To Keep Players Happy, First Seek Understanding

Me: To keep your players happy - you need to understand why they're not. You: Uh, yeah obviously. Thanks. So what? Actually, I have a lot to say on the topic of keeping players happy. A few months back I wrote a quick post about Friction. Friction, as I defined it, is anything that prompts your...

Akamai Is Named A Leader In Gartner's Magic Quadrant For Web Application Firewalls

"Don't work for recognition, but do work worthy of recognition" - H. Jackson Brown. A friend sent this quote to me after I explained to her my ambivalence about being recognized by Gartner as a "Leader" in their Web Application Firewall Magic Quadrant. I had mixed feelings because I wanted to...

Girls Who Code at Akamai, Week 5: Designing the User Experience!

Week 5 of the Girls Who Code program at Akamai was action-packed. The class attended a User-Experience UX workshop onsite at Akamai's headquarters in Cambridge, Mass. The instructors, formerly of Twitter and currently Google UX experts, led the girls through an activity in which they designed the...

Part 2: Reading SPAM For Research

A couple weeks ago, I posted a blog that is a follow up of an article I published in Information Security Magazine. In that post I wrote about collecting phishing samples and identifying domain squatters that might be looking to harvest information from their target. This is the final blog entry...

Girls Who Code Weeks 3 and 4: Robots, the Internet and College

The summer is flying by, and we have reached the mid-point of our Girls Who Code Summer Immersion program. Our students are smart, engaged, learning a ton, and seem to be having a lot of fun! Last week was about robotics. The girls wired and programmed Arduino robots to perform a variety of tasks...

Get Ready For The Holidays With Cloudlets

It's summer, which means it's time for hitting the beach, enjoying outdoor barbeques with friends and family, going for hiking, biking, kayaking and savoring cold craft beers. But for savvy retailers like you, summer is the ideal time to start getting your apps, websites and infrastructures ready...

Larry's Cabinet of Web Vulnerability Curiosities

One of my responsibilities as a member of the Akamai Security Intelligence Response Team SIRT is to research new web application vulnerabilities. For the last year, I have focused on Wordpress plugin vulnerabilities, and looking for any interesting code tidbits in my box of Wordpress toys. There...

Winning at Launch Time

Your extraordinary work on game development through concept to crunch, your tireless community building, brand awareness, and engagement all converge on one moment: Launching the game. Is it possible to ever finish building a video game? The longer the dev cycle, the more likely it is you'll run...

Part 1: Reading SPAM for Research

I recently wrote an article for Information Security Magazine where I explained how internet security researchers could use their spam folders as a resource tool. It got me thinking about going into greater detail on what I've found in my inbox. Phishing Sites I noticed an increase in "free gift...

Girls Who Code Week 2: Let the Coding Begin!!

The Akamai-sponsored Girls Who Code program is well under way! Week 2 featured lots of activity in the Girls Who Code classroom at Akamai's Cambridge, MA headquarters. The girls learned to use Scratch, a visual programming language that was developed at MIT to help people learn to code. They used...

Don't Say Goodbye to Your OTT Viewers

Takes a second to say goodbye Say goodbye, oh, oh, oh It takes a second to say goodbye Say goodbye, oh, oh, oh, say bye bye Where you going to now When U2 penned the lyrics to its song, "Seconds," in 1983, there was no such thing as online video. In fact, video had killed the radio star only four...

The Myth of the self tuning / machine learning Web Application Firewall

There's an old adage that if something seems too good to be true, it probably is. If you're like me, you can apply this to your own experiences. For example, about 5 years ago a small chain of gyms that exclusively used vibrating exercise machines popped up near my home. Their gym goers would sta...

Unwelcome Interruptions

Imagine your player's first experience with your game. Finally, after waiting all these years, she's got the game in hand. She tears the cellophane, cracks the case, slots the disc, and . . . "Game is now updating. Please wait." Watching 20 GB load onto a machine is not anyone's idea of fun. I ha...

Superior and safe user experiences with the Akamai Cloud Delivery Platform

Your customers are unique and they all expect fast, secure, personalized digital experiences. They are spread across the world, in regions of varying network connectivity, utilize a plethora of devices and screen sizes - making it challenging to deliver your experiences. By delivering 95 Exabytes...

Girls Who Code Summer Immersion Program - Week One

Written by Lisa Adams The Girls Who Code Summer Immersion program at Akamai Technologies is off to a great start! During Week 1 we welcomed the class of 20 girls and the teaching team of three instructors from Girls Who Code. The girls began learning how to program in the Scratch language, and...

The Slippery Slope Starts with "Get 2 Free Airline Tickets"

Written by Or Katz and Raviv Perets A widespread phishing scam that offers free airline tickets has been spotted in the wild by Akamai's Enterprise Threat Protector ETP security research team. The campaign uses a number of social engineering techniques to trick people into providing their private...

