Ticketmaster says stolen Taylor Swift Eras Tour tickets are useless

While cybercriminals are offering free tickets to Taylor Swift Eras Tour and other events, Ticketmaster is telling would-be purchasers that these tickets will prove to be worthless. Those who have claimed responsibility for the Ticketmaster data breach say they’ve stolen 440,000 tickets for Taylo...

“No social media ’til 16,” and other fixes for a teen mental health crisis, with Dr. Jean Twenge: Lock and Code S04E10

This week on the Lock and Code podcast… You’ve likely felt it: The dull pull downwards of a smartphone scroll. The “five more minutes” just before bed. The sleep still there after waking. The edges of your calm slowly fraying. After more than a decade of our most recent technological experiment, ...

How to change your Social Security Number

After seeing their Social Security Number SSN leaked in the AT&T breach, some US citizens are wondering if and how they can change their SSN. The good news is that even though it’s a challenging process, it is possible. But if youve ever had to abandon an email address that you used for years,...

Upgrading your Android device? Read this first

Last month, we wrote an article about what to do when upgrading your iPhone. Since then, we've received several requests to do a similar post about Android devices. Providing uniform and easy to follow instructions is a bit harder to do for Android, because there are many differences between make...

A week in security (October 2 - October 8)

Last week on Malwarebytes Labs: Multi-factor authentication has proven it works, so what are we waiting for? Amazon Prime email scammer snatches defeat from the jaws of victory 2023 MITRE ATT&CK® Evaluation results: Malwarebytes earns high marks for detection, blocks initial malware executions...

Credit card thieves target Booking.com customers

Staff in the hospitality industry are trained to accommodate their guests, and when they have a few years of experience under their belt you can be sure they'll have received some extraordinary requests. Which is something that clever cybercriminals are taking advantage of. Researchers at...

T-Mobile spills billing information to other customers

Some T-Mobile customers logged into their accounts on Wednesday to find another customers billing and account information showing on their online dashboards. T-Mobile denied there was an attack, but confirmed there had been a data leak. It said a "temporary system glitch" had misplaced some...

Malwarebytes wins every Q2 MRG Effitas award & scores 100% on new phishing test

MRG Effitas, a world leader in independent IT research, published their anti-malware efficacy assessment results for Q2 2023. Malwarebytes Endpoint Protection EP achieved the highest possible score 100% and received certifications for Level 1, Exploit, Online Banking, and Ransomware. These result...

A week in security (September 4 - September 10)

Last week on Malwarebytes Labs: Supply chain related security risks, and how to protect against them Password-stealing Chrome extension smuggled on to Web Store Smart chastity device exposes sensitive user data X wants your biometric data Mac users targeted in new malvertising campaign delivering...

Qakbot botnet infrastructure suffers major takedown

The Qakbot botnet has suffered a major setback after its infrastructure was heavily disrupted by US and European law enforcement agencies. Operation DuckHunt, as it was codenamed, is possibly the largest US-led financial and technical disruption of a botnet infrastructure. Not only did the agenci...

"An influx of Elons," a hospital visit, and magic men: Becky Holmes shares more romance scams: Lock and Code S04E18

Becky Holmes is a big deal online. Hugh Jackman has invited her to dinner. Prince William has told her she has "such a beautiful name." Once, Ricky Gervais simply needed her photos "I want you to take a snap of yourself and then send it to me on here...Send it to me on here!" he messaged on...

How to protect your child's identity

As we have mentioned before, identity theft is a serious problem, especially when it affects children. Identity thieves love preying on minors, simply because it usually takes longer before the theft is noticed. A persons identity represents a certain value. If it is stolen and abused, it can cau...

Supply chain attacks disrupt emergency services communications

A supply chain attack rendered two ambulance trusts incapable of accessing electronic patient records in the UK. The two services, which operate in a region of 12 million people, were not targeted directly. Instead, the attack was aimed at a third-party technology provider used by both the South...

Accidental VirusTotal upload is a valuable reminder to double check what you share

A document accidentally uploaded to Googles VirusTotal service has resulted in the potential exposure of defence and intelligence agency names and email addresses. The service, used to scan files for signs of potential malicious activity, is used by security professionals and folks just intereste...

Self-driving cars are a privacy issue, says security expert

Self-driving cars peel off an extra layer from our privacy, says security expert Bruce Schneier. Theoretically, if you know the location of all the closed-circuit television CCTV cameras in a neighborhood, you might be able to move around without one of them ever catching a glimpse of your face...

Public and free WiFi: Can I safely use it?

We've got into the habit of expecting internet access wherever we go. But data costs can be expensive, and out of your own home often the only WiFi available is public, passwordless and free. In security, we've been trained to carefully contemplate anything that's free, because, well, often when...

Microsoft illegally collected and retained children's data, says FTC

Microsoft is counting the cost of privacy violations, with $20m in fines related to illegal data collection from childrens Xbox accounts. The Xbox manufacturer has reached a settlement with the Federal Trade Commision FTC, a result which promises to have other console developers looking closely a...

