5.5 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:L/Au:S/C:N/I:P/A:P
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
NONE
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
0.001 Low
EPSS
Percentile
22.9%
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and
6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only
major updates) will experience data loss in their agent preferences table.
community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework
community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework/
launchpad.net/bugs/cve/CVE-2018-20800
nvd.nist.gov/vuln/detail/CVE-2018-20800
security-tracker.debian.org/tracker/CVE-2018-20800
www.cve.org/CVERecord?id=CVE-2018-20800
5.5 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:L/Au:S/C:N/I:P/A:P
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
NONE
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
0.001 Low
EPSS
Percentile
22.9%