Hornbill Supportworks ITSM 1.0.0 - SQL Injection Vulnerability

SQL Injection Vulnerability in ITSM component of Hornbill Supportworks
Application
 

    CVE number: CVE-2013-2594
 
    Impact: High
 
    Vendor homepage: http://www.hornbill.com
 
    Vendor notified: 19/11/2012
 
    Vendor response: This issue has reportedly been fixed but the vendor
refused to give version details.
 
    Credit: Joseph Sheridan of ReactionIS

 
Affected Products
 

Supportworks ITSM versions 1.0.0 and possibly other versions
 

Details
 

There is a SQL injection vulnerability in the ITSM component of the
Supportworks Application. The vulnerable file is calldiary.php found in the
/reports folder of the webroot. The following URL demonstrates the issue:
 
  

http://vulnhost.com/reports/calldiary.php?callref=VULN
 

This attack can be used to take full control of the host by writing a php
webshell document (using mysql 'into outfile') to the webroot.
 

Impact
 

An attacker may be able to take full control of the Supportworks server and
execute arbitrary operating-system commands.

Solution
 
Upgrade to the latest available ITSM version - contact Vendor for more
details.

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