4.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
5.2 Medium
AI Score
Confidence
High
4.3 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:N/C:N/I:P/A:N
0.003 Low
EPSS
Percentile
64.8%
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
lists.debian.org/debian-lts-announce/2019/06/msg00004.html
lists.debian.org/debian-lts-announce/2023/08/msg00040.html
www.otrs.com/category/release-and-security-notes-en/
4.3 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
5.2 Medium
AI Score
Confidence
High
4.3 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:N/C:N/I:P/A:N
0.003 Low
EPSS
Percentile
64.8%