OTRS 7.0.x < 7.0.22, 8.0.x < 8.0.7 Information Disclosure Vulnerability

OTRS is prone to an information disclosure vulnerability. SPDX-FileCopyrightText: 2020 Greenbone AG Some text descriptions might be excerpted from a referenced sources, and are Copyright C by the respective right holders. SPDX-License-Identifier: GPL-2.0-only CPE = "cpe:/a:otrs:otrs"; if...

CVE-2020-1777

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...

CVE-2020-1777

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...

CVE-2020-1777

CVE-2020-1777 affects OTRS: agent names reveal in chat interfaces and ticket transcripts when masking real agent names is configured. Affected versions: OTRS 7.0.21 and earlier, 8.0.6 and earlier. CVSS metrics indicate a MEDIUM severity: CVSS v3.1 base score 5.3 (AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A...

CVE-2020-1777 Agent names disclosed in chat feature

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...