Vice Society: The #1 cyberthreat to schools, colleges, and universities

This article is based on research by Marcelo Rivero, Malwarebytes' ransomware specialist, who monitors information published by ransomware gangs on their Dark Web sites. In this report, "known attacks" are those where the victim didn't pay a ransom. This provides the best overall picture of...

Instagram scam promises money in exchange for your image

Were seeing a number of complaints on Reddit and elsewhere regarding a scam which flares up every so often. Its called the "Muse scam", and targets users of Instagram. Let's hear from one of the Reddit posters impacted: An artist approached me on Instagram asking if they could use one of my photo...

LastPass was undone by an attack on a remote employee

Last August, LastPass suffered a well publicised breach: Developer systems were compromised and source code stolen. This resulted in a second breach in November, which was revealed by LastPass in December. The company has now revealed that the individuals responsible for the attack also compromis...

Four EU telco giants will start asking users if they want personalized targeted ads

They say you can't have too much of a good thing. Unfortunately, this applies to ads, too, whether you think they're a good thing or not. Soon, Europes four biggest telecommunication companies--Germany's Deutsche Telekom DK, France's Orange, Spain's Telefonica, and the UK's Vodafone Group--will...

Maternal & Family Health Services discloses ransomware attack months after discovery

Maternal & Family Health Services MFHS, a nonprofit healthcare giant based in Pennsylvania, said in an advisory and press release that it has suffered a ransomware attack which led to the potential exposure of sensitive data of patients, employees, and vendors. That data includes names, addresses...

Play ransomware group claims to have stolen hotel chain data

H-Hotels, a large hospitality chain with 60 hotels across several countries including Germany and Switzerland has announced it has fallen victim to a ransomware attack. The incident, which took place on December 11, is allegedly a double whammy of hijacked devices and data theft…if a ransomware...

Chasing cryptocurrency through cyberspace, with Brian Carter: Lock and Code S03E26

On June 7, 2021, the US Department of Justice announced a breakthrough: Less than one month after the oil and gas pipeline company Colonial Pipeline had paid its ransomware attackers roughly $4.4 million in bitcoin in exchange for a decryption key that would help the company get its systems back ...

A cyber threat hunter talks about what he’s learned in his 16+ year cybersecurity career

Hiep Hinh is a Principal MDR Analyst at Malwarebytes, where he supports 24/7/365 Managed Detection and Response MDR efforts. Hiep has over 16 years of experience in the cybersecurity and intelligence fields, including for the US Army as an intelligence analyst and for the Airforce Computer...

6 patch management best practices for businesses

Patching is a thorn in the side of many businesses today: Everything from keeping up with the volume of patches to prioritizing what needs to be patched first can cause major delays in a business's patching process. Needless to say, businesses are looking to streamline their patch management...

Chromium browsers can write to the system clipboard without your permission

If you are a user of Google Chrome or any other Chromium-based web browser, then websites may push anything they want to the operating system's clipboard without your permission or any user interaction. This means that by simply visiting a website, the data on your clipboard may be overwritten...

Criminals using compromised social media accounts to "post indecent images of children" says UK cybercrime organization

Action Fraud, the UK's national reporting center for fraud and cybercrime, is warning of a very disturbing scam involving social media and "indecent images of children." Details are light, but social media fans should take this as a warning to lock down their accounts immediately...

To settle with the DoJ, Uber must confess to a cover-up. And it did.

Uber covered up the 2016 data breach that affected its 57 million customers and drivers. The confession came as part of the settlement between the DOJ US Department of Justice and the taxi company, which will see it avoid criminal prosecution. In a press release from the DOJ, Uber "admits that it...

The FTC will go after companies misusing location, health, and other sensitive data

After the overturning of Roe V Wade, many feared that using, having access to, and sharing reproductive and sexual health data—once done freely—would be outlawed with the practice of abortion in many states. To protect such data from falling into the wrong hands, Congresswoman Sara Jacobs D-CA...

Watch out! Tinder and Grindr users targeted by cruel scammers using real abuse photos

A horrible catfishing scam is using real abuse photos in order to lure in unsuspecting victims on sites like Tinder and Grindr. Recently unearthed by Bleeping Computer, it works like this: Boy meets good-looking girl on dating site. The longer they talk, boy notices the conversation turning into ...

How iPhones can run malware even when they’re off

Most people think that turning off their iPhone - or letting the battery die - means that the phone is, well, off. The thing is, this isnt quite true. In reality, most of the phones functionality has ended, but there are components that mindlessly continue a zombie-like existence, for the most pa...

$600 a week to wrap your car? It’s a scam

A friend of mine recently received a text message which they described as "intriguing, but nonsensical". They were convinced it was some sort of scam, but they werent sure what the scammers were up to. Would it turn out to be some sort of phishing attempt? A telephone scam? Banking fraud? That on...

