UBUNTU-CVE-2020-1766

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: OTRS Community Edition 5.0.x version 5.0.39 and prior...

Design/Logic Flaw

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: OTRS Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and...

CVE-2020-1767

Agent A is able to save a draft i.e. for customer reply. Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: OTRS Community Edition 6.0.x version...

CVE-2020-1767

CVE-2020-1767 affects OTRS Community Edition 6.0.x (up to 6.0.24) and OTRS 7.0.x (up to 7.0.13). Description: Agent A can save a draft; Agent B can open it, modify the text, and send it as Agent A, so customers see a message sent by the original agent. Debian/Nessus advisories indicate patches: u...

CVE-2020-1767 Possible to send drafted messages as wrong agent

Agent A is able to save a draft i.e. for customer reply. Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: OTRS Community Edition 6.0.x version...

CVE-2020-1766 Improper handling of uploaded inline images

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: OTRS Community Edition 5.0.x version 5.0.39 and prior...

CVE-2020-1766

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: OTRS Community Edition 5.0.x version 5.0.39 and prior...

CVE-2020-1766

CVE-2020-1766 affects OTRS/Open Source Ticket Request System where improper handling of uploaded images can, in very rare conditions, cause a browser to execute malicious JavaScript from a crafted SVG rendered as an inline JPG. Public advisories in connected documents refer to multiple vendor upd...

CVE-2020-1765

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: OTRS Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and...

CVE-2020-1765 Spoofing of From field in several screens

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: OTRS Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and...

CVE-2020-1765

CVE-2020-1765 affects OTRS Open Source Ticket Request System. An improper control of parameters allows spoofing of the From fields in AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. Public advisories describe affected product lines: OTRS Community Edition 5...

PT-2020-15042 · Otrs +2 · Otrs Community Edition +2

Name of the Vulnerable Software and Affected Versions: OTRS Community Edition versions 5.0.0 through 5.0.39 OTRS Community Edition versions 6.0.0 through 6.0.24 OTRS Community Edition versions 7.0.0 through 7.0.13 Description: The issue allows for the spoofing of the 'from' fields in several...

PT-2020-15043 · Otrs +2 · Otrs Community Edition +2

Name of the Vulnerable Software and Affected Versions: OTRS Community Edition versions 5.0.39 and prior versions OTRS Community Edition versions 6.0.24 and prior versions OTRS Community Edition versions 7.0.13 and prior versions Description: The issue arises from improper handling of uploaded...

OTRS 5.x < 5.0.39, 6.x < 6.0.24, 7.x < 7.0.13 Information Disclosure Vulnerability

OTRS is prone to an information disclosure vulnerability. SPDX-FileCopyrightText: 2020 Greenbone AG Some text descriptions might be excerpted from a referenced sources, and are Copyright C by the respective right holders. SPDX-License-Identifier: GPL-2.0-only CPE = "cpe:/a:otrs:otrs"; if...

CVE-2019-18179

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

CVE-2019-18179

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

CVE-2019-18179

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

CVE-2019-18179

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

CVE-2019-18179

CVE-2019-18179 affects Open Ticket Request System (OTRS). An attacker authenticated as an agent can enumerate tickets assigned to other agents, including in queues where they lack permissions. Affected products/versions: OTRS 7.0.x (up to 7.0.12); Community Edition 5.0.x (up to 5.0.38); 6.0.x (up...