Lucene search

[email protected]CVE-2013-3551

HistoryFeb 21, 2020 - 4:15 p.m.

CVE-2013-3551

2020-02-2116:15:00

CWE-200

[email protected]

web.nvd.nist.gov

cve

otrs

ticket system

remote

vulnerability

6.5 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

6 Medium

AI Score

Confidence

High

4 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

0.001 Low

EPSS

Percentile

48.6%

JSON

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

CPENameOperatorVersion
otrs:otrsotrslt3.0.20
otrs:otrsotrslt3.1.16
otrs:otrsotrslt3.2.7
otrs:otrs_itsmotrs otrs itsmlt3.2.5
otrs:otrs_itsmotrs otrs itsmlt3.1.9
otrs:otrs_itsmotrs otrs itsmlt3.0.8

CPE	Name	Operator	Version
otrs:otrs	otrs	lt	3.0.20
otrs:otrs	otrs	lt	3.1.16
otrs:otrs	otrs	lt	3.2.7
otrs:otrs_itsm	otrs otrs itsm	lt	3.2.5
otrs:otrs_itsm	otrs otrs itsm	lt	3.1.9
otrs:otrs_itsm	otrs otrs itsm	lt	3.0.8