Craft fair vendors targeted by fake event scammers on Facebook

A real world scam which sucks the fun out of craft fairs has caused nothing but stress for victims. It may sound bizarre, but it’s actually a fairly popular attack focused on small/self-run business owners selling their own creations. Are you ready for a trip to the craft fair? You’re a small...

Beware Twitter Messages claiming “Your blue badge Twitter account has been reviewed as spam”

Twitter verification is a two-edged sword. According to Twitter, its supposed to let people know "that an account of public interest is authentic." Thats great, so long as the account is authentic, but what if, one day, it suddenly isnt? An attacker that can wrestle a verified account from its...

Apple’s child safety features are coming to a Messages app near you

Apple will soon be rolling out its promised child safety features in the Messages app for users in Australia, Canada, New Zealand, and the UK. The announcement comes four months after the features initial launch in the US on the iOS, iPad, and macOS devices. To make communicating with Messages...

Filing your taxes? Be wary of help found through search engines

The deadline for filing your taxes in the US is nearly upon us. April 18 is the very last date that you can afford to hand your tax returns in to the IRS. People will naturally gravitate toward all manner of filing tools to get the job done. But it’s worth noting that sites are lurking in search...

Beware Ukraine-themed fundraising scams

Unfortunately scammers continue to focus on the invasion of Ukraine to make money. A flurry of bogus domains and scam techniques are spreading their wings. They appear to focus on donation fakeouts but there’s a few other nasty surprises lying in wait too. The lowest of the low There are few lowe...

Phishers make a date with your calendar apps

Calendars are a rich source of bad behaviour for scammers and spammers. They’re one of the most prolific tools the workplace has for collaborative actions and general cross-purpose messaging. They’ve been misused by bad actors for many years now, most commonly spamming unwary potential victims an...

TrickBot takes down server infrastructure after months of inactivity

The king of tricks is dead. Long live the new king. Or will it make a comeback? While we already assumed TrickBot was dead in the water, the shutdown of the server infrastructure on February 24, 2022, did not go unnoticed. Is this really the end of one of the most active botnets in the last decad...

Hive ransomware: Researchers figure out a method to decrypt files

Files encrypted by ransomware cant be recovered without obtaining the decryption key, if the encryption has been done properly. But that doesnt seem to be the case for Hive ransomware. Researchers from the Kookmin University in Korea have published a method for decrypting the data scrambled by...

Android malware BRATA can wipe devices

Cleafy, a cybersecurity firm specializing in online fraud, has published new details about banking Trojan BRATA Brazilian Remote Access Tool, Android, a known malware strain that first became widespread in 2019. BRATA is now being used to perform factory resets on victims machines. Its rare for...

A week in security (January 17 – 23)

Last week on Malwarebytes Labs: CISA calls for urgent action against critical threats Red Cross begs attackers to “Do the right thing” after family reunion service compromised Update now! Chrome patches critical RCE vulnerability in Safe Browsing Combatting SMS and phone fraud: UK government issu...

Dark Souls servers taken offline over hacking fears

There’s been trouble brewing over the weekend for players of the smash-hit Dark Souls series. PvP servers player vs player were temporarily shut down by the developers after a hack. PvP servers for Dark Souls 3, Dark Souls 2, and Dark Souls: Remastered have been temporarily deactivated to allow t...

Browsers on iOS, iPadOS and Mac leak your browsing activity and personal identifiers

Researchers at FingerprintJS, a Chicago-based firm that specializes in online fraud prevention, have published a software bug introduced in Safari 15’s implementation of the IndexedDB API that lets any website track your internet activity and may even reveal your identity. They found that in Safa...

REvil ransomware gang busted by Russian Federal Security Service

Eight members of the REvil ransomware group have been arrested in Russia and will be pressed with criminal charges. Russias intelligence bureau, the FSB, announced on Friday that it had conducted an operation together with the Interior Ministry in Moscow, St. Petersburg, and the regions of Moscow...

Apple’s notarization process fails to protect

In macOS Mojave, Apple introduced the concept of notarization, a process that developers can go through to ensure that their software is malware-free and must go through for their software to run on macOS Catalina. This is meant to be another layer in Apples protection against malware...

Loyalty points fraud is funding hacker holidays (Lock and Code S07E18)

This week on the Lock and Code podcast… Crooks are taking a holiday. They’re counting on you to fund it. For decades, cybercriminals have stolen roughly the same types of data. Biographical and personal details—like Social Security numbers, birthdates, addresses, and phone numbers—can be stolen t...

153M+ driver’s licenses for sale on new dark web platform

A new dark web platform called Nexus claimed to be selling 153 million driver’s license scans and millions of other identity and medical cards. The collection included more than 153 million driver’s licenses, 10 million ID cards, 3 million travel documents, and 579,000 medical cards, including...

Infostealers are hijacking Claude accounts at users’ expense

Anthropic has warned some Claude users that criminals are using information stealers to take over their accounts. Rather than guessing passwords or intercepting two-factor authentication 2FA codes, the attackers steal the browser sessions that prove a user is already logged in. According to a...