AnswerX - Akamai's 'Secret' DNS Platform

As I work with Operators all over the world, I'm amazed at two worrying. First, Operators are still treating DNS as an afterthought. Everyone knows that if DNS is down, the network is down. Too many people are taking DNS's resiliency for granted. DNS "just works" is assumed to be norm until it do...

Dealing with Petya

Akamai is aware of and is tracking the malware threat known as "Petya". Petya is ransomware spread using several methods, including PSexec, Windows Management Instrumentation Command-line WMIC, and the EternalBlue exploit used by the WannaCry family of ransomware. The malware spreads via port 139...

Akamai Launches New Solution to Help Enterprise Security Teams Address the Impact of Malware, Ransomware, and DNS-based Data Exfiltration

Today, we are proud to introduce Akamai Enterprise Threat Protector ETP. ETP is designed to provide customers quick-to-deploy and easy-to-manage cloud-based protection against the impact of complex, targeted threats such malware, ransomware, phishing, and DNS‑based data exfiltration. One...

How to Build Virtual Python Environment

In the DevOps world, getting a consistent development environment is crucial. In this post, I'll show you how to set up a virtual Python environment and install the correct libraries to achieve a consistent development environment...

Enterprise Security: EAA Exceeds Compliance Standards

I sat down again with John Payne, Akamai's Chief Architect of Infrastructure and Security, as well as Keith Hillis, Director IT Risk & Security. We spoke about enterprise security compliance, and how Enterprise Application Access EAA exceeds Akamai's requirements and simplifies the process for...

Balance traffic intelligently by leveraging Application Layer (Layer 7) and DNS Layer (Layer 3) logic

Gaining new customers and retaining existing ones is at the core of every business. In the past few years, two major trends have emerged in this drive towards customer centricity To meet the ever increasing customer demands, most modern digital applications leverage microservice architecture to...

Telegraph delivers better experience with Image Manager

The Telegraph Media Group TMG is a multi-media news publisher and its titles include The Daily Telegraph, The Sunday Telegraph and The Telegraph website. Today, its site serves more than 380 million pages to over 84 million unique visitors every month across the globe, featuring on average about...

Reducing Infrastructure Cost with new Enterprise Application Access Architecture

In an earlier blog, "Remote Access no longer needs to be Complex and Cumbersome", I wrote about the new game-changing remote access solution available from Akamai called Enterprise Application Access EAA. My thesis was that in our cloud-first, mobile-dominated world, providing access to...

Comey testimony generates massive interest, massive traffic

Online viewers of former FBI Director James Comey's live testimony last week generated a massive peak of 2.5 Tbps of live streaming video traffic on the Akamai platform, despite the hearing occurring in the middle of the work week, in the middle of the work day. To put this in perspective, that 2...

Advanced, Targeted Threats: What do They Mean for Your Bottom Line?

Too often, we are so focused on our day-to-day that we neglect to consider the bigger picture. I have been writing about recursive DNS and threat intelligence, Domain Generation Algorithms DGAs, and DNS-based data exfiltration assuming that the vast majority of readers are familiar with the...

Passive HTTP2 Client Fingerprinting - White Paper

HTTP2 is the second major version of the HTTP protocol. It changes the way HTTP is transferred "on the wire" by introducing a full binary protocol, made up of TCP connections, streams and frames, rather than simply being a plain-text protocol. Such a fundamental change between HTTP/1.x to HTTP/2,...

20 Years of DNS Data Exfiltration: Why, How, and What's Next?

In the last few posts, I talked about why recursive DNS rDNS combined with threat intelligence makes for such a simple-to-deploy security solution that effectively mitigates and prevents advanced, targeted threats. Not to belabor the point, but the recent punycode phishing news makes the...

The State of the Internet: A Decade of Change

The State of the Internet Report is growing up - with this issue, it enters its tenth year of publication. Over time, it has matured in many ways, including its length, design, and the content it includes. Looking back at that first issue all 17 pages of it, for the first quarter of 2008, we find...

Consuming Cyber-security: The Beginning of a New Era

Overview Can you imagine anyone buying a car without airbags and without seat belts? I bet you can't! So why is it that we buy computers without Antivirus software already installed, home routers without a firewall already installed or connected devices IoT that are lacking proper security...

Spotlight on Malware DGA Communication Technique

Written by Avi Aminov and Or Katz Overview Imagine you are standing in the middle of a crowded train station and want to have a private conversation with an old friend. You've been waiting for the perfect time to contact him and get some advice on how to move forward with some important life...

What Are Domain Generation Algorithms (DGAs) And Why You Should Care?

Last time I talked about how a proactive approach to defending against targeted threats using cloud-based recursive DNS and threat intelligence just makes sense. Taking this proactive approach early in the killchain can help mitigate known and unknown threats before any IP connection, file downlo...

WannaCry: What We Know

On Friday, May 12, news agencies around the world reported that a new ransomware threat was spreading rapidly. Akamai's incident response teams and researchers worked quickly to understand this new threat and how to mitigate it. This blog post is a summary of what Akamai knows at this point...

