CVE-2020-1777
5.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
5.2 Medium
AI Score
Confidence
High
5 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:N/A:N
0.001 Low
EPSS
Percentile
35.4%
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
Related
5.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
LOW
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
5.2 Medium
AI Score
Confidence
High
5 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:N/A:N
0.001 Low
EPSS
Percentile
35.4%