OTRS 7.x < 7.0.5 Information Disclosure Vulnerability (OSA-2019-03)
🗓️ 07 Jun 2019 00:00:00Reported by Copyright (C) 2019 Greenbone AGType
openvas🔗 plugins.openvas.org👁 27 Views
| Reporter | Title | Published | Views | Family All 12 |
|---|---|---|---|---|
| Open Ticket Request System Information Disclosure Vulnerability (CNVD-2019-16544) | 4 Jun 201900:00 | – | cnvd | |
| CVE-2019-9753 | 3 Jun 201918:05 | – | cve | |
| CVE-2019-9753 | 3 Jun 201918:05 | – | cvelist | |
| CVE-2019-9753 | 3 Jun 201918:05 | – | debiancve | |
| EUVD-2019-19116 | 7 Oct 202500:30 | – | euvd | |
| CVE-2019-9753 | 3 Jun 201919:29 | – | nvd | |
| CVE-2019-9753 | 3 Jun 201919:29 | – | osv | |
| Design/Logic Flaw | 10 Mar 202013:15 | – | prion | |
| Design/Logic Flaw | 3 Jun 201919:29 | – | prion | |
| CVE-2019-10065 | 22 May 202510:24 | – | redhatcve |
10
# SPDX-FileCopyrightText: 2019 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.140160");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2019-06-07 05:38:14 +0000 (Fri, 07 Jun 2019)");
script_tag(name:"cvss_base", value:"4.0");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:N/A:N");
script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2019-10-09 23:52:00 +0000 (Wed, 09 Oct 2019)");
script_cve_id("CVE-2019-9753");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS 7.x < 7.0.5 Information Disclosure Vulnerability (OSA-2019-03)");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2019 Greenbone AG");
script_family("Web application abuses");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to an information disclosure vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An attacker who is logged into OTRS as an agent or a customer
user can use the search result screens to disclose information from invalid system entities.");
script_tag(name:"affected", value:"OTRS versions 7.x prior to 7.0.5.");
script_tag(name:"solution", value:"Update to version 7.0.5 or later.");
script_xref(name:"URL", value:"https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "7.0", test_version2: "7.0.4")) {
report = report_fixed_ver(installed_version: version, fixed_version: "7.0.5", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
4.1Medium risk
Vulners AI Score4.1
CVSS 24
CVSS 33.5 - 4.3
EPSS0.00887