DDoS Attacks against DNS Infrastructure in the News

DNS-based DDoS attacks have gained mindshare among Akamai customers lately, most recently with last year's Dyn attacks written about on the Akamai Blog here and here and this week's attack against Cedexis. DNS infrastructure is a ripe target for malicious actors hoping to disrupt a digital...

The Bondnet Army: Questions & Answers

The following is a select list of questions and answers that we hope will shed more light on the botnet...

Strengthening Network Access Security with Multi-Factor Authentication

As technology continues to develop, more and more applications become not just convenient, but necessary. It was less than a decade ago that it was inconceivable we would 'need' to carry a consumer device to access the internet in our pockets. Today, it is essential. The same is true with the...

Not all Cloud Solutions are Created Equal

The errant swing of a backhoe in a New Jersey field cuts through a major cloud provider's underground cable, bringing activity along the U.S. Eastern Seaboard to a crashing halt. The outage hits some businesses hard. Every minute of downtime means thousands of dollars of lost revenue and hordes o...

Akamai IT Challenge - 100 apps on EAA in 100 days

About a month or so ago I shared a quick video interview with Joe DeFelice. Joe is a Sr. Director Enterprise Security & Infrastructure Engineering here at Akamai. In the video Joe outlines a few of the major initiatives he and the team are working on, including moving towards eliminating the VPN...

Akamai Wins with Live OTT at NAB

The latest version of Akamai's Media Services Live streaming solution, featuring the addition of new liveOrigin capabilities specifically for live and 24/7 linear OTT video delivery, earned two awards at last week's 2017 NAB Show in Las Vegas. Streaming Media named it one of its six "Best of NAB"...

Low Risk Threat: DDoS Extortion Letters

Summary Adversaries calling themselves the Lizard Squad have been sending businesses extortion letters, demanding payment in bitcoin to prevent a Distributed Denial of Service DDoS or other attack against their applications. These letters have been sent to businesses across the globe and across...

The State of Mobile App Performance

In our previous blog, we saw how a new generation of users are increasing the expectations of a mobile app like never before and identified the three key success criteria for mobile apps: 1 increase customer conversions, 2 drive installs and 3 increase customer loyalty. For this blog we profiled...

Recursive DNS - The Achilles Heel Of Advanced Threats

We all know what happens whenever anyone or anything tries to access a resource on the Internet. It all starts with a DNS request that translates a URL www.akamai.com into an IP address 104.97.77.24: Now if we dive a little deeper into the DNS request flow we can see the requester make a request ...

Secure (and Simple) SharePoint Remote Access

SharePoint, Microsoft's 16-year-old flagship file storage and collaboration product, is used by over 200 million worldwide users. Likened to a Swiss Army knife, SharePoint performs so many functions that it has become an integral part of most enterprise IT fabrics. Of course, it is not perfect - ...

The 'Audience of You' at NAB

It's all about the "audience of you" as Akamai gears up for next week's 2017 NAB Show in Las Vegas. With that phrase, we're talking about helping to deliver the best possible experiences for each and every OTT video viewer. It's not an easy thing to do, but we're demonstrating a host of new...

Why moats and castles belong in the past

We are all familiar with the enterprise security approach of treating an organization like a castle, and protecting it with a moat. Moats have been used for perimeter defense since ancient Egypt. While the moat and castle enterprise security approach has worked well in the past it is starting to...

FIVE MINUTES WITH: Judy Piper, Senior Engineering Manager, Akamai's Enterprise & Carrier Division

No matter what else she does in her day, Judy Piper is, first and foremost, a people manager. Her role as a senior engineering manager in the Enterprise business unit is all about empowering others, and her curiosity and fearlessness help her succeed. Judy recently answered a few questions about...

Update: Vulnerability found in Apache Struts

Akamai has created two new WAF rules in response to new information about the Apache Struts2 vulnerability. The first rule, the most recent version of KRS Rule 3000014, is a standard part of the Kona Ruleset and protects against the many common attacks leveraging this vulnerability. This rule is...

Remote Access no longer needs to be Complex and Cumbersome

From an IT management perspective, remote access management can be complex. Deployment, administration, testing and compliance is often multifaceted and time consuming, and security is an on-going concern. Granted, I have talked with IT professionals who tell me VPNs - being the primary remote...

What You Need to Know About Caching Video Series

In this "unofficial" video series, Akamai Solutions Engineers Tedd Smith and CJ Arnesen explain the basics of caching: what it is, why it's important, and how to get the most out of it. A great introduction to Akamai, caching, and content delivery network CDN basics, this series supplements Akama...

Supply Chain Security: Akamai from a Customer's Risk Perspective

Managing risk is a key aspect of any business. This becomes more complicated when additional parties, such as vendors are brought into the mix. One of the strongest pieces of guidance on managing vendors that customers have brought to Akamai comes from the US Office of the Comptroller of the...