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nvd[email protected]NVD:CVE-2013-3551
HistoryFeb 21, 2020 - 4:15 p.m.

CVE-2013-3551

2020-02-2116:15:11
CWE-200
web.nvd.nist.gov

4 Medium

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

6.5 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

6.2 Medium

AI Score

Confidence

High

0.001 Low

EPSS

Percentile

48.9%

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Affected configurations

NVD
Node
otrsotrsRange3.0.03.0.20
OR
otrsotrsRange3.1.03.1.16
OR
otrsotrsRange3.2.03.2.7
OR
otrsotrs_itsmRange3.0.03.0.8
OR
otrsotrs_itsmRange3.1.03.1.9
OR
otrsotrs_itsmRange3.2.03.2.5

4 Medium

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

6.5 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

6.2 Medium

AI Score

Confidence

High

0.001 Low

EPSS

Percentile

48.9%