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EUVD-2020-12603

🗓️ 07 Oct 2025 00:30:54Reported by EUVDType 
euvd
 euvd
🔗 euvd.enisa.europa.eu👁 1 Views

Agent names revealed in chat interface despite masking settings in OTRS versions prior to 8.0.6.

Related
Affected
Refs
ReporterTitlePublishedViews
Family
CNVD
OTRS Information Disclosure Vulnerability (CNVD-2020-63947)
19 Oct 202000:00
cnvd
CVE
CVE-2020-1777
15 Oct 202018:52
cve
Cvelist
CVE-2020-1777 Agent names disclosed in chat feature
15 Oct 202018:52
cvelist
Debian CVE
CVE-2020-1777
15 Oct 202018:52
debiancve
NVD
CVE-2020-1777
15 Oct 202019:15
nvd
OpenVAS
OTRS 7.0.x < 7.0.22, 8.0.x < 8.0.7 Information Disclosure Vulnerability
20 Oct 202000:00
openvas
Prion
Design/Logic Flaw
15 Oct 202019:15
prion
SUSE CVE
SUSE CVE-2020-1777
15 Feb 202304:04
susecve
[
  {
    "enisaIdVendor": [
      {
        "id": "18287f1d-e2b4-3720-9975-a4351010a700",
        "vendor": {
          "name": "OTRS AG"
        }
      }
    ],
    "enisaIdProduct": [
      {
        "id": "23df5a46-81f5-3851-9c7d-611f37df6293",
        "product": {
          "name": "OTRS"
        },
        "product_version": "7.0.x ≤7.0.21"
      },
      {
        "id": "42a8b741-c6b1-373b-a408-0037e667c5df",
        "product": {
          "name": "OTRS"
        },
        "product_version": "8.0.x ≤8.0.6"
      }
    ]
  }
]

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07 Oct 2025 00:30Current
5.6Medium risk
Vulners AI Score5.6
CVSS 3.14.3 - 5.3
CVSS 25
EPSS0.00237
1