Veeam Agent for Microsoft Windows deployment fails with “Failed to call RPC function 'PckgCheckSignature'

Challenge When adding a computer to a protection group, the Veeam Agent for Microsoft Windows deployment begins and then fails with the following error: Info UploadManager Checking windows package 'C:\ProgramData\Veeam\Agents\VAW\VeeamB&REndpointx64.msi' signature on host 'HOSTNAME' Error Failed ...

All Aliases Have Failed

Challenge A Tenant's Backup Job or Backup Copy Job targeting a Cloud Repository fails with the following message: Target gate has rejected connection. Unable to establish target connection. All aliases have failed. The wording of the error might differ, but the root error "All Aliases Have Failed...

How to Back Up a Windows Failover Cluster with Veeam Agent for Microsoft Windows

Solution Information regarding Failover Cluster Support is available in the Veeam Agent Management Guide: Failover Cluster Support How to Protect Failover Clusters If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case...

How to Change Veeam ONE Web Client Port

Purpose This article documents the procedure for changing the port used by the Veeam ONE Web Client, which by default is 1239. Solution Desktop Shortcut Not Automatically Updated This procedure does not update the Veeam ONE Web Client shortcut on the desktop C:\Users\Public\Desktop. Part 1: Updat...

Sensitive data types in Veeam Backup & Replication and Veeam Backup for Microsoft 365 log files

Challenge When you open a support ticket, Veeam Customer Support specialists may request log files. These log files may contain information to which the terms of the data protection laws or internal company policies apply. Veeam Backup & Replication Veeam Backup & Replication log files may includ...

Installing Patch 1376 on Veeam Availability Console Microsoft Marketplace Appliance

Challenge Applying this update to a Veeam Availability Console VAC Azure Appliance fails with: "A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard." Cause Azure...

Update Veeam MP Core Services to Support TLS 1.2 Protocol

Challenge Starting with vSphere 6.5, the TLS protocol version 1.2 is enabled by default. Cause To allow Veeam Virtualization Extensions Service and Veeam VMware Collectors to connect to vCenter Servers that use the TLS 1.2 protocol, you must update Veeam MP core services. Solution NOTE: The...

Release Notes for Veeam Management Pack 8.0 Update 5

Challenge Release Notes for Veeam Management Pack 8.0 Update 5 Cause Please confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager console under Administration | Management Packs, the build number should be 8.0.0.2218 or later. ...

How to Migrate Veeam Service Provider Console to a New Server

The article describes how to move Veeam Availability Console installation and its database to a new server...

Considerations and Limitation - Live Resizing VHDX Disk

Challenge After live resizing a VHDX file, the following issue can occur based on the operation that was performed: Shrink -- If the VHDX associated with a VM is shrunk, the backup task for that VM will fail, and the following exception will be found in the Agent..Source. log file: cli|...

SQL Log Truncation and Log Backup Silently Fails After Installing Veeam 9.5 Update 3

Challenge After installing Veeam 9.5 Update 3, SQL logs are not truncated during backup, but the truncation task is still marked as a success in the job statistics. SQL Log Backup sessions complete with 0 KB transferred. You can confirm if any SQL VMs are affected by this change by checking the...

Veeam Backup & Replication support for vSphere

Purpose This article provides information about compatibility between vSphere and Veeam Backup & Replication. Solution The vSphere versions listed in this article include all applicable patches for those versions. vCenter Server versions and build numbers Build numbers and versions of VMware...

Can't delete replica when it is being processed.

Challenge Replication job fails with error: Can't delete replica when it is being processed. Cause If a replication job failed before the replica VM is fully created, the job may fail attempting to delete the VM as part of an undo operation on the failed run. Solution This issue can generally be...

Your service provider has implemented backup files protection against deletion by an insider for this cloud repository.

Intended Audience Keep in mind that the structure and message of this article are written assuming the reader is a Veeam Cloud Service Provider. Challenge A tenant's backup copy job with GFS disabled displays the following warning when targeting a Cloud Repository provided by a Veeam Cloud Servic...

QuickBackup in vCenter plugin fails on Cisco Hyperflex Snapshot due to pending task

QuickBackup for a VM that resides on Cisco HyperFlex using the Veeam Plugin for vCenter always fails. The following output can be found in the task log:timestamp Info CiscoHXX.X.X...

After Installing Update 3, Enterprise Manager GUI shows Blank

Challenge After installing Veeam 9.5 Update 3 for Enterprise Manager, the GUI shows as blank and many buttons are also missing, such as adding a Veeam Server, or starting a collection task for the Veeam server. Reference Photo of Behavior: Cause This is a browser-related problem and is likely due...

“Storage connection failure” alarm during the backup jobs with storage integration activity.

Challenge The alarm " Storage connection failure" is displayed in Veeam ONE when performing either of the following activities in Veeam Backup & Replication: Backup from Storage Snapshots Restore from Storage Snapshots While both Backup from Storage Snapshots and Restore from Storage Snapshots bo...

Changing the number of displayed alarms in the Veeam ONE Monitor client

Challenge When you resize your Veeam ONE Monitor client on the big screens, the number of displayed alarms does not change. Cause The predefined Veeam ONE settings allow viewing 13 alarms on one page only. Solution In order to change the number of displayed alarms, follow these steps: 1. Log onto...

Failed to open VM attachment

Challenge Veeam ONE generates "Failed to open VM attachment" alarm. Cause Veeam ONE triggers " Failed to open VM attachment" alarm when the following Windows events are registered on the Hyper-V host: 12290 Microsoft-Windows-Hyper-V-Worker 12290 Microsoft-Windows-Hyper-V-SynthStor 12290...

Meltdown and Spectre vulnerabilities

Challenge Veeam is aware of the side-channel analysis vulnerabilities known as Meltdown CVE-2017-5754 and Spectre CVE-2017-5753, CVE-2017-5715 affecting most of the modern processors. Cause For more information regarding these vulnerabilities please visit security advisories posted by Intel...