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CVE-2026-78359 Duplicate Identity / Identity Shadowing across CustomerUser backends

🗓️ 12 Oct 2026 06:49:24Reported by OTRSType 
cvelist
 cvelist
🔗 www.cve.org👁 18 Views

Identity shadowing in OTRS across CustomerUser backends allows information exposure.

Related
Affected
Refs
ReporterTitlePublishedViews
Family
circl
Circl
CVE-2026-78359
12 Oct 202607:05
–circl
cve
CVE
CVE-2026-78359
12 Oct 202606:49
–cve
euvd
EUVD
EUVD-2026-97269
12 Oct 202606:49
–euvd
nvd
NVD
CVE-2026-78359
12 Oct 202607:16
–nvd
ptsecurity
Positive Technologies
PT-2026-110491
12 Oct 202600:00
–ptsecurity
[
  {
    "defaultStatus": "unaffected",
    "product": "OTRS",
    "vendor": "OTRS GmbH (former OTRS AG)",
    "versions": [
      {
        "status": "affected",
        "version": "7.0.x"
      },
      {
        "status": "affected",
        "version": "8.0.x"
      },
      {
        "status": "affected",
        "version": "2023.x"
      },
      {
        "status": "affected",
        "version": "2024.x"
      },
      {
        "status": "affected",
        "version": "2025.x"
      },
      {
        "lessThanOrEqual": "2026.6.x",
        "status": "affected",
        "version": "2026.x",
        "versionType": "patch"
      }
    ]
  },
  {
    "defaultStatus": "affected",
    "product": "((OTRS)) Community Edition",
    "vendor": "OTRS GmbH (former OTRS AG)",
    "versions": [
      {
        "status": "affected",
        "version": "6.x"
      }
    ]
  }
]

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