Problem: Even with auto-protection enabled, Norton Antivirus fails to restart when users login to any workstation which has been logged off at least once.
Systems Affected/Tested: Norton AntiVirus 5.00.01C under Windows 95/98 with Novell Netware Client 188.8.131.52
Description: Auto-protection is a typical feature found in a variety of antivirus software packages to automatically scan files being downloaded, copied, or executed on a workstation. With auto-protection enabled under Norton AntiVirus, navapw32.exe loads each time the machine is booted. Under a normal system configuration this service continues to run and scan files until the machine is powered off. However with the Novell Netware Client installed, the auto protection service also shut downs every time the first user logs off of the machine. When the same user or different one logs back onto the machine the service fails to restart. The service must either be manually started by the user or the system must be rebooted. When tested on systems without the Novell client the service restarted each time the user signed off and back onto the windows machine.
The problem also seems to extend to other Norton Utilities packages such as the Norton Protected Recycle Bins (nprotect.exe) and other "auto-protect" software. This isn't really a problem with Norton AntiVirus or other software packages but it is a flaw (feature?) in the Novell Client that could have a significant impact on some system administrators in trying to protect user machines against malicious code.
Regards - greg