How To Export Windows Event Logs

Purpose When submitting a support case for technical assistance, it is sometimes necessary to upload relevant Windows event logs in addition to the Veeam logs. Event logs exported using default settings can be missing important information. This article describes three different methods of...

How to Collect Logs for Veeam ONE

Purpose This article documents the process for gathering diagnostic logging from Veeam ONE. Solution Collecting Veeam ONE Logs 1. Open the Veeam ONE Settings Utility Run: C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe 2. In the lower-left corner, clickExport Logs 3. Y...

How to Collect Logs for Veeam Backup & Replication

Purpose This article documents how to collect logs from Veeam Backup & Replication and additional information to include when submitting a Veeam Support case for technical assistance. Additional Logging Veeam Backup & Replication interoperates with other Veeam products. Please refer to the...

Moderate: Red Hat Security Advisory: Red Hat Storage Console 2.1 security update

Updated Red Hat Storage Console packages that fix one security issue, various bugs, and add enhancements are now available for Red Hat Storage Server 2.1. The Red Hat Security Response Team has rated this update as having moderate security impact. A Common Vulnerability Scoring System CVSS base...

How to Collect Guest Processing Log Files

Purpose This article documents how to locate and gather guest-level log files associated with Application-Aware Processing or VM Guest OS File Indexing that occurs with Veeam Backup & Replication VM backup jobs. While investigating issues related to Guest Processing, additional logs must be...

How to Create a Veeam Support Case

Phone Support To improve case handling, you must Open a Case via the portal before calling in. The phone system will ask for your case number and use advanced routing to connect you with the engineer handling your case or an appropriate product/feature specialized support engineer. Purpose This...

[SECURITY] Fedora 17 Update: vdsm-4.10.0-13.fc17

The VDSM service is required by a Virtualization Manager to manage the Linux hosts. VDSM manages and monitors the host's storage, memory and networks as well as virtual machine creation, other host administration tasks, statistics gathering, and log collection...

Veeam Service Fails to Start with Error 1920

Challenge A service relating to Veeam Backup & Replication fails to start and displays the message: Error 1920. Service failed to start. Verify that you have sufficient privileges to start system services. Copy Solution Common Causes The service is set to run as an account other than Local System...