CVE-2019-18179: Undefined Security Weakness

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...

PT-2020-9940 · Otrs +2 · Otrs +2

Name of the Vulnerable Software and Affected Versions: Open Ticket Request System OTRS versions 7.0.x through 7.0.12 Open Ticket Request System OTRS Community Edition versions 5.0.x through 5.0.38 Open Ticket Request System OTRS Community Edition versions 6.0.x through 6.0.23 Description: An issu...

CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

CVE-2019-12746

An issue was discovered in Open Ticket Request System OTRS Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be...

DEBIAN-CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

UBUNTU-CVE-2019-12746

An issue was discovered in Open Ticket Request System OTRS Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

CVE-2019-13458

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

CVE-2019-13458: Undefined Security Weakness

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...

UBUNTU-CVE-2018-11563

An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...

CVE-2018-11563

An issue was discovered in Open Ticket Request System OTRS 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application...

CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-12497

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

CVE-2019-12497

CVE-2019-12497 affects Open Ticket Request System (OTRS) 7.0.x up to 7.0.8, Community Edition 6.0.x up to 6.0.19, and Community Edition 5.0.x up to 5.0.36. Description: in the customer/external frontend, personal information of agents (e.g., name and email address) could be disclosed in external ...

CVE-2019-12497: Exposure of Sensitive Information to an Unauthorized Actor

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...

CVE-2019-12248: Undefined Security Weakness

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

CVE-2019-9753

An issue was discovered in Open Ticket Request System OTRS 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ...

UBUNTU-CVE-2019-10067

An issue was discovered in Open Ticket Request System OTRS 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the contex...