How to Use SFTP With Multi-OS FLR

New Feature for Improve Restore Performance Starting in Veeam Backup & Replication 11, when performing a Multi-OS File Level Restore Linux FLR, it is now possible to select an existing Linux machine to act as the helper appliance where the backup files will be mounted to retrieve files. This now...

Veeam Backup & Replication fails to connect to Linux server with an error about negotiation

Challenge When attempting to add a managed Linux server or edit a Linux repository one of the following errors occurs: Negotiation failed. The client and the server have no common key exchange algorithm. Copy Negotiation failed. The client and the server have no common encryption algorithm. Copy...

Network traffic encryption enabled within job when no rule has been set and the Veeam server has a Public IP

Challenge During the processing of a VM by Veeam Backup & Replication on a server with a Public IP, the notification stating "Network traffic will be encrypted" is shown even though no rule is in place within the network traffic rules. Cause By default Veeam Backup & Replication enables encryptio...

Veeam Backup & Replication Upgrade Paths

Tenants of Veeam Cloud Service Providers If your Veeam Backup & Replication installation is connected to a Veeam Cloud Service Provider, contact your Service Provider before upgrading to ensure that the intended upgrade will not break compatibility. A tenant cannot be on a newer version of Veeam...

Veeam Backup & Replication - SureBackup Configuration Guide

This guide was created to help you configure and use SureBackup in Veeam Backup & Replication...

Uninstalling Veeam Backup & Replication plug-in for Labtech

Challenge Uninstalling the plug-in using Plugin Manager only removes it from the list of plugins but leaves Veeam components reports, monitors, etc. and database data intact. Cause Uninstalling the Veeam Backup & Replication Plug-in by means of the LabTech Plugin Manager is not supported. If you...

Backup and Replication jobs fail with the following error: "CDeviceBase: resize is not supported. Failed to download disk"

Challenge Backup and Replication jobs fail with the following error: "CDeviceBase: resize is not supported. Failed to download disk". The following conditions must be met: 1. Veeam 8 Update 2 8.0.0.2021 or later 2. Backed up VM is running on ESXi 5.5 or later 3. Hot Add transport mode is used 4. ...

Job reports warning "Failed to truncate transaction logs for SQL instances: Possible reasons: lack of permissions, or transaction log corruption."

Challenge Backup Job with Application-Aware Processing enabled and configured to "process transaction logs" displays the warning: Failed to truncate Microsoft SQL Server transaction logs. Details: Failed to process 'TruncateSQLLog' command. Failed to truncate SQL server transaction logs for...

Release Notes for Veeam Backup & Replication 8.0 Update 2b

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 8.0 Update 2b Cause Please confirm you are running version 8.0.0.807, 8.0.0.817, 8.0.0.831, 8.0.0.917, 8.0.0.201...

Cannot restore to the backup repository host when storage VSP is enabled

Article Applicability Starting in Veeam Backup & Replication 12.1, this error will no longer occur due to internal coding changes. Challenge A Hyper-V Instant Recovery or SureBackup Job fails with the error message: Cannot restore to the backup repository host when storage VSP is enabled. Cause T...

How to Clone a Job and Map Existing Backups to Clone

Feature License Requirement Consider the following: Starting in Veeam Backup & Replication 12.1 build 12.1.0.2131 , the job cloning functionality is available for all types of licenses. Prior to Veeam Backup & Replication 12.1 build 12.1.0.2131 , the job cloning functionality required an Enterpri...

Veeam ONE 8.0 Patch 1 Release Notes

Challenge Release Notes for Veeam ONE 8.0 Patch 1. Cause Please confirm you are running Veeam ONE 8 prior to installing this update. You can check this under Help | About in Veeam ONE Monitor Client, the build number should be 8.0.0.xxx. After upgrading, your version build will be 8.0.0.1615. Thi...

Antivirus Exclusions for Veeam Backup & Replication

Veeam Threat Hunter service Exclusions When upgrading to Veeam Backup & Replication 12.3, the installer's Configuration Check will display a warning advising: The new Veeam Threat Hunter service scanning process might be interrupted by existing antivirus software on mount hosts. Please read KB199...

How to manually remove restore points from a VMware Replica

Purpose This article documents how to remove restore points from a Veeam Backup & Replication replica in a vSphere environment. The replica must be in a state where: the latest run was successful the job is not currently running failover is not currently active. Solution Remove old restore points...

Release Notes for Veeam Backup & Replication 8.0 Patch 1

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 8.0 Update 1 Cause Please confirm you are running version 8.0.0.807, 8.0.0.817 or 8.0.0.831 prior to installing...

Using the Diskshadow Utility to Manually Test VSS Operations

Windows Server Required This article documents how to use Diskshadow , which is only available in Server versions of Windows 2008+. Purpose This article documents how to manually create a volume shadow copy using the Diskshadow command-line utility in Windows. Cause Veeam products use the Microso...

License Update Fails In Networks Where HTTP Proxy Must Be Used

Challenge License updating may fail if the machine where the Veeam software is installed does not have a direct connection to the Internet and must instead connect to the Internet via an HTTP proxy. For example, when this occurs with Veeam Backup & Replication, the Svc.VeeamBackup.log shows eithe...

Tape Inventory With: "Unknown media (possibly in use by another application)."

Challenge A tape inventory or catalog operation fails with the following error: Cannot inventory tape in Drive 1 Server: , Library: , Drive ID: TapeX. Unknown media possibly in use by another application. Cause This error is shown when Veeam Backup & Replication does not recognize the MTF header ...

Installation of Veeam Backup & Replication version 8 fails

Challenge Installation of Veeam Backup & Replication fails with one of the following errors: 1. Cannot get 'Veeam Backup and Replication Service' service account name. or 2. Failed to use specified user account. Cause Both of these issues occur when reinstalling Veeam. Solution To resolve the...

After replacing the license file, you get warnings about a “Grace Period” to renew the license in 4000 days

Challenge This article covers an issue which impacts the following versions differently, but is caused by the same issue. Veeam Backup & Replication 7 Veeam Backup & Replication 8 and 9 ─ ───────────────────────────────────────────────────────── Veeam Backup & Replication 7 ─...