114 matches found
Citrix WEM Agent Host Service Initialization failed - event id 0
Wem Agent fails to start - in the event log we see the error: Event id 0 - Agent host Service Initialization Failed...
Issues with Workspace Environment Management (WEM) after deprecation of the legacy sync framework
Microsoft Sync Framework 2.1 reached End of Life on January 12, 2021. So, WEM has removed the legacy sync service based on that framework, and instead uses a new sync framework, Dotmim.Sync, an open-source sync framework. By default, the legacy sync service uses the port 8285, and the new sync...
Citrix WEM Agents not Synchronizing Error “No Connection Could be Made Because The Target Machine Actively Refused it”
Citrix Virtual Delivery Agents running Workspace Environment Management WEM Agents are not synchronizing with two or more WEM Broker servers load balanced via Citrix Gateway. Policies delivered through WEM are not applying to agents Event Viewer shows the following error:“No connection could be...
WEM Agent hung sporadically by logon on "application processing"
WEM Agent 1906 sporadically hung after few logins at "application processing". just logoff and logon helps. Client OS: Citrix Virtual Apps Server with Windows Server 2016 latest Updates Error Message in the Event Log: Error while Configuring Registry Security for DOMAIN\test1 Source: Norskale Age...
Citrix WEM 1903 - Roaming folder files are deleted by VUEMUIAgent.exe on logon
Users noticed that the icons in the task bar went white. This was due to a lot of folders and files were deleted in the User Profiles Example Appdata\Roaming\Adobe\Acrobat\2017\ Appdata\Roaming\Google\Chrome\ Appdata\Roaming\Macromedia\Flash Player\ Appdata\Roaming\Microsoft\Credentials...
WEM 4.4 - Published Applications Launched Before WEM Agent Ends Processing Settings
Published applications from XenDesktop/XenApp are launched before the WEM agent ends processing settings. This is causing some settings configured from WEM to be used by the published applications are not getting applied before the applications are launched as it is required...
How to Troubleshoot Workspace Environment Management (WEM) Database Migration to Citrix Cloud
The October 2018 release of the Workspace Environment Management service included the Citrix WEM Migration Tool. The purpose of this tool is to allow customers to migrate their on-premise WEM deployment database to the Workspace Environment Management service in Citrix Cloud. Note: Before using...
WEM Agent refresh causes Desktop and Taskbar icons to flicker after Registry Value Actions are processed
Each time the WEM Agent refreshes the icons on the taskbar and desktop flicker...
Printers assigned to users through WEM are not created in ICA, RDP and console sessions
Printers assigned to users through WEM are not created in ICA, RDP and console sessions...
Printers created from WEM are not being mapped to user sessions
Printers created from WEM are not being mapped to user sessions. VUEMRSAV shows the printers under Actions Applied. WEM session log shows the following error regarding to the printers affected: DynamicTokensController.ReplaceDynamicTokens : Replacing HashTags - no match found for :...
Published app sessions not ending due to WEM UI agent appearing in the system tray
In configuration sets where the WEM UI agent is configured to launch for both server desktop and app sessions, published app sessions remain connected after closing the published app. Checking the Connection Center in Citrix Receiver, the WEM agent icon is listed as the only connection back to th...
Refresh of WEM agent in admin console fails with error "Some of the requested actions may not have been executed properly"
When attempting to refresh the agents in any way or otherwise perform actions against an agent in the Administration node of the WEM Admin Console, the following message is seen in the bottom right corner: "Some of the requested actions may not have been executed properly." The WEM Agents being...
How to enable debug logging for Citrix WEM Cloud Authentication Service and Citrix WEM Cloud Messaging Service on Cloud Connectors
The Workspace Environment Management WEM service is a Citrix Workspace product. Similar to on-premise WEM, the WEM Service Agent needs to connect to the WEM service Broker. In order to do so, the WEM Service Agent must first request the WEM service Broker's URL and a service key from a Citrix Clo...
Red X appears under Synchronization State for WEM Agents
After recent upgrade of WEM Service, agents have started showing a red X under Synchronization state...
WEM 4.6 - Error accessing to the admin console: "You are not registered as a Workspace Environment Management administrator."
Error while connecting to WEM admin console: "You are not registered as a Workspace Environment Management Administrator. Therefore, you are not allowed to access the service. Please contact your Workspace Environment Management Administrator to gain access."...
Default printer not auto-created on VDIs with WEM agent installed.
When configuring client printers auto-creation with Default printer policy enabled from XenDesktop Studio console, the default printer is not created in ICA session launched on machines with WEM agent installed...
WEM agents are not syncing consistently with the WEM broker, only if they are rebooted or if the Norskale Agent Host Service is restarted
WEM agents are not syncing consistently with the WEM broker. Running command "AgentCacheUtility -refreshcache" does not return any errors, and refreshing the VUEMUIAgent either. WEM agents sync only when they are rebooted or if the Norskale Agent Host Service is restarted. The Last Connection...
WEM Admin console fails to connect with error "Error while connecting to the specified Infrastructure Server!"
WEM admin console fails to connect with error "Error while connecting to the specified Infrastructure Server!" The Citrix WEM Console Trace.Log file located in the user profile %username% reports the following error: "Exception - ConnectToBroker.Run : System.Net.Sockets.SocketException : No...