Veeam ONE compatibility patch for Veeam Backup & Replication 9.5 Update 4

Challenge After upgrading Veeam Backup & Replication servers to version 9.5 Update 4, Veeam Cloud Connect monitoring and reporting in Veeam ONE 9.5 Update 3 will stop working. Cause This issue is caused by incompatibility of Veeam Backup & Replication 9.5 Update 4 and Veeam ONE 9.5 Update 3. To...

IBM SVC or IBM Storwize storage LUN can be deleted under specific circumstances

Challenge | Newly created LUNs on IBM storages that utilize the Spectrum Virtualize Software with Veeam B&RIBM SVC or IBM FlashSystem, under very specific circumstances, can be deleted by Veeam B&R. --- Cause | Spectrum Virtualize software has the ability to reuse LUN IDs, which are not set to be...

Veeam Backup & Replication does not start after Veeam Backup Enterprise Manager upgrade to 9.5 U4

Challenge Both Veeam Backup & Replication and Veeam Backup Enterprise Manager are installed on the same server. Veeam Backup Enterprise Manager is updated to Update 4 with instance license, while Veeam Backup & Replication is still running an older version. After Veeam Backup Enterprise Manager...

P2V of server targeting original server now re-imaged as a Hyper V host causing network disconnects due to MAC conflict

Challenge Instant Recovery of a Veeam Agent for Microsoft Windows Backup to Hyper V causes network disconnection on Hyper V host when the VM powers on. Cause The Instant Recovery VM will be assigned the original server's MAC address and the NIC will be set to static. If the original server is now...

Certificate expiration date

Challenge The following error message appears when starting Veeam Backup and Replication console: Cause Veeam Backup and Replication self-signed certificate expires 11 months after installation. The certificate is renewed, but Veeam Backup Service still has information about the old one in the...

Veeam Agent for Linux - veeamsnap and blksnap Extended Linux Distribution Support

This article provides supplementary information regarding the compatibility of the veeamsnap and blksnap kernel modules with various Linux distributions and kernel versions. It specifically addresses distributions and versions that are not explicitly listed in the System Requirements for Veeam...

Backup job fails with a SQL VSS Writer error after installing ACT! Software

Article Applicability This article is only applicable to a scenario involving all four of the following: 1. A Backup Job using Application-Aware Processing 2. A Guest OS with ACT! Software Installed 3. This VSS error: Writer's state: VSSWSFAILEDATPREPARESNAPSHOT. Error code: 0x800423f4. 4. This...

Cloned Nimble volumes are not visible

Challenge By default, cloned Nimble Volumes are not shown in Veeam Backup and Replication UI and cannot be interacted with. However you can implement registry setting that will enable Nimble cloned volumes for interaction. Solution 1. Create the following registry value on the Veeam Backup and...

Question mark in Veeam Explorer for Microsoft SQL Server meaning

Challenge In Veeam Explorer for SQL, some databases may be listed with a question mark. Despite the question mark and warning, some restore operations may still function. However, some restore details may not auto-populate due to the lack of metadata. Cause The question mark indicates that metada...

How to Collect Logs for Veeam Management Pack for Microsoft System Center

Purpose This article documents how to collect logs for Veeam Management Pack for Microsoft System Center. Solution For VMware Infrastructure To investigate issues associated with a VMware Infrastructure, logs should be collected from both Veeam Management Pack for Microsoft System Center and the...

Veeam Availability Console U1 Cumulative Patch 1850

Challenge Veeam Availability Console U1 Cumulative Patch 1850. This update supersedes Veeam Availability Console U1 Cumulative Patch 1824. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1850. You can check this under Windows Programs and...

Veeam Marks a Data Tape as a Cleaning Tape

Challenge One or more non-cleaning tape cartridges have become marked as cleaning tapes and may not appear in the Veeam Backup & Replication console. Cause Cause 1: CLN Barcodes Per the LTO barcode standard, a barcode that begins with the prefix CLN is considered a cleaning tape. If for some...

Replication Error: The name '{vmname}' already exists.

Challenge Veeam Backup & Replication replication job fails with the following error message: Processing Error: The name 'replica' already exists. When the error above occurs within Veeam Backup & Replication the following correlating event can be found within the vSphere Events. Cause This error...

Red Hat Enterprise Linux kernel 2.6.32-754.6.3 is not supported by Veeam Agent for Linux

Challenge Veeam Agent for Linux may cause an operating system crash on machines running Red Hat Enterprise Linux RHEL or its derivatives CentOS, Oracle Linux with Linux kernel version 2.6.32-754.6.3.el6 update RHSA-2018:2846. Cause Veeamsnap, Agent for Linux kernel module is not compatible with...

How to configure Email Notifications when using Gmail or Google Apps Mail in Veeam ONE

Challenge You need to configure email notifications to be sent to a Gmail or Google Apps Mail account in Veeam ONE. Cause Use of port 587 is required for TLS when communicating with Gmail or Google Apps Mail. Solution Set the Port to 587 in Veeam ONE console Options Server Settings SMTP Settings...

Consistent backup failures after installing vSphere 6.7 U1

Challenge After updating vCenter to 6.7U1, processing of all VMs fails with "Object reference not set to an instance of an object." Cause The issue is triggered by an update to the vSphere API version in vCenter 6.7 U1. Solution The issue affects only Veeam Backup & Replication 9.5 Update 3a...

Veeam Availability Console U1 Cumulative Patch 1824

Challenge Veeam Availability Console U1 Cumulative Patch 1824. This update supersedes Veeam Availability Console U1 Cumulative Patch 1817. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1824. You can check this under Windows Programs and...

Veeam Backup for Microsoft 365 v2 cumulative patch KB2765

Challenge Veeam Backup for Microsoft 365 v2 cumulative patch KB2765 Cause Please confirm you are running Veeam Backup for Microsoft 365 version 2.0.0.567 prior to installing this cumulative patch KB2765. You can check this under Help About in Veeam Backup for Microsoft 365 console. After upgradin...

Damaged unpacked_data.txt File Causes Veeam Guest Catalog Service to Not Start

Article Applicability There are many reasons why the Veeam Guest Catalog Service may fail to start, and this KB Article is relevant only when the error shown in the Challenge section is found within the Svc.VeeamCatalog.log file. Challenge The Veeam Guest Catalog Service fails to start and the...

Veeam Service Provider Console – Compile and Upload Management Agent Logs

Challenge This article covers how to Management Agent logs for both client agents and the Cloud Connect agent. Solution Export Management Agent Logs To export Veeam Service Provider Console Management Agent logs for one or more client agents, please: 1. Log into the Veeam Service Provider Console...