There Is Not Enough Space on the Disk

Challenge A job or task reports the error: There is not enough space on the disk Cause This error is relayed by Veeam Backup & Replication when the underlying system reports the error while attempting to write a file. More often than not, this error quite literally means the disk has insufficient...

SureBackup fails with “Virtual machine has 4,096 megabytes of memory, which is larger than the maximum 1,024 megabytes supported by the datastore”

Challenge A SureBackup job fails to boot a VM in the application group with the following error in a vSphere 5.5 environment: 10/16/2013 2:13:31 PM Getting virtual lab configuration 10/16/2013 2:14:41 PM Starting virtual lab routing engine 10/16/2013 2:15:24 PM DC1 - Publishing 10/16/2013 2:15:30...

How to Change the Settings Related to Veeam Backup & Replication Log Files

Purpose This article documents how to change settings regarding where log files are stored, how large an individual log file may become, and how many generations of log files are retained. Solution Log Files Stored on the Veeam Backup Server The following registry values must be created on the...

Backup Copy job report shows inflated traffic saving in the notification email

Challenge After installing Patch 1 for Veeam v7, the enhanced Backup Copy job report shows inflated traffic saving in the notification email. Cause Traffic savings ratio is incorrectly calculated off total VM size, rather than the size of changed data. Solution Please download and apply the...

Veeam ONE Tuning for Larger Environments

Purpose Veeam ONE dropping data due to slow database performance when monitoring 1K+ VMs. Cause For efficient use of Veeam ONE in environments with 1 000+ VMs it is recommended to make scalability adjustments. Solution For better scalability it is possible to change real-time data to 1 datapoint ...

Failed to start service VeeamDeploymentService on ServerCore installation

Challenge Adding a Hyper-V core server to Veeam fails. The following is present in logs: Timestamp Error Failed to start service 'VeeamDeploymentService'. Host: 'x.x.x.x'.. Timestamp Error Failed to start deployment service on the target host Timestamp Error --tr:Failed to install service...

Prevent Veeam from locking tape drives

Challenge Veeam periodically rescans the tape drives. This locks the drives and prevents other tape software from writing to them. Cause The refresh rate on the automatic rescan is too frequent if using third party tape backup software. Solution The registry keys below prevent Veeam Backup &...

Error: Username or password is incorrect when adding vCloud Director

Challenge Encountering issue "Error: Username or password is incorrect" when adding vCloud Director to Veeam Backup & Replication. Solution 1. Verify that the correct password is being utilized. 2. Ports, Permissions, or DNS issues can cause this failure: 1. Ensure connectivity between the Veeam...

Error: Credentials with id was not found

Challenge Error: Credentials with id '...' was not found Cause Credentials within database need to be reset. Solution When a job fails with the above error you will need to perform the following steps to resolve this issue: 1. Within the 'Backup Infrastructure' pane navigate to 'Windows Servers' ...

Error "One or more legacy replicas are detected in configuration remove them manually and try again" during upgrade to v7

Challenge During version 7.x Upgrade from 6.x, you receive the error "One or more legacy replicas are detected in configuration remove them manually and try again". Legacy Replicas are any replica created by Veeam Backup prior to version 6.x. Cause Legacy Created prior to Version 6 of Veeam Backu...

Installing Veeam Backup & Replication 6.5.0.144

Challenge You need to install Veeam Backup & Replication version 6.5.0.144. Solution To install Veeam Backup & Replication version 6.5.0.144, you must first install version 6.5.0.109 and then apply Patch 3. 1. Install the correct 32-bit or 64-bit version of Veeam Backup & Replication version...

How to Migrate Veeam ONE Deployment

Purpose This article documents the procedure for migrating Veeam ONE to a different machine. This can be useful if: The machine where Veeam ONE is currently installed runs an OS that is no longer supported by the version of Veeam ONE you plan to upgrade to. Your existing Veeam ONE deployment shar...

Upgrading Legacy Veeam Backup Server

Purpose This article documents how to upgrade Veeam Backup & Replication when the underlying OS the software is installed on is no longer supported by the version of Veeam Backup & Replication being upgraded to. History of Veeam Backup Server Guest OS Compatibility | Veeam Backup & Replication...

"License is not Installed" Error when adding license file to Veeam Backup

Challenge When you attempt to add a license in to Veeam Backup & Replication, you receive the following error: Cause This error means you are likely using a license key that is for a previous version, such as v6.5, of Veeam Backup & Replication, or the file is incomplete Solution You can confirm...

Animated Retention Policies/Modes

Objective To demonstrate Veeam Backup & Replication's different backup methods and their retention logic. Solution For information regarding Forward Incremental and Forever Forward Incremental , please see www.veeam.com/kb1932. For information regarding Reverse Incremental , please see...

Transient and Non-transient Errors When Using Guest Processing

Challenge You receive errors on backup or replication processes during VSS guest processing. Solution 0x800423F3 This error translates to the VSS error "VSSEWRITERERRORRETRYABLE" or "The writer experienced a transient error. If the backup process is retried, the error might not reoccur." This err...

Zlib decompression error: [-3] | Failed to decompress LZ4 block

Challenge A Backup Job or Restore fails with either of the following errors: Zlib decompression error: -3. or Failed to decompress LZ4 block: Cause When the software reads from a an existing restore point it performs error detection using Cyclic Redundancy Checks CRC to validate the data. The err...

Empty Folder(s) in Datastore after Replication job runs

Challenge When a replication job is ran, an empty folder is created in one of the datastores listed as the . Cause The cause of this behavior is Veeam getting pointed to write to one datastore, while the replica VM itself is on a different datastore. When the job is pointed to a different locatio...

Veeam Backup Temporary Snapshot

Challenge A snapshot named VEEAM BACKUP TEMPORARY SNAPSHOT is found on a VMware Virtual Machine. Cause As detailed in the Veeam Backup & Replication User Guide, a snapshot is created on a VM that is being processed by a Veeam job. This creation of this snapshot causes the VM's base disks to be in...

How to Collect Guest Processing Log Files

Purpose This article documents how to locate and gather guest-level log files associated with Application-Aware Processing or VM Guest OS File Indexing that occurs with Veeam Backup & Replication VM backup jobs. While investigating issues related to Guest Processing, additional logs must be...