SUSE CVE-2014-1471

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System OTRS 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL...

SUSE CVE-2014-1694

Multiple cross-site request forgery CSRF vulnerabilities in 1 CustomerPreferences.pm, 2 CustomerTicketMessage.pm, 3 CustomerTicketProcess.pm, and 4 CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System OTRS 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow...

SUSE CVE-2014-2554

OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element...

SUSE CVE-2017-14635

In Open Ticket Request System OTRS 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection...

SUSE CVE-2017-16664

Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System OTRS 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation...

SUSE CVE-2017-16854

In Open Ticket Request System OTRS through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets...

SUSE CVE-2018-19143

Open Ticket Request System OTRS 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled...

SUSE CVE-2018-19142

Open Ticket Request System OTRS 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL...

SUSE CVE-2019-9752

An issue was discovered in Open Ticket Request System OTRS 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This ...

SUSE CVE-2019-12248

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...

DEBIAN-CVE-2022-4427

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG OTRS Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; OTRS Community Edition: from 6.0.1 through 6.0.34...

OTRS Ticket Request System Confidential Data Access

The vulnerability of the OTRS ticket request system is related to errors in permission processing. Exploiting this vulnerability allows a remote attacker to access confidential data...

CVE-2021-36094

It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG OTRS Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions...

CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

UBUNTU-CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

Cross site scripting

Cross-site scripting XSS vulnerability in Open Ticket Request System OTRS ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search...

CVE-2013-4717: Improper Neutralization of Special Elements used in an SQL Command

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

DEBIAN-CVE-2021-36091

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG OTRS Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27...

CVE-2020-1777

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...

Open-source Ticket Request System Information Disclosure Vulnerability (CNVD-2020-35944)

Open-source Ticket Request System OTRS is an open-source defect tracking and management system software from the German OTRS Group. The software categorizes service requests submitted through various channels such as phone calls, emails, etc. into different queues and service levels, and the...