Scam hunter scammed by tax office impersonators

The next time you shake your head at another online scam and vow that you'd never fall for it, remember that even the most tech-savvy people can sometimes slip up. A case in point: Julie-Anne Kearns. This self-made scam-hunter told her story to the Guardian last week, revealing how she had been...

A week in security (July 28 – August 3)

Last week on Malwarebytes Labs: Apple ID scam leads to $27,000 in-person theft of Ohio man OpenAI kills "short-lived experiment" where ChatGPT chats could be found on Google Trump Administration and Big Tech want you to share your health data Prison visitor details shared with all inmates at...

Proton launches Lumo, a privacy-focused AI chatbot

Proton, known for its privacy focused set of services, announced the introduction of Lumo, a privacy-first Artificial Intelligence AI chatbot. It is good to know before you dive in that Proton’s chatbot has two user options that offer a very different experience. If you want Lumo to access the...

Meta AI chatbot bug could have allowed anyone to see private conversations

A researcher has disclosed to TechCrunch that he received a $10,000 bounty for reporting a bug that let anyone access private prompts and responses with the Meta AI chatbot. On June 13, we reported that the Meta AI app publicly exposes user conversations, often without users realizing it. In thes...

A week in security (June 30 – July 6)

Last week on Malwarebytes Labs: Drug cartel hacked cameras and phones to spy on FBI and identify witnesses Catwatchful "child monitoring" app exposes victims’ data Microsoft, PayPal, DocuSign, and Geek Squad faked in callback phishing scams Qantas: Breach affects 6 million people, "significant"...

Corpse-eating selfies, and other ways to trick scammers (Lock and Code S06E14)

This week on the Lock and Code podcast … There’s a unique counter response to romance scammers. Her name is Becky Holmes. Holmes, an expert and author on romance scams, has spent years responding to nearly every romance scammer who lands a message in her inbox. She told one scammer pretending to ...

Sextortion email scammers increase their “Hello pervert” money demands

Every so often the sextortion emails that start with “Hello pervert” get a redesign. You may have received one yourself: The emails claim that the sender has been watching your online behavior and caught you red-handed doing activities that you would like to keep private. The email usually starts...

Smart air fryers ordered to stop invading our digital privacy

In a confirmation that we've gone full Black Mirror, the UK's privacy czar has wagged a finger at air fryer manufacturers and told them to stop playing with our data. New draft guidance from the Information Commissioner's Office ICO targets not just air fryer vendors but manufacturers of any smar...

Juice jacking warnings are back, with a new twist

Remember juice jacking? It's a term that crops up every couple of years to worry travelers. This spring has seen another spate of stories, including a new, more sophisticated form of attack. But how much of a threat is it, really? Juice jacking is where an attacker uses a malicious public USB...

A week in security (May 19 – May 25)

Last week on Malwarebytes Labs: Lumma information stealer infrastructure disrupted Stalkerware apps go dark after data breach Scammers are using AI to impersonate senior officials, warns FBI 23andMe and its customers’ genetic data bought by a pharmaceutical org Malware-infected printer delivered...

Meta sent cease and desist letter over AI training

EU privacy advocacy group NOYB has clapped back at Meta over its plans to start training its AI model on European users' data. In a cease and desist letter to the social networking giant's Irish operation signed by founder Max Schrems, the non-profit demanded that it justify its actions or risk...

Google to pay $1.38 billion over privacy violations

The state of Texas reached a mammoth financial agreement with Google last week, securing $1.375 billion in payments to settle two three year-old lawsuits. The Office of Texas Attorney General Ken Paxton originally filed the first lawsuit against Google in January 2022, complaining that the tech...

FBI issues warning as scammers target victims of crime

The FBI has issued a warning about an ongoing fraud scheme where criminal scammers are impersonating FBI Internet Crime Complaint Center IC3 employees in order to scam people. Between December 2023 and February 2025, the FBI received over 100 reports of scams involving people posing as IC3...

Intimate images from kink and LGBTQ+ dating apps left exposed online

A researcher found millions of pictures from specialized dating apps for iOS stored online without any kind of password protection. The pictures, some of which are explicit, stem from dating apps that all have a specific audience. The five platforms, all developed by M.A.D. Mobile are kink sites...

How ads weirdly know your screen brightness, headphone jack use, and location, with Tim Shott (Lock and Code S06E05)

This week on the Lock and Code podcast … Something's not right in the world of location data. In January, a location data broker named Gravy Analytics was hacked, with the alleged cybercriminal behind the attack posting an enormous amount of data online as proof. Though relatively unknown to most...

Android botnet BadBox largely disrupted

Removing 24 malicious apps from the Google Play store and silencing some servers almost halved a botnet known as BadBox. The BadBox botnet focuses on Android devices, but not just phones. It also affects other devices like TV streaming boxes, tablets, and smart TVs. The German BSI Federal Office...

