REWTERZ-20140101 - ManageEngine ServiceDesk SQL Injection Vulnerability

2015-01-25T00:00:00
ID SECURITYVULNS:DOC:31652
Type securityvulns
Reporter Securityvulns
Modified 2015-01-25T00:00:00

Description

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[REWTERZ-20140101] - Rewterz - Security Advisory

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Title: ManageEngine ServiceDesk SQL Injection Vulnerability Product: ServiceDesk Plus (http://www.manageengine.com/) Affected Version: 9.0 (Other versions could also be affected) Fixed Version: 9.0 Build 9031 Vulnerability Impact: High Advisory ID: REWTERZ-20140101 Published Date: 22-Jan-2015 Researcher: Muhammad Ahmed Siddiqui Email: ahmed [at] rewterz.com URL: http://www.rewterz.com/vulnerabilities/manageengine-servicedesk-sql-injection-vulnerability

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Product Introduction

ServiceDesk Plus is a help desk software with integrated asset and project management built on the ITIL framework. It is available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

Source: http://www.manageengine.com/products/service-desk/

Vulnerability Information

Class: SQL Injection Vulnerability Impact: An Authenticated user could exploit this vulnerability to gain complete system access. Remotely Exploitable: Yes Authentication Required: Yes User interaction required: Yes CVE Name: N/A

Vulnerability Description

CreateReportTable.jsp page is prone to SQL injection via site variable. A user with limited privileges could exploit this vulnerability to gain complete database/system access.

Proof-of-Concept

Postgres DB:

http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND 3133=(SELECT 3133 FROM PG_SLEEP(1))

MySQL DB:

http://127.0.0.1:8080/reports/CreateReportTable.jsp?site=0 AND UNION ALL SELECT user(),NULL,NULL,NULL,NULL

Timeline

23-Dec-2014 – Notification to Vendor 24-Dec-2014 – Response from Vendor 30-Dec-2014 – Vulnerability fixed by Vendor

About Rewterz

Rewterz is a boutique Information Security company, committed to consistently providing world class professional security services. Our strategy revolves around the need to provide round-the-clock quality information security services and solutions to our customers. We maintain this standard through our highly skilled and professional team, and custom-designed, customer-centric services and products.

http://www.rewterz.com

Complete list of vulnerability advisories published by Rewterz:

http://www.rewterz.com/resources/security-advisories