CVE-2018-11563

OTRS 6.0.x–6.0.7 contains a vulnerability where a crafted email can inject and execute arbitrary stylesheet or JavaScript in a logged-in customer’s browser within the OTRS customer panel. The issue is a client-side impact (UI/script execution) driven by user-supplied content (email) processed by ...

CVE-2018-11563

An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12497

CVE-2019-12497 affects Open Ticket Request System (OTRS) 7.0.x up to 7.0.8, Community Edition 6.0.x up to 6.0.19, and Community Edition 5.0.x up to 5.0.36. Description: in the customer/external frontend, personal information of agents (e.g., name and email address) could be disclosed in external ...

CVE-2019-12248

CVE-2019-12248 affects OTRS (Open Ticket Request System) across multiple releases (OTRS/Community Edition 5.0.x–7.0.x, etc.). The issue arises when a malicious email sent to an OTRS system is quoted by a logged-in agent, causing the browser to load external image resources. Root cause: lack of re...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

OTRS 5.x < 5.0.36, 6.x < 6.0.19, 7.x < 7.0.8 Multiple Vulnerabilities

OTRS is prone to multiple vulnerabilities. SPDX-FileCopyrightText: 2019 Greenbone AG Some text descriptions might be excerpted from a referenced sources, and are Copyright C by the respective right holders. SPDX-License-Identifier: GPL-2.0-only CPE = "cpe:/a:otrs:otrs"; if description...

OTRS 7.x < 7.0.5 Information Disclosure Vulnerability (OSA-2019-03)

OTRS is prone to an information disclosure vulnerability. SPDX-FileCopyrightText: 2019 Greenbone AG Some text descriptions might be excerpted from a referenced sources, and are Copyright C by the respective right holders. SPDX-License-Identifier: GPL-2.0-only CPE = "cpe:/a:otrs:otrs"; if...

CVE-2019-9753

An issue was discovered in Open Ticket Request System OTRS 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ...

CVE-2019-9753

An issue was discovered in Open Ticket Request System OTRS 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ...