4 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
6.3 Medium
AI Score
Confidence
High
0.001 Low
EPSS
Percentile
48.8%
OTRS (Open Ticket Request System) or OTRS:ITSM is prone to an information disclosure vulnerability.
# SPDX-FileCopyrightText: 2013 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
if(description)
{
script_oid("1.3.6.1.4.1.25623.1.0.803942");
script_version("2023-06-22T10:34:15+0000");
script_cve_id("CVE-2013-3551");
script_tag(name:"cvss_base", value:"4.0");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:N/A:N");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"last_modification", value:"2023-06-22 10:34:15 +0000 (Thu, 22 Jun 2023)");
script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2020-02-26 19:34:00 +0000 (Wed, 26 Feb 2020)");
script_tag(name:"creation_date", value:"2013-09-27 15:32:31 +0530 (Fri, 27 Sep 2013)");
script_name("OTRS ITSM Ticket Split Information Disclosure Vulnerability");
script_tag(name:"impact", value:"Successful exploitation will allow remote attackers to gain access to
sensitive information.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An error exists in application when handling URLs related to the ticket split
mechanism.");
script_tag(name:"solution", value:"Upgrade to OTRS (Open Ticket Request System) version 3.0.20, 3.1.16 and 3.2.7
or later, and OTRS::ITSM version 3.2.5, 3.1.9 and 3.0.8 or apply the patch from the referenced vendor advisory link.");
script_tag(name:"solution_type", value:"VendorFix");
script_tag(name:"summary", value:"OTRS (Open Ticket Request System) or OTRS:ITSM is prone to an information disclosure vulnerability.");
script_tag(name:"affected", value:"OTRS (Open Ticket Request System) version 3.0.x up to and including 3.0.19,
3.1.x up to and including 3.1.15 and 3.2.x up to and including 3.2.6
OTRS::ITSM 3.1.0 up to and including 3.1.8, 3.0.0 up to and including 3.0.7
and 3.2.0 up to and including 3.2.4");
script_xref(name:"URL", value:"http://www.securityfocus.com/bid/60117");
script_xref(name:"URL", value:"http://secunia.com/advisories/53496/");
script_xref(name:"URL", value:"http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2013-03/");
script_category(ACT_GATHER_INFO);
script_family("Web application abuses");
script_copyright("Copyright (C) 2013 Greenbone AG");
script_dependencies("secpod_otrs_detect.nasl");
script_mandatory_keys("OTRS/installed");
exit(0);
}
include("http_func.inc");
include("version_func.inc");
include("host_details.inc");
cpe_list = make_list("cpe:/a:otrs:otrs", "cpe:/a:otrs:otrs_itsm");
if(!infos = get_app_version_and_location_from_list(cpe_list:cpe_list, exit_no_version:TRUE))
exit(0);
vers = infos["version"];
path = infos["location"];
cpe = infos["cpe"];
if("cpe:/a:otrs:otrs_itsm" >< cpe) {
if(version_in_range(version:vers, test_version:"3.1.0", test_version2:"3.1.8") ||
version_in_range(version:vers, test_version:"3.0.0", test_version2:"3.0.7") ||
version_in_range(version:vers, test_version:"3.2.0", test_version2:"3.2.4")) {
report = report_fixed_ver(installed_version:vers, fixed_version:"See references", install_path:path);
security_message(port:0, data:report);
exit(0);
}
}
else if("cpe:/a:otrs:otrs" >< cpe) {
if(version_in_range(version:vers, test_version:"3.2.0", test_version2:"3.2.6") ||
version_in_range(version:vers, test_version:"3.0.0", test_version2:"3.0.19") ||
version_in_range(version:vers, test_version:"3.1.0", test_version2:"3.1.15")) {
report = report_fixed_ver(installed_version:vers, fixed_version:"See references", install_path:path);
security_message(port:0, data:report);
exit(0);
}
}
exit(99);
4 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:S/C:P/I:N/A:N
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
6.3 Medium
AI Score
Confidence
High
0.001 Low
EPSS
Percentile
48.8%