Building SAN path is taking a long time

Challenge The path discovery and mount process can take a while to populate the correct path to the VMDKs. 16.05.2012 18:28:09 Info AP Client output: VixDiskLib: Trying to open disk Datastore VMName/VMName.vmdk using mode san.\n 16.05.2012 18:34:41 Info AP Client output: DISKLIB-LINK : Opened...

Exported Report From Veeam ONE Contains Nonfunctional Hyperlinks

Challenge The embedded links in exported Veeam ONE reports are inactive. Cause Embedded links are inactive in all report formats exported directly via Veeam ONE. When SSRS is integrated with Veeam ONE, additional report formats are available, some of which contain active embedded links. Solution...

Naming requirement for correct functioning of the "Guest to Agent Relationship" feature

Challenge To make the VM and OpsMgr Agent integration work properly, it is necessary that VMs discovered by the VMGUEST contains OpsMgr Agent discovery have an identical display name and NETBIOS name. Cause If the VMware display name is different from the NETBIOS name, the VM will have two source...

Disabling Collection of Historical Performance Data

How to disable collection of historical performance data and use Veeam ONE Monitor for real-time monitoring only...

How to Migrate the Veeam ONE Database

Article Applicability This article is specifically about relocating the Veeam ONE database to a different Microsoft SQL Server Instance and the Veeam ONE deployment remaining on the same machine. For information about relocating the Veeam ONE deployment, review: KB1801: How to Migrate Veeam ONE...

Could not connect to Veeam ONE Monitoring Server specified in Settings > Client Settings.

Challenge After launching the Veeam ONE Client, a pop-up appears with the message: Could not connect to Veeam ONE Monitoring Server specified in Settings Client Settings. Cause This occurs when the Veeam ONE Client cannot connect to the Veeam ONE Monitoring Server specified during the launch of t...

Veeam Management Pack for Microsoft System Center Collector Error: "Proxy Authentication Required"

Challenge Despite there being no internet proxy between the collector and the monitored targets, and connection to the monitored targets is stable i.e., the Test Connection utility shows "Success", the following problems occur: No data is displayed in the Operations Manager console. The log shows...

How to Install, Change, or Remove the Veeam ONE License

Purpose This article documents how to manually install, change, or remove a license for Veeam ONE. Solution Install License 1. Open Veeam ONE Client. 2. Click the Main Menu ≡ in the top-left corner. 3. Click License. 4. In the dialog window that appears, click Install License. 5. Using the file...

How to Run Multiple Instances of the Veeam One Client

Purpose This article documents to enable multiple instances of the Veeam ONE Client to be launched on the same machine. By default attempting to launch a second Veeam ONE Client while one is already running will change focus to the existing running Veeam ONE Client. The setting document in this...

VM Right-Sizing report fails with error "Query execution failed for dataset ‘AnalysisDS’"

Challenge VM Right-Sizing report fails with the following error: Query execution failed for dataset 'AnalysisDS'. Error converting data type varchar to numeric. Cause The error occurs because of unsupported decimal separator format on the Collector machine. A dot . is expected as the decimal...

Disabling client authorization check on Veeam ONE Monitor Server

Purpose There might be several reasons to disable client authorization check on the Veeam Monitor Server: 1. It is necessary to use Veeam ONE Monitor Client outside the domain to which Veeam ONE Monitor Server belongs. 2. ​It is necessary to disable or bypass client account authentication to...

How to Run Scripts With Veeam One Client

Purpose This article provides additional information about running scripts with Veeam ONE Client. Solution Script Configuration Scripts can be configured for the following action types: As an alarm notification action -- select this option if you want to run a custom script when the alarm is...

Controller with bus number X was not found.

Challenge Replication job fails with the following error: timestamp Error Controller with BusNumber X was not found at Veeam.Backup.ViSoap.CVirtualController.GetByBusNumberCVirtualController controllers, Int32 busNumber timestamp Error at...

Retrieving the COM class factory for component with CLSID {xxxxxxxx} failed due to the following error: 800700c1.

Creating or copying folders with Veeam FastSCP 3.0.3 fails with the error: Retrieving the COM class factory for component with CLSID xxxxxxxx failed due to the following error: 800700c1...

Veeam Backup Proxy server becomes unresponsive

Challenge The Veeam Backup server or the Backup Proxy server becomes completely unresponsive when disks of a backed up virtual machine are being hot-added to the server. Cause If CTK parameters are enabled on the Veeam Backup server or on the Backup Proxy server, the Virtual Appliance mode cannot...

Failed Accessing Windows Event Log

Challenge SCOM reports a Warning: "Failed Accessing Windows Event Log...". and in the State Change Events description you can find: "The Windows Event Log Provider was unable to open the nworksEventLog event log on computer 'nodexxx' for reading. The provider will retry opening the log every 30...

Veeam Management Pack Metric Definitions and VC Events

Purpose This article documents how to create custom alerts for monitoring setting changes within VMware vCenter and verifying the type of data being collected. For this purpose, Veeam provides a list of Veeam MP for VMware Metric Definitions and vCenter Events Definitions. Solution Veeam MP for...

Backup to CIFS Share fails with "Failed to call RPC function 'FcIsExists': The user name or password is incorrect."

Error Change in Veeam Backup & Replication 12.x Starting in Veeam Backup & Replication 12, the error message that will be displayed when the credentials to access the SMB share are invalid was changed. The underlying error is still the same and is recorded in the log file:...

SureBackup fails: Failed to call RPC function - Access is Denied

Challenge When the Veeam vPower NFS Service on the Mount Server used by the SureBackup job is set to use any account other than Local SystemThe default configuration is for the Veeam vPower NFS Service to "Log On As" the 'Local System' account., and that account is not a member of the Local...

File is locked by running session

Challenge A job or task within Veeam Backup & Replication displays the following message: File is locked by running session jobname Cause When tasks run in Veeam Backup & Replication, the files accessed by those tasks are tracked within the configuration database to prevent collision. As tasks ar...