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PRIOn knowledge basePRION:CVE-2020-1777

HistoryOct 15, 2020 - 7:15 p.m.

Design/Logic Flaw

2020-10-1519:15:00

PRIOn knowledge base

www.prio-n.com

5.3 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

5.1 Medium

AI Score

Confidence

High

5 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

0.001 Low

EPSS

Percentile

34.3%

JSON

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

CPENameOperatorVersion
otrsge7.0.0
otrsle7.0.21
otrsge8.0.0
otrsle8.0.6

Name	Operator	Version
otrs	ge	7.0.0
otrs	le	7.0.21
otrs	ge	8.0.0
otrs	le	8.0.6

References

otrs.com/release-notes/otrs-security-advisory-2020-15/

5.3 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

5.1 Medium

AI Score

Confidence

High

5 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

0.001 Low

EPSS

Percentile

34.3%

JSON

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