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openvasCopyright (C) 2021 Greenbone Networks GmbHOPENVAS:1361412562310117734
HistoryOct 18, 2021 - 12:00 a.m.

OTRS Permission Bypass Vulnerability (OSA-2021-20)

2021-10-1800:00:00
Copyright (C) 2021 Greenbone Networks GmbH
plugins.openvas.org
3

4 Medium

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:L/Au:S/C:N/I:P/A:N

4.3 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

LOW

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

4.8 Medium

AI Score

Confidence

High

0.001 Low

EPSS

Percentile

22.9%

OTRS is prone to a permission bypass vulnerability.

# Copyright (C) 2021 Greenbone Networks GmbH
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later
#
# This program is free software; you can redistribute it and/or
# modify it under the terms of the GNU General Public License
# as published by the Free Software Foundation; either version 2
# of the License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA.

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.117734");
  script_version("2021-10-25T08:03:40+0000");
  script_tag(name:"last_modification", value:"2021-10-25 08:03:40 +0000 (Mon, 25 Oct 2021)");
  script_tag(name:"creation_date", value:"2021-10-18 14:24:02 +0000 (Mon, 18 Oct 2021)");
  script_tag(name:"cvss_base", value:"4.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:N/I:P/A:N");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2021-10-21 16:45:00 +0000 (Thu, 21 Oct 2021)");

  script_cve_id("CVE-2021-36097");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS Permission Bypass Vulnerability (OSA-2021-20)");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2021 Greenbone Networks GmbH");
  script_family("Web application abuses");
  script_dependencies("secpod_otrs_detect.nasl");
  script_mandatory_keys("OTRS/installed");

  script_tag(name:"summary", value:"OTRS is prone to a permission bypass vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"Agents are able to lock the ticket without the 'Owner'
  permission. Once the ticket is locked, it could be moved to the queue where the agent has 'rw'
  permissions and gain a full control.");

  script_tag(name:"affected", value:"OTRS version 8.0.x through 8.0.16.");

  script_tag(name:"solution", value:"Update to version 8.0.17 or later.");

  script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2021-20/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "8.0", test_version2: "8.0.16")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "8.0.17", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

4 Medium

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:L/Au:S/C:N/I:P/A:N

4.3 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

LOW

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

4.8 Medium

AI Score

Confidence

High

0.001 Low

EPSS

Percentile

22.9%

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