No Azure storage accounts can be found

Challenge When attempting to perform a direct restore to Azure through the Veeam Backup & Replication console, or via PowerShell Get-VBRAzureStorageAccount, no storage accounts can be found, or the specified storage account is not returned. Cause The storage accounts specified are blob storage...

DD replication causes panic error on the target Data Domain server

Challenge You have configured a Data Domain Storage Unit as a Veeam backup repository using MTree replication. Data Domain replication results in PANIC on the target Data Domain storage. Cause Veeam Backup & Replication leverages the Virtual Synthetic VS feature of the DD Boost library for buildi...

Backup job fails with “The request is not supported. Failed to duplicate extent” message.

Challenge A backup job targetted at an ReFS based repository fails with " The request is not supported. Failed to duplicate extent" Examples: Agent: Failed to process method Transform.CompileFIB: The request is not supported. Failed to duplicate extent. Target file: vbk, Source file: vib,...

Manually Moving Backup Files To or From a Scale-Out Backup Repository

Veeam Cloud Service Provider Specific Starting with Veeam Backup & Replication 12, migrating a tenant's backup files to or from a scale-out backup repository can be performed without the requirement to involve Veeam Technical Support as was needed in previous versions. Please carefully review:...

Removing a License from Veeam Backup and Replication or Enterprise Manager

Purpose This article provides information regarding removing licenses from Veeam Backup & Replication and Enterprise Manager. Solution Removing License From Veeam Backup & Replication Limitations If the Veeam Backup & Replication deployment is managed by Veeam Backup Enterprise Manager , the...

Release Notes for Veeam ONE 9.5 Update 1

Challenge Release Notes for Veeam ONE 9.5 Update 1 Cause Please confirm you are running Veeam ONE 9.5 prior to installing this update. You can check this under Help | About in Veeam ONE Monitor Client , the build number should be 9.5.0.xxx. After upgrading, your version build will be 9.5.0.3254...

Veeam Backup for Microsoft 365 1.0 Update 1 Release Notes

Challenge Veeam Backup for Microsoft 365 1.0 Update 1 Release Notes Cause Note: After installing Update 1, please install the latest update. The package contains two files: Veeam.Backup365.msi and VeeamExplorerForExchange.msi. Prior to installing this update please reboot the Veeam Backup for...

Release Notes for Veeam Backup & Replication 9.5 Update 1

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 9.5 Update 1 Cause Please note that this is an incremental update of the Veeam Backup & Replication version 9.5...

Restore/SureBackup from old DC restore point fails due to shadow copy expiration

Challenge DC restore results in DSRM boot and event id 1918 from ActiveDirectoryDomainService stating: The shadow copy service cannot restore Active Directory Domain Services because the shadow copy used is too old. Copy Cause The backup of the DC is older than the tombstone period. Active...

Backup Failure: "There are currently x usable fault domains. The operation requires y more usable fault domains."

Challenge A Veeam Backup & Replication job protecting a VM stored on a vSAN fails with the error: Error: There are currently x usable fault domains. The operation requires y more usable fault domains. Cause This error is relayed from the snapshot operation failure message within the vSphere...

Cannot read event log Veeam MP – Management Servers

Challenge Error accessing event log on SCOM Management servers - Error 31551, 31552 in Event logs. Cause Starting in Veeam Management Pack for Microsoft System Center version 8, Dataset rules are used to collect host security profiles and snapshots. When a collector is installed on an agent, no...

Required Applications and Permissions for Multi-OS FLR and Repository Support for Linux

Purpose This document provides information about required applications that must exist on Linux machines to function with Veeam Backup and Replication. Solution Permissions Requirements Permissions are dependent on the intended role of the Linux server. For more information, review this page of t...

My Account Portal - Role Management FAQ

Click here for Case Administrator FAQ for Veeam Cloud Service Providers Case Opening Restrictions Only users with the roles of License Administrator or Case Administrator are authorized to submit support cases. Please confirm the identity of the License Administrator associated with your company'...

VeeamONE SQL Database Log File (ldf) Growth

Challenge The transaction log file .ldf for the Veeam ONE configuration database VeeamONE consumes an unexpectedly large amount of disk space. Cause This occurs when the Recovery Model of the VeeamONE configuration database is set to Full or Bulk-Logged. Note: By deafult, Veeam ONE expects and...

Upgrade to Veeam Backup & Replication 9.5 fails with "Unsupported SQL Version"

Upgrade to Veeam Backup & Replication 9.5 you receive the error "Unsupported SQL Version"...

Upgrade Fails With “Unable to use database VeeamBackup, because it has an unsupported compatibility level”

Challenge When attempting to upgrade Veeam Backup & Replication software, the following error occurs: Unable to use database VeeamBackup, because it has an unsupported compatibility level SQL Server 2012 or later is required. Cause The database being used for the upgrade is either running on an...

Release Notes for Veeam Management Pack 8.0 Update 3

Challenge Release Notes for Veeam Management Pack 8.0 Update 3 Cause Please confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager console under Administration | Management Packs, the build number should be 8.0.0.2218 or later. ...

ConfigStoreRootPath Cluster Parameter Is Not Defined

Challenge This article describes how to fix the warning/error "ConfigStoreRootPath cluster parameter is not defined" appearing in the following situations: When attempting to add a Windows Server 2016 and later Hyper-V cluster to the Veeam Backup & Replication Console. When attempting to backup a...

License cannot be installed in Veeam ONE

Challenge When installing the license file, the following error message may occur: License signature is invalid Copy Cause Sometimes the license check module is unable to process the license key correctly, some certificates are missing, outdated or machine has no internet connection to verify the...

How to Change Veeam ONE Data Collection Mode

Purpose This article documents how to change the Data Collection Mode used by Veeam ONE. Solution Change Data Collection Mode after Installation 1. Open the Veeam ONE Setting Utility. 2. In the Veeam ONE Settings Utility , select Scalability. 3. Choose the desitred Data Collection Mode and click...