Hornbill Supportworks ITSM 1.0.0 SQL Injection

`Summary  
  
  
  
SQL Injection Vulnerability in ITSM component of Hornbill Supportworks  
Application  
  
  
  
CVE number: CVE-2013-2594  
  
Impact: High  
  
Vendor homepage: http://www.hornbill.com  
  
Vendor notified: 19/11/2012  
  
Vendor response: This issue has reportedly been fixed but the vendor  
refused to give version details.  
  
Credit: Joseph Sheridan of ReactionIS  
  
  
  
Affected Products  
  
  
  
Supportworks ITSM versions 1.0.0 and possibly other versions  
  
  
  
Details  
  
  
  
There is a SQL injection vulnerability in the ITSM component of the  
Supportworks Application. The vulnerable file is calldiary.php found in the  
/reports folder of the webroot. The following URL demonstrates the issue:  
  
  
  
  
  
http://vulnhost.com/reports/calldiary.php?callref=VULN   
  
  
  
This attack can be used to take full control of the host by writing a php  
webshell document (using mysql 'into outfile') to the webroot.  
  
  
  
  
  
Impact  
  
  
  
An attacker may be able to take full control of the Supportworks server and  
execute arbitrary operating-system commands.  
  
  
  
Solution  
  
  
  
Upgrade to the latest available ITSM version - contact Vendor for more  
details.  
  
  
  
http://www.reactionpenetrationtesting.co.uk   
  
http://www.reactionpenetrationtesting.co.uk/research.html   
  
http://www.reactionpenetrationtesting.co.uk/security-testing-services.html   
  
  
  
  
  
`