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nvd[email protected]NVD:CVE-2019-18179
HistoryJan 06, 2020 - 8:15 p.m.

CVE-2019-18179

2020-01-0620:15:12
web.nvd.nist.gov
6

CVSS2

4

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS3

4.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

AI Score

4.6

Confidence

High

EPSS

0.003

Percentile

69.0%

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn’t have permissions.

Affected configurations

Nvd
Node
otrsotrsRange5.0.05.0.38community
OR
otrsotrsRange6.0.06.0.23community
OR
otrsotrsRange7.0.07.0.12
Node
debiandebian_linuxMatch8.0
Node
opensusebackports_sleMatch15.0-
OR
opensusebackports_sleMatch15.0sp1
OR
opensusebackports_sleMatch15.0sp2
OR
opensuseleapMatch15.1
OR
opensuseleapMatch15.2

CVSS2

4

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS3

4.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

AI Score

4.6

Confidence

High

EPSS

0.003

Percentile

69.0%