TikTok: Major investigation launched into platform’s use of children’s data

TikTok is the subject of yet another major investigation, reports BBC News. This time around, the UK’s Information Commissioner's Office ICO is going to look at how the data of 13 to 17-year-olds feeds the algorithm that decides what further content to show. The ICO introduced a children’s code f...

PayPal’s “no-code checkout” abused by scammers

We recently identified a new scam targeting PayPal customers with very convincing ads and pages. Crooks are abusing both Google and PayPal's infrastructure in order to trick victims calling for assistance to speak with fraudsters instead. Combining official-looking Google search ads with...

Fake Etsy invoice scam tricks sellers into sharing credit card information

This article was researched and written by Stefan Dasic, manager, research and response forThreatDown, powered by Malwarebytes. As an online seller, you’re already juggling product listings, customer service and marketing—so the last thing you need is to be targeted by scammers. Unfortunately, a...

ClickFix vs. traditional download in new DarkGate campaign

During the past several months there have been numerous malware campaigns that use a technique something referred to as "ClickFix". It often consists of a fake CAPTCHA or similar traffic validation page where visitors are instructed to paste and execute code in order to proceed. We have started t...

A week in security (January 6 – January 12)

Last week on Malwarebytes Labs: Dental group lied through teeth about data breach, fined $350,000 AI-supported spear phishing fools more than 50% of targets US Cyber Trust Mark logo for smart devices is coming GroupGreeting e-card site attacked in "zqxq" campaign Massive breach at location data...

Google Chrome AI extensions deliver info-stealing malware in broad attack

Small businesses and boutique organizations should use caution when leaning on browser-friendly artificial intelligence AI tools to generate ideas, content, and marketing copy, as a set of Google Chrome extensions were recently compromised to deliver info-stealing malware disguised as legitimate...

US Cyber Trust Mark logo for smart devices is coming

The White House announced the launch of the US Cyber Trust Mark which aims to help buyers make an informed choice about the purchase of wireless internet-connected devices, such as baby monitors, doorbells, thermostats, and more. The cybersecurity labeling program for wireless consumer Internet o...

Some weeks in security (December 16 – January 5)

During the holiday period on Malwarebytes Labs we covered: A day in the life of a privacy pro, with Ron de Jesus Lock and Code S05E26 Task scams surge by 400%, but what are they? 5 million payment card details stolen in painful reminder to monitor Christmas spending AI-generated malvertising "whi...

AI chatbot provider exposes 346,000 customer files, including ID documents, resumes, and medical records

Researchers have discovered a huge Google Cloud Storage bucket, found freely accessible on the internet and containing a treasure trove of personal information. AI startup WotNot provides companies with the ability to create their own customized chatbot. The company reportedly has 3,000 customers...

Printer problems? Beware the bogus help

Anyone who has ever used a printer likely has had a frustrating experience at some point. There always seems to be some kind of issue with the software not responding, paper getting jammed or one of many other possible failures. When people need help, they often turn to Google and now AI to look...

A week in security (November 18 – November 24)

Last week on Malwarebytes Labs: Meta takes down more than 2 million accounts in fight against pig butchering "Sad announcement" email implies your friend has died Update now! Apple confirms vulnerabilities are already being exploited AI Granny Daisy takes up scammers’ time so they can’t bother yo...

1,000+ web shops infected by “Phish ‘n Ships” criminals who create fake product listings for in-demand products

Researchers at the Satori Threat Intelligence and Research team have published their findings about a group of cybercriminals that infect legitimate web shops to create and promote fake product listings. The threat, dubbed "Phish ‘n Ships" by the researchers, reportedly infected more than 1,000...

Election season raises fears for nearly a third of people who worry their vote could be leaked

As the United States enters full swing into its next presidential election, people are feeling worried, unsafe, and afraid. And none of that has to do with who wins. According to new research from Malwarebytes, people see this election season as a particularly risky time for their online privacy...

Robot vacuum cleaners hacked to spy on, insult owners

Multiple robot vacuum cleaners in the US were hacked to yell obscenities and insults through the onboard speakers. ABC news was able to confirm reports of this hack in robot vacuum cleaners of the type Ecovacs Deebot X2, which are manufactured in China. Ecovacs is considered the leading service...

Google Search user interface: A/B testing shows security concerns remain

For the past few days, Google has been A/B testing some subtle visual changes to its user interface for the search results page. You may only get the new UI for certain types of searches or based on your current geolocation. This test is not to be confused with but could part of a previously...

MoneyGram confirms customer data breach

Money transfer company MoneyGram has notified its customers of a data breach in which it says certain customers had their personal information taken between September 20 and 22, 2024. The investigation into the incident that was discovered on September 27 is still ongoing, and the number of...

Don’t share the viral Instagram Meta AI “legal” post

A new variation of a hoax that has been doing the rounds on Facebook for years has crossed over to Instagram. We’re seeing this post on Instagram Stories a lot suddenly over the last few days. The post is usually posted as a shareable screenshot on Instagram Stories, but it’s also been spotted on...

