2104 matches found
Veeam Service Provider Console – Compile and Upload Management Agent Logs
Challenge This article covers how to Management Agent logs for both client agents and the Cloud Connect agent. Solution Export Management Agent Logs To export Veeam Service Provider Console Management Agent logs for one or more client agents, please: 1. Log into the Veeam Service Provider Console...
Veeam Service Provider Console – Compile and Upload Server Logs
Purpose This article provides information about collecting Veeam Service Provider Console logs. Solution The log collection procedure for Veeam Service Provider Console is documented in the User Guide: Downloading Veeam Service Provider Console Logs Tip: Use the Archive button in the top-right of...
Veeam Service Provider Console – Compile and Upload ConnectWise Manage Plugin Logs
This article covers how to properly compile your Veeam Service Provider Console ConnectWise Manage Plugin logs...
Cloud data management firm exposes database with over 440M emails & IP addresses
By Waqas Data management software companies are mandatorily believed to be having perfectly capable of managing their own data. However, it turns out that some companies, the most popular ones too, struggle to do so. The well-known cloud data management firm Veeam has been in the news lately for...
Re-IP rules do not work in Veeam Availability Orchestrator lab test
Challenge In rare cases, when you perform a failover, Re-IP rules are applying correctly, however, when you perform a lab test these rules would not be applied. Solution To resolve that: 1. Make sure that no plans are currently running 2. Open Veeam Availability Orchestrator UI Configuration VAO...
Antivirus Exclusions for Veeam Recovery Orchestrator
Cause This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of $product.title.vdro. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software. Note: Antivirus will n...
Veeam ONE Reporter error "Failed to RetrieveProperties: Insufficient privileges"
Challenge Veeam ONE Reporter shows the following error message during the Object properties collection task: 2018-01-08 03:00:10.3791 ERROR 5984 18 EXCEPTION: Permission to perform this operation was denied. 2018-01-08 03:00:12.9585 ERROR 5984 18 EXCEPTION: Failed to RetrieveProperties: ""...
Millions of Records Exposed in Veeam Misconfigured Server
UPDATE Hundreds of millions of records were exposed after a MongoDB server belonging to disaster-recovery firm Veeam was left misconfigured, researchers found. The open server contained a 200-gigabyte database with millions of records. Researcher Bob Diachenko, who discovered the misconfiguration...
Protection Domain Has Third-Party Backup Snapshot(s)
Challenge Two different issues are possible: Scenario 1: Cannot Remove Protection Domain When trying to remove a protection domain containing the virtual machines, which are being backed up by Veeam Backup for Nutanix AHV backup appliance, the following error occurs: Specified protection domain h...
Volume groups created by proxy got stuck in UI
Challenge When a Veeam Backup for Nutanix AHV backup job fails unexpectedly, or the backup proxy appliance is powered off for some reason manual power-off, hypervisor host crash, or any unexpected failure, you may get the volume groups created for backup purposes left in Prism Element and not...
Backups Fail After Upgrade to AOS 5.8.0.1 or Later
Article Applicability This article documents a bug ENG-163615 Nutanix discovered in AOS 5.6.1 and resolved in AOS 5.9.1. These AOS versions were supported by all versions of Veeam Backup for Nutanix AHV up to version 5. Starting with Veeam Backup for Nutanix AHV 5, the minimum required AOS versio...
Veeam Availability Console U1 Cumulative Patch 1817
Challenge Veeam Availability Console U1 Cumulative Patch 1817. This update supersedes Veeam Availability Console U1 Cumulative Patch 1807. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1817. You can check this under Windows Programs and...
Release Notes for Veeam Management Pack 8.0 Update 6
Challenge Release Notes for Veeam Management Pack 8.0 Update 6. NOTE : The Veeam Management Pack 8.0 Update 6 cumulative patches for Veeam Backup & Replication monitoring and VMware vSphere 7.0 monitoring are available through kb2940 and kb3172 correspondingly. Cause Please confirm you are runnin...
“Unauthorized” error is thrown by SharePoint Online and/or OneDrive for business backup jobs
Challenge Backup jobs for SharePoint Online and/or OneDrive items fail with any of the following errors: 07-08-2018 11:11:39 3 6640 Error: The request failed with HTTP status 401: Unauthorized. 07-08-2018 11:11:39 3 6640 Type: System.Net.WebException 07-08-2018 11:11:39 3 6640 Stack: 07-08-2018...
Could not invoke guest operation error in a job when using vSphere API for Guest OS connection
Challenge When Microsoft User Profile Disks for example, in a Windows RDS farm are used, Veeam Application Aware Image Processing through vSphere API may fail with the following error: Could not invokeguestoperation. Cause When processing Guest OS data through vSphere API, Veeam needs to deploy a...
Backup jobs using Virtual Appliance (HotAdd) transport mode take longer after installing 9.5 Update 3a
Challenge After installing Veeam Backup & Replication 9.5 Update 3a, the backup duration may be significantly increased for jobs using the Virtual Appliance HodAdd transport mode. Other transport modes NBD/NBDSSL, Direct SAN, Direct NFS are not affected. Cause This is a known issue affecting VMwa...
WinRM Service cannot process the Request
Challenge When attempting to add an On-Prem or Hybrid organization to Veeam Backup for Office 365 the following error occurs: The WinRM service cannot process the request because the request needs to be sent to a different machine. Use the redirect information to send the request to a new machine...
How to get a Support ID - SEE UPDATED KB LINK BELOW
Challenge When opening a case via the Customer Support Portal, you are prompted to enter a Support ID. Solution Case Creation Requirements To create a Veeam Technical Support case for a given Support ID, you must be designated as either License Administrator or Case Administrator. For more...
How to Find Your Veeam Support ID Number
Challenge When opening a support case, after selecting a Veeam product, the Support ID field will autopopulate if your account has only one Support ID associated with the selected product. If more than one Support ID is associated with the selected product, you will be prompted to either select a...