by right clicking the Wem Agent Icon from...

WEM Agent Machines in a different forest/domain from the Broker are not registering with the WEM Broker

WEM Agent Machines in a different forest/domain from the Broker are not registering with the WEM Broker...

Database Creation Error when creating a new WEM database using a hyphen ("-") in the database name

When attempting to create a new WEM database when using a hyphen '-'in the name, an error appears saying "Database Creation Error". The Citrix WEM Database Management Utility Debug Log contains the following Exception: Exception - CreateVuemdb.Run : SqlDatabaseHelper. connection Error : 102 |...