Snapchat wants to put your AI-generated face in its ads

Snapchat is reserving the right to use your selfie images to power Cameos, Generative AI, and other experiences on Snapchat, including ads, according to our friends at 404 Media, The Snapchat Support page about its My Selfie feature says: “You’ll take selfies with your Snap camera or select image...

How to avoid election related scams

With the US election campaigns at full throttle, scammers have taken a renewed interest in the ways this can be used to defraud people, often using the same tactics legitimate campaigns leverage for support emails, text messages, phone calls, and social media pleas. The lure that we have seen the...

Why you need to know about ransomware

Last month, a strange thing happened in cybersecurity: a type of cyberthreat typically reserved for large businesses and critical services appeared on the computers of everyday people. Starting on July 20, hundreds of individuals across the globe began reporting problems with ransomware. Ransomwa...

Security company ADT announces security breach of customer data

Electronic surveillance equipment provider ADT filed a form 8-K with the Security and Exchange Commision SEC to report “a cybersecurity incident during which unauthorized actors illegally accessed certain databases containing ADT customer order information.” An 8-K is a report of unscheduled...

SIEM is not storage, with Jess Dodson (Lock and Code S05E16)

This week on the Lock and Code podcast… In the world of business cybersecurity, the powerful technology known as "Security Information and Event Management" is sometimes thwarted by the most unexpected actors—the very people setting it up. Security Information and Event Management—or SIEM—is a te...

Number of data breach victims goes up 1,000%

Nope, that headlines not a typo. Over one thousand percent. The Identity Theft Resource Center ITRC tracked 1,041,312,601 data breach victims in Q2 2024, an increase of 1,170% over Q2 2023 81,958,874 victims. The ITRC is a national non-profit organization set up with the goal of minimizing the ri...

Ticketmaster says stolen Taylor Swift Eras Tour tickets are useless

While cybercriminals are offering free tickets to Taylor Swift Eras Tour and other events, Ticketmaster is telling would-be purchasers that these tickets will prove to be worthless. Those who have claimed responsibility for the Ticketmaster data breach say they’ve stolen 440,000 tickets for Taylo...

Prudential Financial data breach impacts 2.5 million people, not 36,000 as first thought

In February 2024, Prudential Financial reported it had fallen victim to a ransomware attack. The attack was discovered one day after it started, but not before some 2.5 million people had been impacted by the resulting data breach. As one of the largest insurance companies in the US, Prudential...

How to remove a user from a shared Windows device

There will be times when you need to remove a user from a device. In this article well show you how to remove a user from Windows 10 or 11. On Windows you can create a local user account an offline account for anyone who will frequently use your PC. But the best option in most cases, is for...

How to change your Social Security Number

After seeing their Social Security Number SSN leaked in the AT&T breach, some US citizens are wondering if and how they can change their SSN. The good news is that even though it’s a challenging process, it is possible. But if youve ever had to abandon an email address that you used for years,...

A week in security (April 1 – April 7)

A list of topics we covered in the week of April 1 to April 7 of 2024 Last week on Malwarebytes Labs: 60% of small businesses are concerned about cybersecurity threats Cookie consent choices are just being ignored by some websites Bing ad for NordVPN leads to SecTopRAT Jackson County hit by...

Coldriver threat group targets high-ranking officials to obtain credentials

Researchers at Google’s Threat Analysis Group TAG have published their findings about a group they have dubbed Coldriver. The main targets of the Coldriver group are high-profile individuals in non-governmental organizations NGOs, former intelligence and military officials, and NATO governments...

SolarWinds and its CISO accused of misleading investors before major cyberattack

The Securities and Exchange Commission SEC has announced charges against software company SolarWinds Corporation and its chief information security officer CISO, Timothy G. Brown, for “fraud and internal control failures relating to allegedly known cybersecurity risks and vulnerabilities.” In 202...

A week in security (October 16 - October 22)

Last week on Malwarebytes Labs: Ragnar Locker ransomware group taken down IT administrators' passwords are awful too The hot topics from Europe's largest trade fair for IT security Clever malvertising attack uses Punycode to look like KeePass's official website 3 crucial security steps people...

The hot topics from Europe’s largest trade fair for IT security

IT-SA Expo & Congress claims to be Europes largest trade fair for IT security. And it really covers a wide range of security and security-related products and services. The event takes place in Nuremberg, Germany and provides an opportunity for vendors to show themselves to the public, create new...

[updated] 23andMe user data stolen, offered for sale

Information belonging to as many as seven million 23andMe customers has been put up for sale on criminal forums following a credential stuffing attack against the genomics company. On Friday October 6, 2023, 23andMe confirmed via a somewhat opaque blog post that threat actors had "obtained...

Upgrading your Android device? Read this first

Last month, we wrote an article about what to do when upgrading your iPhone. Since then, we've received several requests to do a similar post about Android devices. Providing uniform and easy to follow instructions is a bit harder to do for Android, because there are many differences between make...