Citrix Receiver: Difference of Logon Experience When Logon StoreFront with a Locked Account by Using Username/password and Smart Card

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes user experience of using Pass-throughwith username and password or smart card log...

How to Hide a Store from Being Listed During Discovery with Receiver

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information To stop a Store from being listed during the Discovery process with Receiver change the properties of th...

Application launch results in White screen Through NetScaler Gateway using Windows Receiver 8.1

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After Receiving the ICA File and Clicking on Application Results in White Screen...

How to set the keyboard to automatically pop up while opening the app with Receiver for iPad

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Users need to be able to access the keyboard in Receiver. We would like this function to come up...

Receiver for Windows - Unable to remove old version

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Question: Unable to install new receiver since we were getting the pop-up that later version already...

Error: General error while launching applications through android receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error when launching applications through android receiver when coming through...

Configuring Multi Language Keyboard Layout for the session in Receiver for HTML5 and Receiver for Chrome

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to configure Multi Language keyboard layout in Receiver for HTML5 and...

Error: "An Unexpected Error Occurred. " on Receiver 4.4.1

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Receiver 4.4-"An Unexpected Error Occurred. The AuthManager Log or trace files my contain information...

Error: "AddOrRemoveSSONProvOrder: Could Not Open Key for Access" While Installing Receiver 14.4.1

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. "AddOrRemoveSSONProvOrder: Could not open key for access."...

Single Sign on Support for Linux Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Question The client wants to achieve authenticated access to XenApp/XenDesktop infrastructure via...

How to Configure Default Device Access Behavior of Workspace app for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149for more information. Citrix Virtual Apps and Desktops, formerly XenDesktop, fits the enterprise need to bring both VDI and...

Win10 - Receiver4.3: Runtime Error for Wfica32.exe when launching app

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Runtime Error for Wfica32.exe when launching app...

Application Enumeration Fails When Connecting Through Windows App Receiver and NetScaler Gateway

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Application enumeration fails when connecting through Windows App Receiver and NetScaler Gateway...

Error: "To Use Desktop Lock Feature, Make Sure Receiver is Installed and is Working Fine With Single Signon" While Installing Desktop Lock

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Trying to install and activate Desktop Lock, but cannot get it to install. "To use Desktop Lock...

Duplicate App Icons on Receiver for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Affected users see multiple stores configured CCA4-UK, CCA4-UK1, CCA4-UK2 and so on. Receiver was...

Slow App Enumeration in StoreFront 3.0 with Receiver 4.3

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information App enumeration takes up to 4 mins. You can expedite the app enumeration by restarting the self service...