Cloud replica failover fails after upgrade to Veeam Backup & Replication 9.5 Update 4

Challenge After upgrade to Veeam Backup & Replication 9.5 Update 4, starting failover for a Cloud Connect replica in the VMware environment fails with the appliance related error message: Timed out waiting to obtain helper appliance VM IP address Cause Due to a newly introduced issue, the applian...

Veeam Backup & Replication 9.5 U4 Day 0 Update [U4 RTM to U4 GA]

Challenge This "Day 0" update is intended only for environments where Veeam Backup & Replication U4 RTM 9.5.4.2399 is installed. If you are trying to update Veeam Backup & Replication and running a version older than 9.5.4.2399, download the most recent Update ISO directly Veeam website. This...

Microsoft Azure password may be found in the Veeam log file

Challenge Password for Microsoft Azure account may be found in the C:\ProgramData\Veeam\Backup\VeeamBackupManager.log file in plain text format. Cause This vulnerability is caused by executing a command from the KB article on how to configure Granular permissions for Microsoft Azure user. Solutio...

Veeam Backup & Replication upgrade fails with an error "Database version downgrade detected ... Reboot and restart the setup"

Challenge The upgrade to Veeam Backup & Replication U4 fails with "Database version downgrade detected ... Reboot and restart the setup". You may find following error in the C:\ProgramData\Veeam\Setup\Temp\BackupSrvLog.log: Veeam SRV: 31.01.2019 11:39:43: VEEAM Database version has been increment...

Path to NFS datastore has been changed after upgrade to Veeam Backup & Replication 9.5 U4

Challenge After upgrading to Veeam Backup & Replication 9.5 U4, Veeam vPower NFS datastore location might be changed. Cause The NFS datastore path having changed is a known issue in the Veeam Backup & Replication 9.5 U4. Starting with 9.5 Update 4, the disk with the largest capacity is selected b...

How to Collect Logs for Veeam Plug-in for Oracle RMAN

Purpose This article documents how to collect the diagnostic information needed for a support case involving the Veeam Plug-in for Oracle RMAN. Solution 1. Collect diagnostic information as documented in the five sections below. 2. Combine the data into a single .zip file. 3. Attach the zip file ...

How to Collect Logs for Veeam Plug-in for SAP HANA

Purpose This article documents how to collect the diagnostic information needed for a support case involving the Veeam Plug-in for SAP HANA. Solution 1. Collect diagnostic information as documented in the four sections below. 2. Combine the data into a single .zip file. 3. Attach the zip file to...

Release Information for Veeam ONE 9.5 Update 4

Challenge Release information for Veeam ONE 9.5 Update 4 Cause Please confirm you are running version 9.0.0.2088, 9.5.0.3201, 9.5.0.3254 or 9.5.0.3801 prior to installing this update. You can check this under Help | About in Veeam ONE console. After upgrading, your build will be version 9.5.4.456...

Performance Impacts of Deduplicated Storage Systems

To learn about Deduplication Appliance Best Practices, visit KB1745. Challenge The following Veeam technologies are dependent on primary backup storage random I/O performance: Instant Recovery VM/Disk/NAS/Databases Windows and Linux File Level Recovery Application Restore Cloud Tiering Cloud...

Release Information for Veeam Backup & Replication 9.5 Update 4

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release information for Veeam Backup & Replication 9.5 Update 4 Cause Please confirm that you are running version 9.0 Update 2 build 9.0.0.1715 or later prio...

Cloud Connect replication fails with "The following hosts are incompatible with the target host"

Challenge An attempt to start or create a Cloud Connect replication job fails with the error message: " The following hosts are incompatible with the target host". Cause The following scenarios are known to cause the issue: 1. Tenant's Veeam installation had been updated to the latest version 9.5...

Veeam Backup Enterprise Manager RESTful APIs Upgrade Instructions

Challenge Veeam Backup & Replication 9.5 Update 4 RTM is not compatible with the previous versions of API. Some integration may not work as expected. Cause Update 4 has introduced new Product functionality that requires extended API and incremented the required request version to v14. Solution Th...

Tenant's Remote Management status is Unknown

Challenge After installing Update 4 for Veeam Backup & Replication 9.4, a Cloud Connect tenant's Remote Management status is shown as Unknown. Cause This is a minor UI issue in Update 4 that doesn't have any impact on Product functionality, Remote Management should work as usual. Solution The iss...

ERROR_NO_DEVICE_ID is thrown while trying to load a driver using Veeam Agent Recovery Media

Challenge When performing a Bare Metal Recovery, storage or network devices are not visible in the system, and when attempting to load device drivers, the following error occurs: Failed to install driver from INF file Failed to install driver. Error code: ERRORNODEVICEID Solution Verify Correct...

Veeam Backup for Microsoft 365 v2 cumulative patch KB2809

Challenge Veeam Backup for Microsoft 365 v2 cumulative patch KB2809. Cause Please confirm you are running Veeam Backup for Microsoft 365 version 2.0.0.567 or 2.0.0.594 see KB2765 for more details prior to installing this cumulative patch KB2809. You can check the product version under Help About ...

Veeam Backup for Office 365 No E-Mail Notification After Job Run

Challenge When the backup job completes the Job notification is never received. Cause 1. Error: Unable to connect to the remote server 2. Job completes with no Error, but you do not receive a notification email. This can be caused by: Email relay server blocking emails that exceed 512KB size The...

Secure channel communications stop working after disabling TLS 1.0/1.1

After disabling TLS 1.0/1.1, Veeam functionality which utilizes the SCHANNEL security provider, such as license auto-update, license usage reporting and Veeam explorers with remote mounts stop working...

How to Move Veeam Backup for Nutanix AHV Backup Files

Purpose This article documents how to migrate Veeam Backup for Nutanix AHV backup files to a different Veeam Backup & Replication Repository. Solution Considerations and Limitations This process only works when moving backup files between Repositories of the same Veeam Backup & Replication server...

Veeam Explorer for Microsoft Exchange Javascript Execution Vulnerability

Challenge The vulnerability allows execution of arbitrary code in emails containing inline Javascript. NOTE: This has been corrected in Veeam Backup for MIcrosoft Office 365 version 3 and Veeam Backup & Replication version U4a. Cause The affected component is Veeam Explorer for Microsoft Exchange...

Veeam Availability Console U1 Cumulative Patch 1913

Challenge Veeam Availability Console U1 Cumulative Patch 1913. This update supersedes Veeam Availability Console U1 Cumulative Patch 1850. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1913. You can check this under Windows Programs and...